Rated 4.2 out of 5 by 64
Rated 5.0 out of 5.0 by traveldoc234 Friendly service, comfortable rooms
Great place to stay in the Waterloo/Cedar Falls area
December 11, 2014
Rated 4.0 out of 5.0 by Ploons Staff very helpful
The front staff was very responsive to all my needs/requests. In particular, Joe went above and beyond his normal duties to make sure my stay was comfortable.
December 2, 2014
Rated 3.0 out of 5.0 by kickmaster1 Hotel management
Little extras could go a long way to build up return business. Like free coffee or at least making the room coffee packs readily available. Posting that maid service is available at request. Why have the placards for no service needed available in the rooms if you don't have the service in the first place?
December 1, 2014
Rated 5.0 out of 5.0 by traveldoc234 COMFORTABLE PLACE, CONVENIENT LOCATION, JUST WHAT I NEEDED
Good hotel for extended stay. Convenient location. Better if hotel was completely non-smoking on the inside.
November 28, 2014
Rated 5.0 out of 5.0 by nightynight Accomdating staff!
The staff at this place is very helpful. This was a great stay for my my family and me.
November 24, 2014
Rated 5.0 out of 5.0 by slb3 Fantastic Customer Service
The staff here is always very friendly and goes above and beyone. They always know me by name whether it is on the phone or in person. They make you feel at home.
November 17, 2014
Rated 1.0 out of 5.0 by kjog Dirty
The hotel is very dirty and it shows from the presentation of the outside of the building as well. You are lucky to get your room cleaned and any new towels. Apparently there is a towel shortage at this hotel.
November 17, 2014
Rated 5.0 out of 5.0 by CraigD No better staff
I stay at a lot of IHG properties. This one is exceptional for the quality of the staff. The property is good, and the staff is great.
November 13, 2014