English
Waterloo- Cedar Falls
Book online or call:
1 877 CANDLEWOOD (877 226 3539)
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Hotel Contact Information
Hotel Front Desk: 1-319-2357000
Hotel Fax: 1-319-2350300
Hotel Fax: 1-319-2350300
Rated 3.9 out of 5 by 10
reviewers.
Rated 5.0 out of 5.0 by dan73 very nice hotel
Very nice hotel.Friendly staff.Clean room and great location.Would recommend to anyone.
May 9, 2013
Rated 5.0 out of 5.0 by PlatinumGranny1 Home away from ome
Loved the free laundry service! Also liked being able to get fresh towels, etc. as needed. Very accommodating staff! My husband enjoyed the pool! We did not use the pantry but it looked like a good option if you needed it. The coffee was also good. They offer a good rewards program!
April 30, 2013
Rated 5.0 out of 5.0 by dan73 nice hotel
I really enojy stayng here.Staff is awesome.Hotel is clean and price is great.Location is perfect.Really nice kitchen if you want to stay in and cook.Or a grill out side if you like.
April 24, 2013
Rated 5.0 out of 5.0 by okie65 grate service and very cleane the front desk and manager are verry good
the management have been very good and i have about 20 men and they have spent much time and thy have been very happy .
March 31, 2013
Rated 1.0 out of 5.0 by Kacey wet towels and spoiled milk
First of all, I did not find the staff friendly or helpful. I had called ahead as I was lost in finding it and the staff told me to stay on the same road (which came to a T and I did not know which direction to take - I had to call a friend to help me find it). This was my first stay at a Candlewood suite and I asked about breakfast, the staff said there is none. They did not tell me about the copboard (I learned that reading some material in the room). The milk in the cupboard had an expiration date of a week ago. My bath towels were very damp and I had to hang them out so they would be dry by morning. Other than that, my night went fine.
This was the first priority club hotel that I did not get some kind of gift or something for being a member. They did say "thank you" though for being a memeber.
Upon checkout the guy at the front desk was very nice. When I returned home and viewed my credit card statement, I found that I was charged more for the room than what I had booked it for. When I called, af first the staff was not cooperative and was refusing to change what I was charged for the room, even after they talked to the manager. I asked to talk to the manager and initially was denied. The manager (Ken) finally got on the phone with me after I had asked for the corporate number. He said he will allow the lesser rate that I booked the room on.
March 9, 2013
Rated 5.0 out of 5.0 by dan73 nice hotel
I stay a couple nights a week and the staff is friendly and very helpful.Great value for your dollar.Clean and comfortable.Would recommend this place to anyone.
February 25, 2013
Rated 1.0 out of 5.0 by MichaelL Loud room
The water pipes were very loud. You could hear water coming down the pipes near your head whenever the toilet was flushed,or when people above were in the shower. i complained to the front desk with no results.i travel 150 nights a year and this is one of the worst for noise.
February 22, 2013
Rated 5.0 out of 5.0 Wonderful Hotel
I have been staying at this hotel for a few years and the new manager, Jennifer is wonderful. This hotel since opening has been a nightmare to deal with but they have finally found a good manager who is friendly and personable.
January 21, 2013
