Rated 4.7 out of 5 by 82
Rated 5.0 out of 5.0 by jckstrssr Very good location.
Hotel close to Great Lakes Naval Station, large comfortable and clean rooms.
August 7, 2014
Rated 5.0 out of 5.0 by Little Grandma Almost Like Home
Very fresh and clean accommodations. Staff was exceptionally helpful, courteous and friendly.
August 7, 2014
Rated 5.0 out of 5.0 by EBon Great place to stay!
Searching for last minute accommodations, we found this hotel. It was affordable and seemed to have good guest ratings. We were stunned when we arrived to find ourselves in what seemed like a small apartment. It was fantastic!! Great staff, wonderful rooms, the Lending area was cool - actually kind of fun - and the complimentary laundry facilities were a great surprise. All in all, it was a great experience.
August 6, 2014
Rated 4.0 out of 5.0 by 65Wingnut Nice Hotel for Smokers
This is a good hotel with all modern facilities. The downside is they allow smoking in the rooms and the smell of smoke lingers all around the property.
July 29, 2014
Rated 4.0 out of 5.0 by Selah47 Poor customer service at front desk
The major complaint I have was our experience at front desk. Front desk area is very cramped. Personnel not friendly or helpful and most of the time not visible.
Hotel room was great!!!!!
July 23, 2014
Rated 5.0 out of 5.0 by Bamamommy Excellent place to stay!
My husband and I spent two nights here for our anniversary. Our usual place was booked, so we looked for another place in the area. Candlewood was our choice and we are so happy it was!! Very spacious rooms, best exercise room and so many more options! They offered board games or DVDs to borrow, even a blender, if we needed it! Full size fridge was very unexpected. We have found our new place to stay when we are getting away!
July 22, 2014
Rated 5.0 out of 5.0 by Bradley27225 Better Than I Had Expected
The staff was extremely friendly. The grounds, common areas and my room were well kept and clean. The A/C in my room never shut off and never got below 75 degrees. The temperature was a little high, but tolerable. The constantly running A/C was a little annoying though. The wifi was a little sketchy. It seemed to be really slow at times.
July 19, 2014
Rated 5.0 out of 5.0 by MCMolly Great Hotel, Great Service
I had a great stay at Candlewood Suites Waukegan. I couldn't have asked for a better hotel with its friendly staff, quite and convenient location, and full amenities.The price was reasonable, yet It left me with the feel as though I was staying at a much higher priced hotel.
My only complaint is that the mattress was incredibly uncomfortable.
July 16, 2014
Rated 5.0 out of 5.0 by JayJ23 Comfortable bed
You must have change the mattress in your suites/rooms. My sleep was much more relaxing...
July 11, 2014
Rated 5.0 out of 5.0 by ShBW Excellent accommodations
The room, bed, bathtub/shower, internet access, air conditioning, and full kitchen exceeded all my expectations for accommodations in this price range. Everything, from the elevators to the hallways to the rooms, was in excellent condition--it all looked brand new. The kitchen supplies made it possible for me to eat a much healthier diet while I was in the area, which contributed to fuller enjoyment of the activities I participated in. Wonderful place to stay -- I highly recommend it to others.
July 10, 2014
Rated 5.0 out of 5.0 by Andrea37 Nice stay
Love the room!!! Only thing wrong was the cleanliness of the bathroom. The bedroom floor needed to be vacuumed.
July 10, 2014
Rated 4.0 out of 5.0 by suziez Rerservations
When I made reservations I requested two rooms close to each other. When we got there our rooms were on two different floors. They said that they could not accommodate us. Also water had to be boiled due to problems in the city. Not a good start to our stay. However the rooms were comfortable and the rest of the staff was accomodating.
July 9, 2014
Rated 5.0 out of 5.0 by v......chente very efficient
stayed at the candlewood to catch sons naval boot camp graduation. the location was ideal, the rooms were spacious and accomodating.a/c was a bit noisy but worked efficiently. staff was very friendly. No continental breakfast but eateries were near by. city had ban on water so that was a major inconvenience but survivable. would definitely stay at candlewood again.
July 9, 2014
Rated 5.0 out of 5.0 by Jaime-49 Lake County Experience
The Candlewood was home base, while I explored much of the county where I spent 3 years of my youth. Visited old schools, old home sites, and played 27 holes of golf.
July 8, 2014
Rated 4.0 out of 5.0 Candlewood Review
Hotel was clean and hotel staff was very friendly.
July 7, 2014
Rated 5.0 out of 5.0 by Shaneese98 Great value and location
Overall great choice for a family shopping trip. The room was clean and nicely decorated. Check in and out was fast and very friendly.
July 7, 2014
Rated 5.0 out of 5.0 by navygradmom Great place to stay for Navy graduation
A good value - spotlessly clean room, in-suite kitchen with a full size fridge
June 30, 2014
Rated 5.0 out of 5.0 by WDHbw A great staff
Very helpful and they know the area. I never got lost.
My trip to Chicago buy train was the best part of my trip.
June 26, 2014
Rated 4.0 out of 5.0 by bean01 beds
Beds could be firmer. Woke with stiff back each morning.
June 12, 2014
Rated 5.0 out of 5.0 by nitesh1712 Great Experience
Fantastic. Must stay in a lifetime and you will come back again.
June 9, 2014
Rated 5.0 out of 5.0 by POCZAR Great Service
Outstanding service by employees. Comfortable bed and room. Air conditioning service worked very well. Great selection of TV programming. Noise level was good. Could not hear any neighbors at all. Thank you for a pleasant stay. I will return.
June 3, 2014
Rated 4.0 out of 5.0 by Gingy70 Nice Stay
I'm not a rewards member for this hotel, but we enjoyed our stay for the few days we were there.
May 27, 2014
Rated 3.0 out of 5.0 by shankar001 comfortable clean but did not meet my requests
room was good clean.. hotel was good location
but i was assured about a sofa bed when i booked the room, it was non existent when i arrived.
and i had to wait for a week to get a room with one.
and i had to ask multiple times to get weekly cleaning
May 26, 2014
Rated 5.0 out of 5.0 by GoldenApple Comfortable and Convenient
Candlewood Suites was centrally located to the Great Lakes Recruit Training facility along with the social events such as Sarge's Meet
May 22, 2014
Rated 1.0 out of 5.0 by Desert Flower Dirty Sheets and bathroom
I have been staying at this hotel for the past 15 month and it was great the first year but the last 5 month something changed and the housekeeping staff are not doing a good job at all.
May 20, 2014
Rated 5.0 out of 5.0 by 10Summoner Very Nice Suprise
I was actually booked in this hotel because my regular one was full at the time of my stay. It turned out that my room was nicer than the hotel room I normally have when staying at the other location. I commented to the front desk that I was very happy with my room, and was glad I had been forced to try another hotel. The Director of Sales was kind enough to leave me a nice note and candy in my room when I had returned.
I will certainly return to this hotel in the future, and look forward to another great experience. Thank you to ALL the staff....Great Customer Service! I'm all about it.
May 20, 2014
Rated 5.0 out of 5.0 by Craig Family Easy access to Great Lakes Naval Base
This was the perfect location for anyone who maybe be attending a graduation at Great Lakes Naval Base. There are several places to eat and shop just across the street. And from the hotel to Great Lakes Naval Base it was about a 5 to 10 minutes drive. The suite was great!
May 19, 2014
Rated 4.0 out of 5.0 by Track Ref Nice property, Friendly staff
Good value for the price.
High intensity lighting immediately outside of the windows, made it impossible to darken the room enough to get a good nights sleep.
Was welcomed as a Gold member rather than the Platinum member than I am.
May 13, 2014
Rated 4.0 out of 5.0 by Senior B Comfortable Bed and Great Service
This is a very basic room with a small kitchen area. The living area was a bit cramped to me and is all but completely taken up when you use the pull out sofa. We found the bedroom to be quite small as well. Our room had a wheel chair accessible bathroom it had a lot of floor space but the shower ran over the floor and it took a lot of towels to dry it up and there is no floor drain to minimize the mess. The room was clean and everything was in good repair. The bed in the bedroom was very comfortable but the Hide a bed mattress was a back breaker. This being the largest room offered, I expected more space. For our family of 3, it was rather cramped.
May 7, 2014
Rated 4.0 out of 5.0 by chii42491 great service, but have to clean own room
the staff was kind and helpful. The location is awesome! close to alot of restaurants and a walmart ( good to get grocery if you have to use the kitchen). The only down side is that if you are use to the staff cleaning the hotel rooms, this is a a huge difference with this hotel, for you have to clean your own room. But they can give you the supplies if you need them so its not so bad.
May 2, 2014