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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.7

    based on 134 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    134reviews

    • 5 Stars
      105
    • 4 Stars
      21
    • 3 Stars
      3
    • 2 Stars
      2
    • 1 Stars
      3

    Staff went above and beyond the entire 7 months I was there.

    By

    April 23, 2015

    platinumelite

    The staff from the CSR's behind the desk, to sales, to housekeeping and maintenance were exemplary. The only problem I had the entire 7 month stay was an issue with the toilet continuing to run and my air conditioner was making a loud noise. Both issues were taken care of immediately.

    I would absolutely stay there again and recommend it to my friends and family.

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    Recommend for PIR

    By

    April 15, 2015

    club

    For PIR, this is an awesome place to stay. It allows time with your sailor in a comfortable setting, not just two beds in a room. We were able to eat/snack at our leisue, play games, relax and just enjoying being together. Based on where our room was located (closest to the highway and parking lot) we got noise from traffic and people entering the stairwell, but other than that there were no noise issues. Everyone was super friendly. Rooms need more towels available and better complimentary shampoo, soap, etc. Other IHG hotels have Bath and Body Works items, which I love!

    Posted byHotelStaff
    April 19, 2015
    Dear Five_becks, Thank you for being a loyal IHG Rewards member as choosing to stay with us. I am delighted to hear that you thought our hotel was awesome and were able to spend some quality time with your sailor. Please come and visit us again should you find yourself in the Waukegan area. Regards, Amy Dow Operations Mananger
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    Absolutely Enjoyable Experience

    By

    April 14, 2015

    We stayed here for our daughter's Navy graduation. Of all the surrounding hotels, Candlewood Suites gave us the best experience while there in Waukegan. Our room was more than expected. So relaxing! The staff were all so friendly and welcoming! I would highly recommend Candlewood Suites to anyone looking to feel right at home!

    Thank you!

    Posted byHotelStaff
    April 17, 2015
    Dear California Apple, Thank you for your wonderful 5 star review. It was a pleasure having you stay with us. We hope that you were able to spend some quality time with your daughter after her graduation. We are delighted to here that your experience felt like home. I will be sure to convey your thoughts with my team. Regards, Amy Dow Operation Manager
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    Awesome!!

    By

    April 09, 2015

    club

    Different than a "regular" hotel room...more like home.
    Pet Friendly!!

    Posted byHotelStaff
    April 09, 2015
    Dear Airika33, Thank you for your Awesome 5 star review. We are delighted to hear hat you enjoyed your stay with us and that it felt like home. Please come to stay with us again in the future. Best regards, Amy Dow Operations Manager
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