Rated 4.3 out of 5 by 182
Rated 5.0 out of 5.0 by seniorpastor A Comfortable Place to Relax
I stayed at this location for both business and pleasure purposes. My entire stay was enjoyable - there was not a thing that I needed or wanted that was not available and above-average. I was particularly impressed with the staff and their dedication to quality work - every inch of the facility was constantly being cleaned. The pool and whirlpool were wonderful! The included breakfast buffet was superb and the service of coffee and juice at the table each morning was great. The location across the street from Gurnee Mills was fantastic. Thanks to the whole staff for a perfectly wonderful three days!
October 7, 2014
Rated 5.0 out of 5.0 by Basketball815 It was a great stay!
Everything in the room was nice, only disappointment was no continental breakfast. Overall it was a great stay for the price.
October 7, 2014
Rated 5.0 out of 5.0 by CIrons Comfortable and Reliable
Excellent Hotel, upgraded and comfortable. I would recommend this hotel to any business traveller. As far as the Holiday Inn product and reputation is concerned, I would consider this on the upper end. If I am in the North Shore of Chicago again, I would not hesitate to make the Holiday Inn Gurnee my number one choice for hotel stays.
October 5, 2014
Rated 5.0 out of 5.0 by KimD83 Inviting and Comfortable
Although I was staying at the Holiday Inn for business, I could easily see staying at this (or other Holiday Inns) for pleasure. I have upcoming travel plans with work and I've already booked my stay at the Holiday Inn in these cities based on my stay at the Holiday Inn in Gurnee, IL.
October 4, 2014
Rated 2.0 out of 5.0 by Frak Housekeeping needs improvement
A disappointing stay. We found out late in the evening that the room was not cleaned. Several different issues in the bedroom and bathroom. Made us wonder if there were even clean sheets put on the beds.
October 1, 2014
Rated 5.0 out of 5.0 by Packers fan Holiday Inn Gurnee--your home away from home
The hot tub and the pool were especially enjoyable. Look forward to our next visit. The staff was very friendly and made us feel welcome. The room was roomy and clean for our special-needs son. That was very nice.
September 30, 2014
Rated 5.0 out of 5.0 by james7555 Hotel Reivew
The HI at Gurnee, IL was clean and comfortable. I had plenty of space to work in the room. The pool area was very nice. I enjoyed the stay.
September 29, 2014
Rated 3.0 out of 5.0 by That Guy 1 SLightley below average
Personal could be friendlier and rooms need updating. I was there for a meeting and the food was not very good.
September 29, 2014
Rated 4.0 out of 5.0 by Today123 Good service
This hotel is fairly priced for the area and the staff is solid.
September 24, 2014
Rated 5.0 out of 5.0 by RACTTF7 Good value for the money
Friendly staff, clean pool and spa area, breakfast selction was limited (buffet)
September 23, 2014
Rated 5.0 out of 5.0 by Luimreyes Great stay for a great price
Everything was very good. The pool trimming and hot tub trimming can use an update, however all very good.
September 19, 2014
Rated 5.0 out of 5.0 by happyingurnee Clean room and friendly staff
This hotel is conveniently located to shopping and Great America. It is modern and has all amenities you could want for leisure or business travel.
September 17, 2014
Rated 5.0 out of 5.0 by Luckyboy70 Friendly, clean and comfortable hotel
I stay at this hotel for business when up north and alwys stay at this hotel. I'm glad they remodeled and re-opened this location again.
September 16, 2014
Rated 5.0 out of 5.0 by Michaelh77 Great Milkshake
Very friendly and comfortable hotel. Staff was helpful on scaning some papers for me. Even took me for a Milkshake in the shuttle van. Thanks!
September 15, 2014
Rated 5.0 out of 5.0 by Labmaster Nice stay
Clean, friendly staff, complimentary meals are a little hit and miss. Mattress was a little too firm for me, but aside from those two points I recommend this hotel highly. I stay in this are often and it's the only hotel I use.
September 12, 2014
Rated 5.0 out of 5.0 by susan222 Friendly service with clean, well appointed rooms.
Everyone we encountered was very nice and professional. The lobby was really attractive and up to date. Check in and check out were easy and pleasant. We enjoyed our stay in a clean and nice room.
September 11, 2014
Rated 5.0 out of 5.0 by Bluebird55 Our stay
We were in town for a wedding. The hotel provided shuttle service from hotel to wedding site. Which was right around the corner.
Room, staff, etc was great. The only issue we had was the soap in the bathroom. It was Coconut Lime Verbena. My husband has sever allergies to coconut. I called down to the front desk, because the housekeeping line was ALWAYS busy, to request a different soap. I was informed that that was all the hotel had. Thankfully my husband didn't have a reaction when he used the soap in the shower.
I would suggest having a plain scented soap on hand for situations such as ours.
September 10, 2014
Rated 5.0 out of 5.0 by logsrus60 Pillows
They have the best pillows on the planet. The room was very clean. The staff is very pleasant.
September 9, 2014
Rated 5.0 out of 5.0 by Vicki709 Great Service
The hotel was very clean and the check-in was very fast and easy. My only "issue" was that the hotel had a sign in the bathroom stating if I hung up my towels, they wouldn't have to use more water, save on electricity, etc., but the cleaning staff always took the towels even though I hung them up. Also, there wasn't a door sign I could put on my hotel door to have the cleaning staff not come into my room, which I would have preferred for my weeklong stay.
September 8, 2014
Rated 3.0 out of 5.0 by PoohBear91 Comfortable bed
As soon as I hit the bed I fell asleep it was so comfortable. The room was very quiet!
September 4, 2014
Rated 4.0 out of 5.0 by Rk19 Reasonable
Great for the rate. Pass on the food. Overpriced for the burnt taste and smell "of the grill". Front desk staff friendly. Room clean. Only problem they never mentioned the exit was closed and needed to follow a detour on the trip! Cleaning rags left on the far side of bed (but that meant they cleaned, right?).
September 3, 2014
Rated 5.0 out of 5.0 by Reye Clean rooms
Did not like the hotel placing a hold on 10% of my stay total on my card. I feel like that if I'm going to charge anything to the room I will pay for it instead of placing a hold.
September 2, 2014
Rated 5.0 out of 5.0 Good service and comfy rooms
Clean rooms. Comfortable beds. The staff is very welcoming and nice.
September 1, 2014
Rated 5.0 out of 5.0 by Zhorty very good service and comfy rooms
The rooms are very clean. The beds are very comfortable. The staff is very welcoming and nice.
August 29, 2014
Rated 3.0 out of 5.0 by Mrs,Gammage Ok
My stay was nice! I like the fact that we could get a package deal with tickets to six flags. The only thing I had a problem with was the fact that the next morning it was noisey! The breakfast was awesome!!!!
August 28, 2014
Rated 5.0 out of 5.0 by Erin14 Completely enjoyed our stay!
I usually don't provide feedback for my travel. However, this experience at the Holiday Inn Convention Center in Gurnee, IL was absolutely wonderful. The staff at every part of the hotel were very friendly and sincerely happy that we were there. The hotel check-in, the pool full of towels (and they were busy), the beverages to take to the pool, very nice to my 3 boys (ages 14, 10
August 28, 2014
Rated 4.0 out of 5.0 by iboomer good stay in Guree
Good stay at the Holiday Inn in Gurnee - well wortht he price value ratio.
August 23, 2014
Rated 5.0 out of 5.0 by Sam14567890 Got best subcontinental food in US
I would recommend this place to all those who are looking for Indian Pakistani food in US. They have very awesome customer service . Especially chef Perveen who created a delectable cuisine which was thoroughly enjoyed by us and our guests. Staff was very helpful and all our requirements were met.in short we are highly satisfied by their service. Also I would like to thank Ingrid who did all the arrangement for the event .
August 22, 2014
Rated 4.0 out of 5.0 by mbork Great Location
Right across the street from Gurnee Mills and just a short hop down the highway from NTC Great Lakes
August 20, 2014
Rated 3.0 out of 5.0 by Domino John Good hotel for Business trips to Gurnee area
There are a lot of hotels in the Gurnee area but most cater to families visiting Great America them Park. The holiday Inn is one the few that focuses on the business traveler and this is a very good thing. The rooms And hallways are usually quiet at night. The Restaruarnt and bar are inviting. The staff is superb. Some constructive suggestions. The new management needs to just chill and let the staff do their jobs. They know what they need to do. The new managers are always running around getting in the way. The breakfast buffet could use an update. Maybe some variety during the week and not the same old same old eggs, bacon, sausage, hot cakes, French toast every day. How about some eggs Benny, eggs with cheese, onions, peppers, how about some toppers, shredded cheese, salsa, sour cream, chopped onions and peppers, etc. fresher breads and bag,es would be nice many morning the bakery good seems stale.and how about mixing up the potatoes with some real ones from time to time.
Otherwise this is a good property. The staff is superb
August 19, 2014