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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: CHICAGO
  • Distance From Hotel: 38.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:7
  • Parking
  • Service Animals Allowed



  1. English
  2. Spanish
  3. French

Pet Policy

Pet Policy

Pets allowed with a non refundable fee of 15.00 dollars for the first night and 10.00 dollars for every additional night, not to exceed 150.00 dollars. Each pet must weigh less than 80 lbs. Pet waiver must be signed upon check in.
Pet fee amount  15.00  USD  per night



  • Car Parking Available
  • Complimentary outdoor parking


Standard Internet Service

Standard Internet service is free for all guests



  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:122
  • Total number of suites:122
  • Total number of rooms with only one bed:122
  • Total number of non-smoking rooms:110
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:IL1548
Live in Comfort with Spacious Suites in Waukegan, IL. Perfect for business and leisure travelers, the Candlewood Suites® Chicago - Waukegan hotel is one of the most conveniently located hotels in Waukegan, Illinois. Only five minutes from I-94 and near the Great Lakes Naval Base, our guests find it convenient to visit downtown Chicago during their extended stay. Enjoy the comforts of our spacious suites with cover lit bedding, plush recliners and a full kitchen. Our location accommodates business
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Live in Comfort with Spacious Suites in Waukegan, IL. Perfect for business and leisure travelers, the Candlewood Suites® Chicago - Waukegan hotel is one of the most conveniently located hotels in Waukegan, Illinois. Only five minutes from I-94 and near the Great Lakes Naval Base, our guests find it convenient to visit downtown Chicago during their extended stay. Enjoy the comforts of our spacious suites with cover lit bedding, plush recliners and a full kitchen. Our location accommodates business travelers well. Located near Abbott Laboratories, Cardinal Health, Baxter, and The Harrison Conference Center makes for an easy commute with time to spare. We offer our guests the convenience of staying connected with free Wi-Fi access and keeping your regular routine while on the road with free laundry service and the 24- hour Candlewood Gym. Leisure travelers enjoy visiting Six Flags Great America or strolling along a trail in Illinois Beach State Park. Our hotel shuttle is perfect for visiting a student or cadet, local business parks, Navy graduations and Rosalind Franklin University. We welcome you home and invite you to relax at our gazebo or pick up a quick and easy meal at the Candlewood Cupboard. You can also stop by our Lending Library for a DVD or our Lending Locker for those household essentials that you may have left at home. Once you’re settled in, we’re sure you'll consider us home during your extended stay.
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Thanks to the complimentary, self-service laundry facilities at the hotel, extended stay travelers can ease their travel burden and pack light when they are our hotel's guest in Waukegan, IL. The hotel also conveniently offers a complimentary housekeeping service, fitness center, and wireless Internet. The Candlewood Cupboard also makes it easy for guests to grab a meal on the run at a great price

Guest Reviews

Rated 4.5 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Comfortable and clean Comfortable beds, pillows and clean. Staff friendly and helpful. Breakfast very good with many choices. August 27, 2014
Rated 4.0 out of 5.0 by Overall experience Staff was accomodating on the phone, gave me suggestion on how to book my stay online for a short notice of time so I could get a great deal and when we arrived there, our room was ready for us to use. August 25, 2014
Rated 5.0 out of 5.0 by customer service Linda, working the front desk was amazing. She went above and beyond to meet our needs repeatedly and to provide excellent customer service, August 22, 2014
Rated 5.0 out of 5.0 by Great Place to Stay - Will always go back there Very nice and clean hotel. Courteous staff and comfortable beds. August 22, 2014
Rated 4.0 out of 5.0 by Good Room with Comfy Bed The room was nice. The shower curtain was broken which was a little annoying. An installment of a mini store would do wonders for late night. A bit pricy for short stay without using the amenities, but otherwise a good stay. August 21, 2014
Rated 4.0 out of 5.0 by Decent property Their sheets smell like lotion. Their staff make personal calls while at the desk. August 21, 2014
Rated 5.0 out of 5.0 by Everything was fantastic, awesome Great service This Motel was just beautiful to drive up to. The checking in process was easy and very courteous staff and very helpful. Our room was large and very comfortable and everything was clean and well supplied. It was awesome A VERY FUN STAY WITH ALL OF OUR FAMILY FOR A WEDDING. very very nice.! August 21, 2014
Rated 5.0 out of 5.0 by plenty of space we had 4 people in room and everyone was comfortable. the room was cleaned in a prompt time and neatly done. August 13, 2014
Rated 5.0 out of 5.0 by Clean, Modern, Comfortable Excellent service, clean spacious room. Super mattress, new and comfortable. Nice breakfast area. August 12, 2014
Rated 5.0 out of 5.0 by Quiet and peaceful location, great service I stay here frequently as part of my business travels. I always awake refreshed when staying here compared to other busier and noisier locations. August 11, 2014
Rated 5.0 out of 5.0 by Huge room and very clean Wonderful room, great staff and a very good breakfast. Just a bit pricey. August 10, 2014
Rated 4.0 out of 5.0 by nice hotel Nice property, nice staff and great service. Well maintained, safe and well lit parking August 8, 2014
Rated 4.0 out of 5.0 by Stay for Swim meet Overall it was a good stay. The only recommendation I would make is that we stayed for the State Swim meet that was held at the rec plex. Swimmers need to be in the water by 7AM so an early breakfast would have been great. Cold cereal was available but the hot breakfast would have been great. While I know it was not required, staff knew there was a swim meet and the extra step would have been hot food by 6 AM. I am not necessarily complaining..but just would have been that extra step that I have come to expect with other Holiday Express Hotels. August 6, 2014
Rated 4.0 out of 5.0 by A very nice Holiday Inn Express VERY nice rooms - clean, well kept and QUIET (Heavy doors keeps out the noise from neighboring guests up and down the hallway). The property offers a nice workout facility and a great pool. A wide selection for breakfast, but if you're staying more a few nights the selection never changes and is the same menu every morning. August 5, 2014
Rated 5.0 out of 5.0 by Great Hostess I don't recall her name, but the same woman who greeted us on Friday, Sat and Sun was extremely friendly and helpful. She said she loves her job! July 31, 2014
Rated 4.0 out of 5.0 by Very Pleasant Stay Our stay at this hotel was very pleasant and relaxing. It was very convenient to the interstate and nearby restaurants and stores. The hotel staff was very friendly and the rooms were clean. They had a very nice sized pool for our kids to enjoy in the evening. The breakfast was average, but fully stocked at all times. It was very comfortable and the location was in a very safe area. July 29, 2014
Rated 5.0 out of 5.0 by Great Service Stayed at this hotel for a Wedding. Great service, very nice rooms. All round great stay. July 23, 2014
Rated 5.0 out of 5.0 by beds were comfy, staff was great The beds were great -pillows were the best had in a long time at a hotel. we could have pitched a tent in the middle of our room it was so big. Breakfast - they were nice enough to let us eat a little earlier due to needing to leave early. It provided the comfort we needed. Nice and clean. Had everything we needed was only 6 minute to the Rec plex . Starbucks was just around the corner. one of the nicest places stayed in the area! July 17, 2014
Rated 5.0 out of 5.0 by Breakfast was unappealing Loved to property but the breakfast selection was extremely poor. I poured an orange juice and it was mostly water. Tried apple and the same thing. The breakfast food looked unappetizing so I left and ate breakfast down the street. July 16, 2014
Rated 5.0 out of 5.0 by Pleasant Stay I was very pleased with my stay. The Hotel lobby, breakfast area and my room were all very clean. The front desk staff and breakfast area staff were friendly and helpful. The room did not smell like overpowering cleaning solvents but was still fresh and clean and airy. Great place to stay. Would definitely stay there again. July 15, 2014
Rated 2.0 out of 5.0 by Dale Overall room condition was OK but the value isn't there. Breakfast starts at 6:30 AM which is thirty minutes later that other hotels I have stayed at and does not work for my schedule. As such, I have to eat out. The happy hour has been eliminated and the TV remote did not work. For the price paid, (Which is about twice what I spend at some comparable hotels at other locations), it simply is not worth it and I will be looking for another hotel when traveling to Pleasant Prairie/Kenosha in the future. July 14, 2014
Rated 3.0 out of 5.0 by Wedding We were told the breakfast was from 6 to 10 am and the staff wanted to close it at 9 am before everyone in our party had eaten. July 12, 2014
Rated 1.0 out of 5.0 by Great hotel TERRIBLE staff The hotel itself was great..clean updated modern rooms, decent breakfast, perfect location, well kept grounds and close to lots of dining and entertainment HOWEVER the staff left a bad taste in my mouth...specifically the front desk. All other staff I encountered were very friendly and professional but the front desk clerks were very very rude and totally unpfofessional! One of them (LINDA) even claimed to be a manager...REALLY?!! Her and DAWN were so unprofessional I WILL be escalating this matter up to the corporate level. So in closing would I stay here again/recommend to others yes ONLY if I NEVER EVER EVER have to deal with LINDA or DAWN again. July 9, 2014
Rated 4.0 out of 5.0 Just OK Staff friendliness average, the breakfast selection average when it was available as trays were usually empty. July 8, 2014
Rated 5.0 out of 5.0 by Relaxing, Comfortable, and wonderful service. We had an extremely relaxing and comfortable stay. This hotel is clean and offers many amenities, including a very nice pool and exercise area. The staff was extremely friendly and warm. We will definitely stay here again! July 8, 2014
Rated 5.0 out of 5.0 by Great service Wonderful stay, will stay again! Great location. Staff was very friendly. Thanks! July 8, 2014
Rated 5.0 out of 5.0 by wonderful hotel Slept like a baby - the mattress was wonderful - pillows were good too. Staff were all fantastic - very helpful with directions in how to get to the Farmer's Market - recommended places to eat and the food was awesome. I will certainly stay there again! July 7, 2014
Rated 5.0 out of 5.0 by our stay Truly enjoyed our stay. Were here last year and plan to come again next year. Staff was very friendly and helpful. Food was good. Room was very spacious and bed very comfortable. Location was excellent for what we were in town for. July 2, 2014
Rated 5.0 out of 5.0 by Great Value I will definitely stay here again. Beautiful clean room. Friendly accommodating staff. Super convenient location. June 25, 2014
Rated 5.0 out of 5.0 by Hospitality and Service - Excels The staff was always cheerful and helpful - never hesitating to help guests meet their needs. I stayed there for weeks, and so I observed most of the staff and many guests (coming and goings) and it was the same, never faltering in their pursuit of high quality customer service. Rooms were very clean, AC/Heat unit control was very good - did not need to run 24/7 as in some hotels - maintained my desired setting with minimal running (if at all). Therefore one of the quietest rooms possible. June 18, 2014
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Hotel Exterior Hotel Exterior Hotel Lobby Exterior View Greenbelt Conference Center located behind the hotel Gurnee Mills Outlet Mall located mintues from the hotel Hotel Lobby Great Lakes Naval Base located minutes from the hotel Genesee Theatre Waukegan Hotel Exterior Hotel Lobby Hotel Exterior Hotel Exterior Front Desk
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