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Rated 4.5 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by clean to perfection Wonderful stay always! Very clean and many extras.The staff is always in a good mood and happy to help.If your staying in the Des Moines area its the only place I ever stay. September 11, 2013
Rated 5.0 out of 5.0 by Exceptional staff The staff was very helpful and extremely friendly. September 11, 2013
Rated 3.0 out of 5.0 by great rooms but a unique hotel I have never stayed at this type of IHG hotel. The rooms were contemporary and nice. The front desk and feel of the public areas was less welcoming than most hotels I've stayed at. I doubt I will stay at another candlewood. September 9, 2013
Rated 5.0 out of 5.0 by Great for business travel There were several things I really appreciated: excellent lighting in the bathroom, several electrical outlets, salt and pepper. The bed was comfortable, service great. My only suggestion would be to provide visitors with coffee in their room every day, not just the first day August 31, 2013
Rated 5.0 out of 5.0 by Great Place! Wonderful stay at the Candlewood! Beautiful accommodations, very clean, beautiful furnishings. Will definitely stay here again! August 28, 2013
Rated 5.0 out of 5.0 by Clean, dog-friendly, fast WIFI connection We stayed for free using Priority Club points. Even though we were traveling with our small dog we did not get put in a "dog" room - the room had no evidence (smell or otherwise) of pets. It was roomy and clean, very nice sheets and pillows and queen bed was comfortable for the two of us. Bathroom was very clean, shower had a very high head and good water pressure. Nice after a whole day of driving! This property is located close to food and gas stations and less than a mile from a grocery store. I asked at the desk about pizza delivery and got a very good recommendation. Overall a very nice one-night stay. I have stayed at the Motel Six just across the parking lot from this Candlewood and there is no comparison - this property is cleaner, quieter, and better clientele. Good outdoor grassy area for walking the dog and complementary pickup bags to boot! August 24, 2013
Rated 5.0 out of 5.0 by Much better than the usual suite hotel For the price I paid for a night in a king suite, I was astonished by the quality of the room, cleanliness, amenities and service quality. I have stayed in hotels that cost many times more and they didn't even come close. The room was tastefully furnished with a modern touch and there were too many extras to list. Candlewood provided the most positive hotel stay I've experienced in a very long time. August 21, 2013
Rated 4.0 out of 5.0 by fix dyers clean well staffed one problem laundry dyers 3 out of order since june I would think they should have been replaced by now August 21, 2013
Rated 5.0 out of 5.0 by Bobbi and staff the management and staff were great can't say enough good stuff about them. Bobbi was the best general manager I've had the pleasure to work with. August 19, 2013
Rated 5.0 out of 5.0 by Great Experience ! As a seasoned traveler, I must say this is the most delightful long-term stay I've had had in 30+ years. The room was nicely decorated, well equipped and very clean as was the entire property. The entire staff was incredibly pleasant and friendly and made my 3-month stay comfortable and enjoyable 24x7. Bobbi and Matt were standout; always greeting me with a kind smile when returning each evening and incorporated me as part of the family there. Staff really made the difference; better than prior experiences at 5-Star hotels. This property will definitely be my 1st choice when staying in the Des Moines area. August 16, 2013
Rated 5.0 out of 5.0 by Best choice in DesMoines Iowa As always my stay was wonderful. Greeted by a staff team that loves what they do everyday. Always clean and comfortable! Very unique property.Many convenient perks. August 12, 2013
Rated 4.0 out of 5.0 by Bargain Second time I have stayed here. Wish there was a pool & hot-tub. Will stay here again. August 9, 2013
Rated 5.0 out of 5.0 by my stay of two weeks Staff members were kind and informative. Room and kitchenette were clean. Access to malls and downtown was easy. August 1, 2013
Rated 5.0 out of 5.0 by The most accomadating and friendly staff of any place ive stayed The staff at Candlewood always has a smile on their face and truly must love what they do. Every team member is happy to go out of their way to achieve complete hospitality! The property is immaculate and has superb management. IHG should consider themselves very fortunate to have these people in place. If your looking to stay in the DesMoines area then look no further. Ive been staying there for at least four years and have always enjoyed my stay! July 30, 2013
Rated 5.0 out of 5.0 by Another great stay! As usual we had a very comfortable and welcome stay at our "home away from home"! We so appreciate the quiet respite we get at this place we call home. The staff is always so accomodating and kind. It is always a pleasure to see the smiling faces welcoming us back. The entire staff is very pleasant. Blake, Bobbie and Matt have become like family to us. When it is time to leave we hate to say goodbye! June 28, 2013
Rated 5.0 out of 5.0 by Back home again! Once again we were welcomed back to our "home away from home". Something we look forward to and very comforting! May 26, 2013
Rated 5.0 out of 5.0 by Quality rooms The staff is very friendly and shows genuine concern of their guests comfort. The rooms are extremely clean and updated with modern conveniences. The amenities are of good quality. I highly recommend this hotel if you are staying in the DesMoines area. I travel on business and will be a frequent customer of this hotel. May 16, 2013
Rated 5.0 out of 5.0 by amenities included! Candlewood has thought of everything! Exercise room,onsite place to buy food,free DVD rental,and even a BBQ grill to use on the patio.Hotel staff truly strives for you to feel at home when your there. May 14, 2013
Rated 5.0 out of 5.0 by Awesome suite I was completely surprised with an upgrade using Reward Points to receive a one bedroom suite. My stay felt like I was at home and I completely enjoyed it. May 12, 2013
Rated 5.0 out of 5.0 by Great Candlewood Outstanding place to stay. Very clean and comfortable May 8, 2013
Rated 5.0 out of 5.0 by Welcome Home! We love our "home away from home" at the Candlewood Suites in West Des Moines, Iowa. Our one week stay each month is always a pleasant experience. The accomodations are very comfortable and always clean. The staff is not only friendly but go out of their way to make us feel truly "Welcome Home"! April 7, 2013
Rated 5.0 out of 5.0 by Clean comfortable rooms and excellent service I stayed here for one week last month. I spend 95% of my life staying in hotels and I have to say that the customer service and friendliness of the staff here excelled well beyond most hotels. The suites were very clean and comfortable, and the kitchens were stocked with all the basic things you need to cook a meal. The staff was extremely friendly and went out of their way to help me print and fax a few documents I needed. This hotel location also has a great collection of free movie rentals which I enjoyed on my night off. I highly recommend this hotel. April 5, 2013
Rated 5.0 out of 5.0 by Hotel staff and suites are perfect for comfort and business If your on a business trip,this is the place to stay! I was able to book a suite and have a few different customers meet me in my room. The suite is modern,clean,professional and yet very comfortable. The design is set up perfect.Couches,recliner and the table is large enough for full size blue prints with free internet. All my personals are in a different room,out of my customers site which in turn makes them comfortable to visit and go over plans. If you need anything at all the hotel staff will go out of their way to accommodate whatever your needs are. The staff is led by Bobbie. Andrew ,Matt And Brenda care about your needs just as Bobbie would,which is absolutely top notch! Highly recommended for business or pleasure! April 3, 2013
Rated 5.0 out of 5.0 by Modern, Clean and Cozy Great Place to stay. I had a great experience at this location. The room was very nice and very clean. I am very particular and I would stay at this facility each time I come to this area. April 1, 2013
Rated 5.0 out of 5.0 by very clean and up to date I just cant get over how clean and up to date this hotel is!They have truly thought of everything for the frequent traveler. Comfortable bed and different choices of pillows.Pet friendly too! March 24, 2013
Rated 5.0 out of 5.0 by Outstanding Service I stayed at this Des Moines, Iowa Candlewood Suites for 10 days on Business. The Manager Bobbi and Staff were friendly, professional, and helpful from day one to my leave. I would recommend this hotel to everyone. March 23, 2013
Rated 5.0 out of 5.0 by spacious room and great staff Check in was fast and efficient, very quiet room. Will stay here again whenever possible March 23, 2013
Rated 5.0 out of 5.0 by Excellant Facility and Staff We have been staying at Candlewood for several years. We have family in Ankeny, Iowa. It is located in an upscale area with plenty to do along with a large mall a short distance away. March 22, 2013
Rated 5.0 out of 5.0 by Another solid experience When traveling, the less unexpected surprises the better. Candlewood was exactly what we expected. Great room, excellent staff and a very good overall hotel experience. Will stay here again. March 21, 2013
Rated 5.0 out of 5.0 by Very clean and flexible Strongly recommend this hotel! Very clean.Hotel staff is flexible and willing to accommodate your needs with a friendly attitude and a smile.Also a lot of extras included here.Work out facility is not cheap equipment. Outdoor grill,free rental movies,and a place to purchase snacks or dinner 24/7. Very clean! March 4, 2013
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