Rated 4.1 out of 5 by 125
Rated 4.0 out of 5.0 by Muay Thai Mom Clean and comfortable room!
You provided a very comfortable and clean room ... exceeded my expectations. We will definately stay again!
July 3, 2014
Rated 5.0 out of 5.0 by wbteach Clean place and friendly
The hotel was easy to find.
The facility s clean and the employees were friendly and helpful. The dining station had an ample amount of selection and the prices were average for a hotel.
Staff were friendly and eager to help if needed.
June 28, 2014
Rated 3.0 out of 5.0 by Engstrand3 Great hotel- POOR management- expensive FOOD
The front desk ladies were always very nice- and one even went out of her way for us when we asked about the free breakfast on their website- they didn't have one. And their food was unreasonably overpriced! $8 for a plain waffle...and packaged syrup. She gave us our free ones since it was on the website- but the manager John? was a complete jerk about the WHOLE situation- even interrupting my husband 2 times when we were trying to explain- didnt look at us all and was VERY UNPROFESSIONAL- worst employee I've seen at a Holiday Inn so far!- We are gold elite members and spend an awful lot of time at Holiday Inn's and Express's--I thought that we were treated as if we were low life welfare people. Great place to stay, CLEAN, and fun to be at- would be here again except I will not eat there and expect anything from the management.
June 24, 2014
Rated 4.0 out of 5.0 by sasquatch555 Decent Hotel. Good location. Need updating
It's a decent place to stay. It needs updating I think. Wireless service didn't work outside of the room very well. No restaurant, gift shop with a grill doesn't count in my book. food prices were outrageous $10 for 3 pancakes. $10 hamburger. Close to Perkins and other eating establishments though.
June 23, 2014
Rated 1.0 out of 5.0 by TJOR Poor Service
While I truly enjoyed my visit to Des Moines, Iowa and found the majority of people there to be kind and welcoming - the staff at the Holiday Inn were the exception. They were hassled and unhappy. The shuttle driver was rude and actually lied about the service they provide - when I did finally convince her to take me just two miles down the road - I feared for my life with her driving skills - And Traffic in Des Moines is tame! The hotel itself is aging and unkept. The food was atrocious - just YUCK! If you are unlucky enough to have to stay here for more than one night to be close to the airport, rent a car - you'll want to get away.
June 20, 2014
Rated 4.0 out of 5.0 by guest2014-555 Stay
Decent hotel, good stay, bill was larger than the price I booked online.
June 19, 2014
Rated 4.0 out of 5.0 by AJD13 Conference Stay
I stayed at this hotel in June for a conference. The meeting facilities were good, had a little issue with the audio(not sure if it was the conference sponsors or the hotels fault).
The water pressure in the shower was very poor unless you enjoy burning all of your skin off. You had to have it on scalding hot to get pressure. The pillows were comfortable. The TV was nice but it was very slow in changing channels and would alter the brightness on its own.
June 16, 2014
Rated 4.0 out of 5.0 by Amy18 Nice place
This was a nice hotel. Our room smelt like it was previously a smoking room turned into a non-smoking room. The pool area is nice. The hotel offers a shuttle and restaurant. Right across the street from airport.
June 12, 2014
Rated 4.0 out of 5.0 by hols1 Good place to rest
Close to airport, close to restaurants, close to other shopping.
relaxing room breakfast could use some improvement however
would stay here again if ever back in town.
June 6, 2014
Rated 5.0 out of 5.0 by Piglet63 great service
I have always stayed at Holiday Inn's and have never (that I recall) been dissapointed!! They are alway friendly and very clean (which is very important).
June 3, 2014
Rated 4.0 out of 5.0 by derrick123 sometimes
Good stay. Hotel just need to take care of the ants in the bathroom. Other then that the hotel is wonderful.
June 1, 2014
Rated 5.0 out of 5.0 by Onegr8nurse I stay here often on business
Due to traveling for my job, I stay at this location quite every month. Front desk staff is very friendly and professional. The breakfast at the grill is always a great choice. The staff that works in the grill as well as housekeeping staff is always there to please with any requests I may have, Overall, great value and great experience every time I stay at this location.
May 30, 2014
Rated 5.0 out of 5.0 by gmagpa Very clean room and attentive staff
Excellent family accomodations. Clean. Safe. Poolside room was a problem for sleeping.
May 30, 2014
Rated 5.0 out of 5.0 by GAF57 Awesome stay
Everything was as good as it could be. The staff was excellent, very responsive, courteous and a joy to interact with. Keep it up!!
May 27, 2014
Rated 5.0 out of 5.0 by jo24 FRONT DESK
The people at the front desk could not be more helpful. I didn't realize that when I booked a room by the pool that it would actual on the border of the inside pool. I called the front desk and the lady couldn't be more accommodating switching my room to a quieter area within a few minutes. Great service is all you want after a day of traveling and that's what we got.
May 23, 2014
Rated 5.0 out of 5.0 by mrhocus Great visit
Came for the 2014 Abracorndabra convention, excellent hotel, my wife is wheelchair bound and our room was excellent. The staff made us feel at home and the people at the grill did everything to make us feel special. Will be back in 2015.
May 22, 2014
Rated 4.0 out of 5.0 by IAMedic Friendly customer service
From the lady at the registration desk to housekeeping...everyone I came into contact with was very pleasant. You appear to have a very good culture there for customer service.
May 22, 2014
Rated 5.0 out of 5.0 by Leekc Great Place
I ENJOYED MY STAY FREINDLY STAFF, NICE ROOMS, GOOD FOOD, I WILL BE BACK.
May 12, 2014
Rated 5.0 out of 5.0 by atay35 very good service, kind and knowledgable staff
Had a great stay. Will recommend to friends. Room was very clean as well as property.
April 2, 2014
Rated 5.0 out of 5.0 by Geily Excellent rooms and friendly staff
We were looking for a place close to the airport since we had to be at the airport at 4:30 in the morning .The staff provided a couple of sack lunches since we were not going to be there for breakfast. A real plus for me was being able to park our car in the back lot and know that it was in a safe place. It was really nice to be able to have someone drop us off early in the morning at the airport. Many thanks to Holiday Inn for your personal service while we were there!
March 26, 2014
Rated 5.0 out of 5.0 by travellight Great Service and Location for Air Travelers
We have grown accustomed to clean rooms and friendly service at Holiday Inns. And a wakeup call. But how great it is to be able to park your vehicle in their parking lot when you travel by air to another destination. Our friends who went with us said they would remember Holiday Inn for their next air travel from the near-by airport. We greatly appreciated the shuttle service to and from the airport, especially when the driver on our return, in the brutally cold temperatures, took us directly to our vehicle. A feather for your cap!
March 9, 2014
Rated 5.0 out of 5.0 by perryeastsider The Service is always great thank you
As always enjoy staying at your hotel each year for the Za-Ga-Zig Shrine Ball .
March 8, 2014
Rated 4.0 out of 5.0 by No Hot Water No Hot Water
Had a great stay with the exception that there was no hot water the morning of my checkout.
February 26, 2014
Rated 5.0 out of 5.0 by Truck Updating required
I had a good experience but the facility and room is slightly outdated and updating the rooms especially fwould be a good idea... The retracable clothes line in the shower pre-dates the hotel.
January 12, 2014
Rated 5.0 out of 5.0 by Bfamily1 Great NewYear's!!
We had great time. There was something for everybody. Their package included dancing,inflatables for the kids swimming the breakfast in the morning. Look foward to next year,
January 4, 2014
Rated 2.0 out of 5.0 by defender Worst beds I have ever had
Price should have been at least half of what it was. I asked for a better bed, and that never happened. i inch of soft, then hard as a brick. Couldn't wait to get to a restfull bed, even my truck seat.Left room for 2 hours, and still didn't get cleaned.
A lot of parking problems. I understand construction, however half of lot was tied up making myself park about 3 blocks away and walk in, or go across the street and pay for parking. I wouldn't recommend facilities to any convention.
December 29, 2013
Rated 5.0 out of 5.0 by ggutty Nice hotel
Very nice older Holiday Inn with a good breakfast.
December 23, 2013
Rated 4.0 out of 5.0 by kathee926 staff
staff (Janice)making reservations was excellent We enjoyed the weekend as always. Please be aware that the small refrig in room 260 cant be adjusted not to freeze produce( which was unfortunate) Hope to see you next year. Happy Holidays!!
December 6, 2013
Rated 2.0 out of 5.0 by chris1974 Aged place needs to be refurbished
Bar closed; no service available after 10:30 PM; old hotel and so are the carpets, beds and everythgin; not state of the art in 2013 considering there are much better competitive brands available for the same price;
November 20, 2013
Rated 2.0 out of 5.0 by J1111 Not up to par
Untidy and not clean. Morning breakfast unappealing and needs revision.
November 15, 2013