Rated 4.2 out of 5 by 35
Rated 3.0 out of 5.0 by SS Bos Service/Price ratio could be better
It's a nice place to stay, but my personal experience was not so good as I was charged more that expected. I'm partly to blame, but I expected a customer accommodation from the manager.
July 9, 2014
Rated 5.0 out of 5.0 by serbian1 Candlewood Suites West Springfield
Outstanding property!! Hotel staff was extremely friendly at check-in and check out. I would and will recommend this hotel to others. I always enjoy my stays at Candlewood suite properties
I would recommend bringing your own pillow. I hate those small pillows. But it seems almost all hotels have switched to these. I'd like to see them switch back. Small pillows are NOT comfortable.
July 9, 2014
Rated 2.0 out of 5.0 by CamIAm Friendly staff but unattractive hotel
This hotel hasn't got much to recommend it other than the courteous staff. Tired decor and double beds as opposed to queen-sized.
July 7, 2014
Rated 5.0 out of 5.0 by Greyback will be the only place we stay when in this area
clean, comfortable and takes the risk out of where to stay. This is a wonderful place with everything you need.
Family friendly and great place to get the rest needed when on vacation or work...
July 7, 2014
Rated 5.0 out of 5.0 by PPH1 Late arrival - good experience
Front desk staff was very helpful. Found my IHG member info on their own initiative.
July 1, 2014
Rated 4.0 out of 5.0 by rockey285 Enjoyed our stay as always.
We have stayed at this Candlewood many times. It is in a convenient location for our visits to see family in the area.
The staff is super and always willing to help you. The rooms are clean and well kept. You can feel safe staying at this suite.
We checkout early in the mornings and the staff personnel is always alert and friendly. I can't say the same for other motels I have stayed at.
This is a good, safe place to stay for business or pleasure. We will be returning.
June 22, 2014
Rated 3.0 out of 5.0 by gil4 comfortable
On a leisure trip bed was comfortable but the noise from upstairs kind of ruined it for us.
June 18, 2014
Rated 4.0 out of 5.0 by Nancy D Nice place to stay and will be back
Nice full fridge w/icemaker was very convenient. Wish there had been a full size coffee maker...there was 3 of us in the room and that mini coffee maker was a pain, esp. Sunday morning when we were drinking multiple cups each. Over all a great experience.
June 11, 2014