Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check-in and Check-out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name

    Candlewood Suites West Springfield

    Hotel's Amenities in West Springfield, MA , ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield, MA is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual Life Insurance Company and countless more. If you wish to pursue opportunities in higher education, the greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
    Read More
    Read Less

    Quick Info

      • Check In: 3:00 PM
      • Check Out: 11:00 AM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

    Image

    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

    Image

    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

    Image

    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites West Springfield
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 185 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    185reviews

    • 5 Stars
      124
    • 4 Stars
      40
    • 3 Stars
      11
    • 2 Stars
      7
    • 1 Stars
      3

    Great stay

    By

    April 17, 2016

    Staff was very welcoming. Loved the little kitchen.

    Read More
    Read Less

    Dog show weekend

    By

    April 12, 2016

    platinumelite

    We had a wonderful stay with no issues. Everything was clean and in working order. Love that I can bring my dogs!

    Read More
    Read Less

    nice stay but there was an extra $20.00 fee on my credit card

    By

    April 11, 2016

    club

    nice stay but there was an extra $20.00 fee on my credit card

    Read More
    Read Less

    staff bends over backwards

    By

    April 10, 2016

    We stayed there in winter when it was really, really cold. The heaters on the 4th floor could use some work. The first room it was so loud! The second room they moved us to was a little less loud it seemed, so we stayed. The fans were scraping against metal parts inside. The maintenance man was off that day. The room our other guests stayed in was cold and wouldn't warm up, so they were moved to a room that was good we thought.

    We couldn't sleep all night in our room because of the heater fan scraping loud high pitched metal noise all night. Cigarette smoke from someone who was smoking and shouldn't have been poured in the other room through the bathroom vent so much, it was like the cigarette was smoked in the room. My grandchildren were in that room. The staff and us couldn't figure out who was smoking, though they tried very hard. No other rooms very available that day.

    The next day the staff moved us down to the 3rd floor and the rooms were then good for our second nights. Nicole, Annette, and Sam very courteous, respectful, and as helpful as they could be within their power to make things right, and super sweet to my grandchildren.

    Read More
    Read Less