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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 182 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    182reviews

    • 5 Stars
      109
    • 4 Stars
      36
    • 3 Stars
      13
    • 2 Stars
      13
    • 1 Stars
      11

    Great service

    By

    June 08, 2016

    club

    Accommodations were great! Staff were wonderful!I had a wonderful stay. The beds slept good. The environment was very comfortable. I would recommend this hotel to my friends and I do plan to come back again next year if not sooner.

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    Comfortable bed, wonderful staff very professional

    By

    June 08, 2016

    My visit at Candlewood Suites was excellent. The staff were wonderful. The staff worked hard to meet my needs. They were happy to answer any questions that I had. Checking in and checking out the staff were very efficient with assisting me. I love the staff, safety of the hotel room I stayed in. I will be returning back to Candlewood Suites to friends and family.

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    Staff great but had some issues

    By

    June 08, 2016

    clogged shower drain - staff gave us another room. A little inconvenient but the best they could do since the maintenance guy didn't arrive until 8am.

    Phone calls all night with static on the other end. Had to disconnect each of 3 phones individually. Had I observed the 3 phones to begin with, maybe I could've disconnected all 3 at first, but didn't realize there were 3 phones until each subsequent phone call woke me up.

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    Clean and Comfortable

    By

    June 05, 2016

    club

    Very clean hotel, staff very considerate and friendly. Would recommend this hotel to anyone.

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    Excellent location

    By

    June 02, 2016

    club

    The front desk clerk was a terrific welcome after a long day on the road. The area had great restaurants and the hotel was spotless and affordable.

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    Comfortable but needs improvements

    By

    May 28, 2016

    Hotel staff does the best they can management is poor

    Posted byCustomerCare
    June 05, 2016
    Dear Joshua32, Thank you for being an IHG Rewards Club Elite member and sharing your comments. I am pleased to note your positive feedback about the staff. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the performance of the hotel management. I apologize for falling short of your expectations in this area. Your comments are important to the success of our organization as we rely on you to tell us how we are doing and how we can provide better service. I value you as n IHG Rewards Club Club Elite member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGService
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    Excellent Location

    By

    May 21, 2016

    Overall experience was excellent. Good location, exterior decor was great, interior public areas were clean and room was clean. Stayed two nights with both nights being quiet as a mouse. Room layout was good. Bathroom very clean. Bed very comfortable. Would stay here again.

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    Clean rooms

    By

    May 17, 2016

    The Candlewood Suites had clean and neat rooms. I would definitely stay here again.

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    Comfortable bed and great service

    By

    May 11, 2016

    Great customer service, clean rooms, will return anytime I travel

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    Clean, modern and very comfortable

    By

    May 09, 2016

    Only thing missing was the old complimentary Breakfast...

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    good

    By

    May 01, 2016

    platinumelite

    Courtney at the Front desk is great. Room was clean and comfortable. The head of Housekeeping even though I didn't catch her name was a great experience and remembered me every time she saw me.

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    Awesome accomodations

    By

    April 27, 2016

    I stayed there for a seminar in the area and the staff went above and beyond to make us feel welcome. They even brought in a catered dinner one night! The beds were comfortable and having a full size refrigerator was so convenient.

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