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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 70 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    70reviews

    • 5 Stars
      41
    • 4 Stars
      14
    • 3 Stars
      7
    • 2 Stars
      3
    • 1 Stars
      5

    Great Service, exceeded my expectations

    By

    March 19, 2015

    club

    My stay at this hotel exceeded my expectations. The staff was very friendly and accommodated all of my needs and bent over backwards to ensure those needs were met. Everything in the hotel was in working order and clean. I did not experience anything wrong with the hotel employees or the hotel room itself. I enjoyed my stay and would stay here again if in Winchester.

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    friendly staff and clean rooms

    By

    March 10, 2015

    club

    hotel staff was very nice and check in and check out. rooms were extremely clean. having the lending locker to borrow things like toaster ovens and board games was great to have available.

    Posted byHotelStaff
    March 13, 2015
    Thank you for taking the time to send us your comments. Doug Bell
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    Nice place for an extended stay

    By

    March 10, 2015

    club

    Having a small kitchen to cook was awesome, free laundry and bottomless coffee great. Excellent, friendly staff. Free WiFi is a must nowadays, but it was fast and pretty reliable. Wish the hotel had some indoor common spaces during the cold winter months. Didn't get a chance to try the outdoor grill, but imagine it would be a good space to eat and spend some time. Lending locker was useful for cooking meals.

    Posted byHotelStaff
    March 13, 2015
    Thank you for your comments. Spring is here and the grill is open! Doug Bell
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    Mixed Thoughts

    By

    March 05, 2015

    I have to admit there were a few bad apples at the front desk that seemed rude, but maybe I am use to Southern Hospitality. Overall, staff was very helpful and several still stand out to me as very professional. Housekeeping only on Sundays was very odd to me and not use to my room being cleaned once every week. But, this the norm in the north. A sports bar is located across the road and the music could be heard very well within the room. This was a concern, but usually I was exhausted to be concerned too much. Then the room behind my bed was making noises and slamming doors every night. One thing that I do believe the hotel should invest in are baby cribs, roll-aways, and pack'n'plays. The hotel does not have any of these items. Overall, I would return to the hotel again and stay, but there are a few things that were different.

    Posted byHotelStaff
    March 13, 2015
    Thank you for your comments. I do apologize if someone was rude to you during your stay. I am glad to hear that you will return. Doug Bell
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