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Rated 4.1 out of 5 by 54 reviewers.
Rated 1.0 out of 5.0 by Smoke and Hair Everywhere Non-smoking suite was overwhelming with the smell of cigarette smoke becuse of the room's proximity to smoking rooms. Previous guests in the room apparently had long black hair and a cat--those were the hairs on the bed that I didn't have to look very hard to find. Guests in rooms next to mine or just down the hall were loud and vulgar late into the night making sleep an impossibility. Just an overall poor experience and a really bad value for a one-night stay that really needed to be a bit more restful / comfortable than it was. November 14, 2014
Rated 5.0 out of 5.0 by Clean and comfortable comfortable bed, clean and pet friendly. The only problem was to much water pressure in the shower, this was a minor problem. November 4, 2014
Rated 5.0 out of 5.0 by Excellent retreat Excellent choice for décor throughout the hotel, great breakfast choices, wonderful and friendly staff. A great place to stay and a smart choice for any traveler no matter if for business or pleasure. November 2, 2014
Rated 5.0 out of 5.0 by Excellent customer service Shortly after we checked in, we realized the ice maker was leaking - badly - onto the floor. Due to being fully booked, they were unable to move us to another room. Early the following morning, maintenance attempted to fix the leak, but was unable. Since the weekend was over, we were then able to move to another room that had zero issues. Regardless of this snag, I rate this hotel 5-star based on the staff. The customer service through the snag was stellar. They always had a smile and greeting for us, and were more than apologetic for the inconvenience. The room was clean and the bed comfortable (the only sleeping issues were due to the snoring husband with who I was forced to share a bed). October 30, 2014
Rated 3.0 out of 5.0 by overnight stay Okay for a overnight stay. I did not feel comfort with the cliente. October 17, 2014
Rated 4.0 out of 5.0 by Quiet, comfortable Quiet and comfortable room. Need basic maintenance on bathroom sink stopper and wall lamp in sitting area. October 16, 2014
Rated 5.0 out of 5.0 by Candlewood Winchester Would like breakfast service available for travelers October 14, 2014
Rated 5.0 out of 5.0 by Great stay This was a clean, comfortable, safe facility. If I visit Winchester again, I'll stay here next time. October 13, 2014
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