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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 88 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    88reviews

    • 5 Stars
      56
    • 4 Stars
      23
    • 3 Stars
      3
    • 2 Stars
      3
    • 1 Stars
      3

    Comfortable, quiet and clean!

    By

    March 28, 2015

    club

    We stayed at this hotel near Bradley airport prior to a morning departure because the forecast was for bad weather. Glad we did. It was freezing rain that morning. We chose this hotel because it offered extended parking, valet service to the airport and had good reviews. There were some less expensive options but they had terrible reviews. The condition of the facility, cleanliness, amenities (kitchenette including full fridge and dishwasher) and the friendliness of staff were all great. The bed and pillows were about the best we’ve found in any hotel and we had a better night’s sleep than we typically do at home. Well worth the price. Because of the weather, and knowing we’d have a kitchenette, we arrived early and brought our own prepared dinner to heat and serve in the room. Our return flight was delayed until midnight and the hotel valet was not operating that late but we were told to grab a cab and the hotel would reimburse us the fare (we’d need to present a receipt). We did, and the night person at the front desk reimbursed us in cash promptly and cheerfully. No problem. I highly recommend this hotel.

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    Solid room

    By

    March 20, 2015

    club

    Great room , for a great price. This hotel in located within close proximity to the Airport and not a far drive from Hartford.

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    Great service

    By

    March 15, 2015

    On checking in this was a wonderful attitude and great experience . I would recommend this hotel to anyone! They where very accommodating to my needs, I will return to this hotel when I am in the area

    Posted byHotelStaff
    March 18, 2015
    Dear oakesdd, Thank you for your post. We appreciate your recommendation and look forward to seeing you in the future.
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    Love Candlewood

    By

    March 15, 2015

    club

    I would have given 5 stars as I have in the past except that the room as described online was not exactly what we got. There were supposed to two kitchens since it was a double suite. We were counting on that. When we inquired about it, the representative said that the one with two kitchens was occupied. I had made the reservations over a month ago (description online said "only 3 rooms left") and was disappointed that my request was not honored.
    Everything else was fine. This disappointment colored my whole stay negatively.

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