Rated 4.6 out of 5 by 16
Rated 2.0 out of 5.0 by Upset business traveler Front Desk staff needs improvement
Arriving after an extremely long drive, and ready to settle down quickly, I was greeted less than cordially by a front desk person, who appeared to have more important things to do than spend time away from whatever was going on behind the office privacy panel. My guess is a TV show, however that is only a guess.
I don't normally worry about this, but as a Platinum with well over 50 nights YTD, there was no recognition. Perhaps that would be no issue had other aspects been handled better.
The room keys were miskeyed and that forced a return to the lobby to have the keys reset. Again it seemed like "so much bother." After that I had no issues as I went to sleep and slept very well, left the next morning.
All other aspects were fine..I will try this property one more time, then make up my mind regarding return stays after that.
July 12, 2014
Rated 5.0 out of 5.0 by Jenster42 What a great find!
Stayed overnight in Winnemucca on our drive between Salt Lake City and San Francisco.
So pleased we discovered Candlewood Suites. We have nothing negative to comment on!
July 6, 2014
Rated 5.0 out of 5.0 by Calvin47 Best Hotel in Winnemucca by far.
Every time I am traveling in the Winnemucca area I make it a point to stay at Candlewood Suites. With the relaxing recliner chair, comfortable bed, free internet and satellite television it is as comfortable as being at home.
The kitchen has everything you need for a snack or a full meal.
I highly recommend this hotel.
July 3, 2014
Rated 4.0 out of 5.0 by GDSTY Comfortable bed and business like service
I have stayed in allot of Candle wood suite hotels and this one by far is the all around nicest place I have stayed in. Very relaxing and quite rooms. Front desk staff at check in was very business like. A little to business like for me. Smiles and ask me how my day was is more my taste. All in all it is a great place to stay.
June 30, 2014
Rated 5.0 out of 5.0 by I can't register one great rooms
I would recommend this hotel, our stay there was really enjoyable . Thanks to the staff ! we were treated friendly all the time. If there is a Candlewood in the area when I next vacation, I will stay there.
June 27, 2014
Rated 4.0 out of 5.0 by Mike the Biker Comfortable hotel, friendly staff
Short overnight stay (less than 9 hours) during a cross country road trip. This is one of the few non-casino hotels in Winnemucca. The hotel is clean, comfortable, safe and has a very friendly staff. The rooms are above average for I-80 options in Nevada. Although a little more expensive than other options, you aren't forced to navigate a casino to get to the front desk or deal with a smoke filled lobby or a "smoke free" hotel room that means it hasn't been smoked in this year but still smells of smoke from past years. As you can tell, I hate casino hotels. I will likely stay at this property again the next time I travel through Nevada on I-80.
June 25, 2014
Rated 5.0 out of 5.0 by RedIguana Wonderful Little Oasis
This hotel is a wonderful place to stay! It is new, clean and the staff was very friendly. The beds were comfortable and the kitchen was just right for making a small breakfast the next morning. We felt safe and comfortable our entire stay.
June 24, 2014
Rated 3.0 out of 5.0 by chessking Nice new hotel with inexperienced service team
I have included my review and comments in 2 other sections of this survey. Need I repeat myself?
June 23, 2014