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Rated 4.5 out of 5 by 23 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! The Candlewood Suites truly feels like your home away from home. From the first time I spoke to Frank in reception to make special arrangements for our stay, I knew this place was different. The friendly staff truly go out of their way to be helpful in every way. I was impressed by the value, comfort cleanliness and layout of the rooms, the amenities provided include a free weekly guest appreciation dinner (where do you ever get something like that?) use of washers and dryers, gym, BBQ, picnic area pool and DVD library--all complimentary with your stay! There is a Candlewood Cupboard where you can purchase, for very reasonable prices, food drinks toiletries and many other items. The location is fantastic. It is quiet and right next to a pretty lake where you can sit outside in the gazebo or patio area, BBQ or read and enjoy the view. It is also very close to many attractions, shopping areas and airport. This hotel and especially the staff, is awesome! I would HIGHLY recommend staying here. October 31, 2013
Rated 5.0 out of 5.0 by DVD I love staying at Candlewood, We are Priority members and I try to find a Candlewood wherever we go. One thing I would have liked is to have directions on how to work the DVD player. It is not that important that it would keep me from coming back, it would just be nice. October 20, 2013
Rated 5.0 out of 5.0 by Great service The gentleman who checked us in was very kind and appeared genuinely happy to assist us. October 15, 2013
Rated 5.0 out of 5.0 by * EXCEPTIONAL * Hands down the BEST staff! Thank you for making our stay at your hotel special and memorable. Thank to you for everything!! September 26, 2013
Rated 5.0 out of 5.0 by Jeanne from Illinois We thoroughly enjoyed our stay at Candlewood Newport News. Our room was good size and clean. The kitchen had everything you could possibly need. The staff, especially Frank and Meisha, were extremely friendly, helpful and welcoming. They even had "dinner night" on Wednesday and provided a Sloppy Joe meal for everyone to enjoy. The hotel is conveniently located and the staff is always there to help with directions or suggestions. We plan to make Candlewood our GO TO hotel from now on. It truly is a home away from home. September 11, 2013
Rated 5.0 out of 5.0 by Great service, they make you feel like you're home! Located in a good area that is near many things. We stayed here to spend the weekend at Busch Gardens and it's only 20 mins away. The hotel/rooms are very nice/clean/up to date. I love the cupboard idea and the free coffee! This is the first hotel that I have ever stayed at that I have not heard doors slamming closed 24/7! It is very quiet! I actually didn't even know we had anyone in the room next to us until I saw them in the hall entering their room bc the walls are so sound proof. The staff is very nice and helpful as well! I will stay here next time we plan a trip to Busch Gardens! August 22, 2013
Rated 5.0 out of 5.0 by Great staff and great value We are a military family of five moving from one base to another and needed long term temporary housing. We first moved into a single room but the staff knew that we needed something larger. They looked out and took care of us the first moment a two-bedroom became available. The team of Melissa, Frank, Chris, Paula and Lydia makes any stay there great. We are missing a couple of names but we will send our families there when they visit. August 21, 2013
Rated 5.0 out of 5.0 by Met all our needs Everything was comfortable and neat. Staff was extremely friendly. Outdoor gazebo and grills with equipment a plus. Highly recommend. August 7, 2013
Rated 5.0 out of 5.0 by Great Community Service I really enjoy living here as a temporary transition living facility. The staff always made me feel welcomed with providing a comfortable and secure environment, especially for pets. I thank the entire staff for the excellent service and warm hospitality. July 12, 2013
Rated 5.0 out of 5.0 by Staff was the best! The staff was fabulous! Frank and Melissa always made you feel right at home! A situation arose that I had to cut my trip short and return to Michigan, but the staff was accommodating and understanding. The location is central to everything. Right in the middle of shopping in Williamsburg to going to Virginia Beach for the day. I will definitely return and I would recommend anyone to stay here, singles, business, families, everyone! July 5, 2013
Rated 5.0 out of 5.0 by Perfect place for extended stays. As an Engineering Consultant I frequently move from city to city for extended stays and have been to lots of extended stay hotels. This is the best I have found. the perfect combination of all that an extended stay hotel should be. There is a pond in the back with beautiful Stainless Gas Grills, a Gazebo, picnic tables. They allow pets! The staff couldn't be more friendly and helpful. They know the area intimately and were very helpful and accommodating. They are great at providing a home like atmosphere; we even had a Super Bowl party this year!!! All the other guests are very friendly and polite as well. I will go back if I ever need an extended stay in this area. April 19, 2013
Rated 5.0 out of 5.0 Wonderful Love this place, rooms are always spotless, staff is top-notch, and the location and amenities make this one of the best values in Newport News! I've been staying here frequently (several days a month) when on travel to Fort Eustis - my only regret is that I'd wished I'd found the Candlewood Suites sooner! April 12, 2013
Rated 1.0 out of 5.0 Love this Place - Great Value and Great Service This place has become sort of like my home away from home as I've been doing a lot of traveling for work on Fort Eustis. Love the Rooms and I really appreciate the "We'll bend over backwards for ya" attitude that the staff has. Rooms are always spotless, service with a smile every time! Hard to beat the Candlewood!! April 12, 2013
Rated 5.0 out of 5.0 by Great for business travelers! The room ammenities make it easier to be away from home and maintain a regular diet with the kitchen right in the room. The staff at this location are wonderful and made the experience very personal and welcoming! I would highly recommend this location for business and personal travel. Great location, easy access to shopping and main expressway but tucked back off the main road. April 3, 2013
Rated 4.0 out of 5.0 by Affordable but nice! We stayed March 8. The room and beds were clean and comfortable. Good value for the cost. Convenient location. Will definitely stay there again! March 18, 2013