I was recognised as an IHG Rewards club member upon checking in and was given free access to Premium Wifi, a snack and drink voucher and upgraded from a standard room to a superior rroom.
great and very friendly and the room was fantastic, nothing at all that I could complain about, very modern and comfortable with everything working well.
The service and staff were so great that I did something that I rarely do at hotels for leisure - I ordered room service and I was not disappointed, great food beautiful presented from staff always with a smile on their face - I wish all hotels were like this.
It's been a little while since I stayed at a Holiday Inn, having visited a few places where IHG are not so prevalent including Scandinavia and Poland but this experience, the best I've had in a hotel for several years, really reminded me of what I was missing.
Full compliments to the team and staff, you have a great hotel that is totally focused on the guest with great attention to detail, if I return to Brussels I'll certainly be back! [Less]