Hotel suffers from being between a busy dual carriage way and an extremely busy local road, used by cars and extensively by HGV, so the outside noise is omnipresent, and the rooms would benefit from
The breakfast is pretty basic, but standard.
The (relatively new) hotel manager was extremely helpful pre my stay with a request regarding room.
Bathrooms are cold because there is no heating nor heated towel rail. Quality of soap poor.
Aircon and heating in rooms good, but it is not good to have the heater so close to the bed.
Pillows and duvet seemed rather flat and mattress quite hard (colleague also staying said theirs was too bouncy).
Room "key" for my room and colleague also staying were extremely temperamental (taking many, many attempts to activate the lock and door). [Less]