My 1-night stay at this Crowne Plaza was very comfortable. Staff was a very nice and friendly and was I recognized for my Platinum status with a plate of fruit. There was also an awesome view from my
room. The location was close to everything I wanted to do in Kobe (restaurants, herb garden, and the Nunobiki Falls) and was very convenient to get to the JR rail station.
Only cons were that if you had questions during check-out time and you try to contact them through the phone, you're better off just going downstairs and asking your question. Additionally, the hair dryer was pretty much no help in drying my hair; I just ended up leaving it to air dry. [Less]