When traveling to Osaka, Crowne Plaza Hotels & Resorts is your partner for a successful trip. Our focus is making your stay a success with premium accomodations, efficient business services, and great meal options that keep you productive, connected, rested and restored.
Crowne Plaza's Osaka hotels are designed to help you work, rest and restore. Our people will tap into all of our resources to support your success, whatever your business or personal needs.
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Latest Osaka Hotel Reviews
Average Rating for Osaka Hotel
(4.4 / 5)of1153reviews
Crowne Plaza ANA Kobe
Crowne Plaza ANA Osaka
Crowne Plaza ANA Kobe
Crowne Plaza ANA Osaka
Excellent Experience and will come again
The Intercontinental Osaka locates in a excellent place where is very convenient for shopping and transportation to Kyoto, Kobe and other places in Kansai Region. Hotel is modern and room is very[More] clean. Nice and helpful staff. I will definitely come to stay again next time and will recommend it to my friends and colleagues for sure.
Shamed that we didn't have chance to try all restaurants and bar in the hotel, but tried hotel breakfast. Not bad but there is a room for improvement, especially the Chinese style dim sum dishes. Japanese breakfast is very good!
It will be better if the hotel can provide more water bottles in the rooms.
Overall, it was an excellent experience to stay in the hotel. Look forward to stay with you next time~ ;)[Less]
The Best Top Tier Hotel I Ever Stay
This is my repeat stay at InterContinental Osaka; and it made me an awesome stay at Kansai again.
Apart from the great & new facilities by InterContinental Osaka, I would like to express my[More] appreciation to the guest services team greatly; especially the bell services, concierge and front desk team; for their considerate and attentive services during my stay here.
Front desk staff provided their warm welcoming since I approached reception desk to check-in and I was being escorted to my room with baggage assistance.
Furthermore, concierge team was very helpful on my parcels handling all the time, even prior to my arrival here.
And the bell desk always offers their great assistance on luggage handling/storage and transportation assistance proactively. They arranged me a care-free way to the nearest Airport Limousine Bus Station, while I travel at Kansai individually this time and got 3 pieces of luggage cases with me. They made my return trip being more easier from bringing along with lots of luggage.
I was really enjoyed to stay with InterContinental Osaka all the time, not because of their newly build hardware, but also their great staff and people here, that always made me feel impressively.[Less]
Best hotel I ever stayed in
Style of the hotel that I like most, excellent people, perfect service, comfortable beds for a good sleep. Great fitness area.
From now on my number one hotel I ever stayed in. Thanks IC.[Less]
One of the best Crowne Plaza hotels in Asia Pacific
I am a frequent business traveler and have been all around Asia Pacific region many times. This was my first time in Crowne Plaza Kobe and I was very impressed with the quality of accommodation and[More] service.
I stayed at Crowne Plaza in many countries, including other hotels of IHG chain in Japan. Crowne Plaza Kobe is definitely a stand out that I am more than happy to recommend to business travelers visiting Kobe region.
Especially I would like to mention exceptional Executive Club lounge service. Food quality, presentation, famous Japanese "attention to detail", staff friendliness and their wish to go that extra mile. One evening I've invited one of my Japanese colleagues to join me at the lounge and they also spoke very highly about quality of Japanese cuisine offered during the cocktail hour!
My special thanks to Hari Tokaji, who made my stay especially memorable. Hope to see him and other staff during my next trip to Kobe in 3 months time.[Less]
Poor departure-a pity!
End of stay mars the quality of my stay-No one ofeered to help me with luggage; and the concierge did not help me with cab driver--just waved me away from front door and pointed me to the cab stand a[More] few metres away. Very rude.[Less]
Two nights in beautiful Kobe
Two nights in Kobe is clearly not enough. There is so much to do and everything seems to be close by: eateries, the tower, the harbour, the station...you name it! A little farther away is Himejijo[More] (incl. a zoo), parks, other castles, the list goes on.
The hotel could hardly be better located. Get to the station and...well...you're in the hotel! The food is amazing (in all areas), there is a cable car ride 'right' next to the hotel that takes you to a lovely little village with breathtaking views of city, sea and mountains.[Less]
Nice and very clean, with warm service
By NDT (boom)
We find the hotel's properties and amenities nice and very clean, even we got to stay on the smoker's floor (and we are not the smokers) due to availability of room. So the stay is pleasant.
The[More] service at the Front, the Japanese breakfast restaurant, and international breakfast restaurant, and the shuttle bus drivers are very friendly and gentle to foreign guests.[Less]
This hotel is average compared to other Crowne Plaza's. The best thing about this hotel is location and staff. For the most part, we had a good stay. The city of Osaka was a lot of fun. I was[More] disappointed that the hotel did not recognize me as an IHG Spire member, and when I asked for an upgrade, they told me none were available. Online reservations showed differently. There were some issues with language as well. A lot of the staff did not speak English, so I had issues with room service and correcting my bill. The fitness center is also tiny with limited workout equipment. The staff was extremely friendly, and did try to help. Again, this is an average Crowne Plaza compared to others.[Less]
Outstanding Customer Service
Terrific customer service. Helped me retrieve my phone which I had left in a cab several hundred KM away.[Less]