Good property but transportation may be problematic for some
Overall it is a great property with great rooms. The design of executive rooms are especially good. I felt the only drawback is the car park charges considering this property is almost off the[More] motorway and far away from the town centre. Due to its location, it may not work well for those departing from Gatwick with a short layover, or for those has problem wit their own transportation. But if you can overcome the two shortcomings, this property is definitely worth the money![Less]
Good facilities and great service
I stayed at this hotel during a course I was attending and found that it served my purposes very well.
The food was very good most of the time although when I had chicken it was a tad dry.
Staff[More] were very polite and attentive.[Less]
The best thing about this hotel are the refurbished rooms. Some of the best I've experienced throughout the HI portfolio. Quite swish.
Bar area nice, although the bar itself a little small.[More] Nitpicking here though.
Gym and pool facilities are absolutely fantastic. However, that's because it's a "proper" gym next door, which you have to pay extra for. A fiver or so. Worth it though if you're into that kind of thing! However, HI could consider this complimentary for say, ooh I don't know,.... Spire Elite members?
Location is obviously excellent for Gatwick airport. However, as I only stay here for convenience for work reasons, I just glare at the holiday makers all happy to be jetting off somewhere nice whilst I'm stuck working.
That aside, it's a great HI, and one worth staying at.[Less]
Convenient, freindly staff.
By average worker
Good location in the town although the actual street the entrance is on is not so pleasant.
The staff were very freindly and helpful, I worked nights and had a very restful time during the day, my[More] room was serviced as soon as I left even if it was only for an hour or two.[Less]
Comfortable room and generous breakfast
Our party of five stayed for one night in three identical rooms and were generally impressed with the hotel. The rooms were clean, if a little dated in some respects, but well worth the price given[More] the friendly staff and generous breakfast.
The hotel is tricky to find if driving and there is very limited parking on-site, although it is possible to get subsidised parking at a nearby multistorey car park. The free wireless internet connection was also fast and reliable throughout our stay, even at busy times.
If you need a place to stay for the night in Croydon with a friendly face at the front desk and reliable amenities, this Holiday Inn Express is a great choice.[Less]
Stayed here overnight for business. Nice hotel and good service but breakfast was poor - scrambled egg was not nice at all. Only low fat yoghurt and a rather unpleasant smell in the dining area. The[More] breakfast experience rather marred an otherwise good stay.[Less]
Really friendly staff, clean and neat rooms, great meals with variety.[Less]
A great hotel
The service and quality at this hotel is excellent.
The venue is ideally located with Sutton Train Station and the local shops in close proximity.
The rooms are spacious and comfortable.
The quality[More] of food is exceptional.[Less]
Friendly staff, good breakfast and pleasant hotel although the pillows are like bricks, even the soft option.[Less]