We were visiting Union City to see some relatives. This was our first time staying at a Holiday Inn Express hotel. The lobby was nicely decorated with free coffee. The check-in process was fast. The
front desk staff was friendly and helpful. She explained all the details - where gym and breakfast rooms, what time breakfast would be served, etc. She also explained how we could get around in the neighborhood during our stay. The service was great!!
There were hot items for breakfast everyday. We enjoyed their cheese omelet and raisin toast in particular.
The only complaint we had was the quality of sleep. The room does not have blinds that would block all sunlight. The curtains were fixed and could not be pull together to block the sunlight. This did not help with our jet lag. The mattress and pillow could be better to help with our sleep quality. The AC/heather in the room was not working on the first night. It was fixed the next day, however, we felt either very hot or very cold in the room and was not able to get to an optimal temperature. [Less]