The staff was very friendly and attentive to our needs. Any inquiry we made and the staff attended to it right then and there[Less]
It doesn't get better than this!!
This is the finest hotel that I have stayed in. All the staff was incredible from the 9 AM check in to guiding me to Andersen Station. If you want to stay at a hotel that sets the standard, this is[More] it. Every thing was excellent! I gave this place a 9.5 on a scale of 1 to 5. It was that nice. I look forward to staying here again and on more than one occasion. Just can't say enough about everything about this hotel. To everyone there, job well done.and I thank you.[Less]
I loved every moment that I was there with my husband. We didn't want to come home for a second there. But when we do go back we are definitely staying there with the kids.[Less]
By Billy from Babylon
On November 19th, 2015 I stayed at the Saugus Holiday Inn Express. It was a comfortable stay. The guest room was at a good temperature and the bed and pillows helped me sleep the night away waking[More] refreshed and ready to tackle another day. I would/will stay there again if I am in the area.[Less]
Nice hotel with excellent staff
We stayed at the Holiday Inn Express Saugus on a Park and Fly package. It was a very good value. The room was clean and well furnished with free WIFI. The free breakfast was very good with lots of[More] choices. The airport shuttle service was readily available with friendly drivers. The thing I was most impressed with was the friendliness and helpfulness of the staff. Every staff member we interacted with was pleasant and went out of their way to be helpful. I will stay there again without a doubt.[Less]
Great service and comfortable room
The front desk staff was extremely kind and helpful. The check-in and check-out processes were very easy. I had to drop off my rental car in the evening and had to use the shuttle service provided by[More] the hotel. I called the hotel for the service and the driver showed in less than 10 minutes to pick me up.
I loved the overall experience of my stay at this hotel and would definitely go back again![Less]
Excellent except for A/C
Nice place for business, relax, tour, etc. Delicious breakfast. Walkable environment. One bad thing is the noise of air conditioning system.[Less]
Great for Business
No nonsense staff gets you into your room and into a relaxing stay with great efficiency.[Less]
Great hotel...very clean. Looking forward to staying here again and spending more time seeing the sights in Boston[Less]