Good Value and convenience, but...
My stay was for just one night and I have to admit for a nice hotel the rate I paid was excellent and I did have a really awesome view. The staff accommodated my request for a high floor with a view
and quickly delivered the extra towels and washcloths that I asked for. However, the beds were really hard, and because there was only 1 person working the front desk check-in and check-out was very slow.
I was also surprised that we had to pay for coffee, this is the first time I've stayed in a hotel where I had to pay for coffee (the teeny pods they give you in the room, just was not enough), I was also surprised that there was no fridge in the room and if you wanted one, there was a $25 delivery charge. Even the 2 star hotels have a small fridge in them. I have stayed in Crown Plaza Hotels in the past and don't remember not having a fridge or the beds being so hard, maybe something changed since the last time I stayed in one, it has been a couple of years.
Overall despite the things I mentioned above, I have no complaints especially since it was just for 1 night. I do plan to go back to Minneapolis later in the summer, and I probably won't choose this hotel, because I prefer a more comfortable bed for 3 nights, and I must have a fridge and coffee. [Less]