I was checked in by Justin. He provided great customer service. Justin made both myself and my friend feel welcome and comfortable. He also informed us of the renovations the hotel was going under,[More] which was a plus.
The room was beautiful and quiet. Felt at ease the moment I walked in. Everything was meticulously cleaned. The bed and pillows were just so comfortable, that you never want to get up. A huge thank you to the Housekeeping department for your terrific job!
As for the free breakfast, it was fantastic! I didn't expect to see so many different options. There was a good selection of non-meat items for breakfast as well, which made me extremely happy.
At check out, Nick was really sweet. He let me have a late check out when I asked, which I greatly appreciated. He even helped me with some things I had forgotten at home.
Overall, the staff were just the best. They helped make my birthday a memorable one, which I will always be thankful for. From one front desk employee to another, keep up the great work you all do! I will definitely be coming back soon![Less]
Modern room and friendly staff. Wish I had been informed prior to my arrival that the hotel was under renovations. Pool and fitness room were not available. Breakfast area only had two table in the[More] small lobby area. Every time you get up to get coffee the front door of the hotel opened.[Less]
Recently renovated rooms!
You can count on Holiday Inn Express to provide excellent rooms that are clean and comfortable. Though this location was under renovations and many of the amenities were not in service the room was[More] new and clean and comfortable. The front dest was also very helpful and courteous. Once the construction/renovations are complete this will be an outstanding place to stay![Less]
Breakfast in the morning is great!
They have massively upgraded what used to be Crowne Plaza and it's a really nice hotel now! We had a fantastic breakfast the next morning and Cecelia who managed the breakfast was particularly warm[More] and hospitable. Other very nice employees as well.[Less]
Great service expensive breakfast
By Tee Lady
We had a great experience here. The staff was warm & welcoming. The cleanliness was great too. I didn't like the charge for breakfast...[Less]
Comfortable bed and good rest
All in all a pleasurable experience. Intent was to stay near to a location of a business meeting the following day. Served that purpose well. Facility was clean and staff friendly and helpful. Room[More] provided comfort. Wifi accessible and fine. TV was awkward and easier to simply turn it off to relax. Breakfast appeared OK but seemed over-priced for a quick bite to eat so simply skipped it.[Less]
1st Indigo stay was just fine
refreshing change from normal HI properties
diff decor. wine at checkin
located a bit further from I-78 than i thought but ok
great bagel in shopping center a long the way[Less]
Amazing staff and service
Had very comfortable stay, staff was amazing to help my stay pleasant.[Less]
Hotel staff was warm and inviting. We had a wonderful stay and would seek out this hotel for future stays. Highly recommend.[Less]