Staff and service were excellent down to the to go breakfast since we had a very early flight.[Less]
I felt like home.
By Ellie from wonderland
Every thing about this hotel was great, specially the staff.
They were very caring and helpful.[Less]
The Frequent Traveler
I have had to go to New York quite often in the last 2 years and out of all the other places I have stayed this hotel out ranks them all!
I love the way I get treated like a VIP when I check in. If[More] I ask for something it gets brought to my room. If I need extra towels or toothpaste that's not a problem.
I never have to worry about my transportation needs when I land at the airport. They have a free shuttle that picks me up and drops me off. I can get free rides to the subway and I get dropped off and picked up at my favorite restaurant-The Park Side.[Less]
I just wanted to recognize a wonderful staff member who made our stay so pleasant. Ija at the reception desk was so friendly, professional, welcoming, and knowledgable. She is a credit to the hotel[More] and we really appreciated her during our stay![Less]
Great Layover Location
I stayed here after coming in late to Newark on my way to New York. The hotel shuttle service is great, quick and east to coordinate. The hotel was very comfortable, the service and staff were great[More] and the bar was excellent.[Less]
Peace of mind...
Everything from the reservation set up with Gerald to the check in to the room was so smooth. Dinner on site was great. I'd eat there even if I was not staying at the hotel. Check out was easy. The[More] transport to and from the airport as well as the long term parking was safe and secure. Thank you![Less]
Very convenient location, comfort bed and pillows, breakfast is beyond average, not much noise on high floor levels[Less]
Clean, safe and great location. Internet speed could improve, but overall it is a great place to stay in NYC.[Less]
Great Location, Very clean Hotel, staff are helpful and polite.
close to good bars and attractions.[Less]