I booked the hotel because it is next to the convention center where we had an event to attend the next day. I was greeted by a friendly gentleman at check-in. My check-in process was quick and easy.
The same gentleman offered great dining information when I asked, and again was very pleasant when I asked for extra towel for the room. The next morning he was the same friendly face I saw at check-out, which was again a quick simple process. Thanks Holiday Inn! [Less]