When traveling to Richmond, Crowne Plaza Hotels & Resorts is your partner for a successful trip. Our focus is making your stay a success with premium accomodations, efficient business services, and great meal options that keep you productive, connected, rested and restored.
Crowne Plaza's Richmond hotels are designed to help you work, rest and restore. Our people will tap into all of our resources to support your success, whatever your business or personal needs.
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People are very personable and very accommodating.[Less]
It was so easy to stay here and catch our 6:00am flight. We did park and fly for 2.5 weeks, parking was included and the shuttle was on time! Even when we arrived back to Richmond the shuttle was[More] right there!!! Best ontime shuttle so far...
Also, there received a snow storm just before we arrived back and a car was NOT plowed in!!![Less]
Comfortable and great employees
Staff members Jerri, Amy, Torri, and Charles made my stay very comfortable, reassuring, safe, and made it known if anything was needed to let them know. I felt at home.[Less]
A little worn
There was a "wet" smell in the room and parts of the hotel. The carpets looked warn so perhaps replacing these would take care of the smell as well.[Less]
The room was clean except that there was a problem with the presence of ladybugs. We have stayed at this hotel before and had the same experience 2 years ago. It is a convenient hotel and location[More] when we travel and I hope that this problem could be corrected so that I am comfortable staying there.[Less]
By From Bob
excellent stay has just the amenities I need and look for. Hiral at the front desk is excellent. She has wonderful customer service. Go Hiral!! We like!!!! Thank You.[Less]
An Exceptional Location
A very well-kept, clean hotel. But even more impressive is their location! Right off the interstate and into a modern, live suburb of Richmond that just oozes activities, services, and conveniences.[More] Probably every restaurant known to mankind within about 3 miles of this place.[Less]
FULL SIZE REFRIGERATOR AND MICROWAVE ARE NICE. DISHES AND UTENCILS ARE HANDY.[Less]
Great hotel and location!!!
Room was very spacious and clean. Hotel is very close to lots of shopping and restaurants in Short Pump. Hotel staff was extremely friendly and helpful. Room furnishings were a bit dated but in good[More] shape. Will definitely stay here again and recommend to others.[Less]