Crowne Plaza Dallas-Market Center

酒店前台电话: 1-214-6308500

酒店传真: 1-214-6309486

酒店电子邮件: cpmcsales@pacificahost.com

登记入住:下午 3:00 下午 | 退房:中午 12:00 下午 | 当地时间: 7:30 PM


机场
Dallas Love Field Airport (DAL)

- 距离酒店: 3 MI/ 4.83 KM 东南

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- 距离酒店: 19 MI/ 30.58 KM 东

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

火车
Dart Medical Center Area

- 距离酒店: 2 MI/ 3.22 KM 东北

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- 提供泊车服务

- 免费每日自助泊车

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

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酒店特色

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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宾客评论

我们收到的每条评论和评分都会经过查实,确保只为您展示实际入住过我们酒店的宾客提供的信息。

整体体验

3.9

根据 249  条评论
75%
宾客推荐这间酒店
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评级快照

249评论

  • 5 星级
    115
  • 4 星级
    60
  • 3 星级
    20
  • 2 星级
    30
  • 1 星级
    24

A- but close to A+

By

October 20, 2014

platinumelite

This place was nice and clean. All the staff was friendly and addressed any problems I had quickly. My only complaint was the Breakfast could have been made much simpler. The first day we got told that the waiter didn't know if our breakfast was included or not. If it wasn't it would have been $15 per person. We chose to eat somewhere else. The last morning we went ahead and ate in house. Come to find out they charge your room for the meal then at the front desk they take the charge off IF it was included in your room. I've stayed at a lot of hotels and a few other have this method. I feel like it's just a way to try to get the few extra cash out of you. I could think of more clear and easy methods to just make the entire breakfast experience much more pleasant. The breakfast itself was fantastic.

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Good Stay

By

October 19, 2014

club

Great room breakfast was over priced but was very good with a nice variety and selections of fruit and other breakfast foods. There was also a grill for eggs and omelets to order

Posted byHotelStaff
October 21, 2014
Dear Maac, Thank you for the great review! We are so happy you were satisfied with our breakfast here at the Crowne Plaza Dallas Market Center. We will pass the good review on to our Chef Vervil. Thank you for staying with us. Sincerely Jeff Wood General Manager
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Worst hotel experience

By

October 16, 2014

club

From the very beginning, when I landed at Love Field and called for the shuttle service, and was then made to wait 45 minutes until I finally took a taxi to the hotel, my experience of Crowne Plaza was abominable. I had just landed after a 5-hour flight and called to get picked up by the hotel shuttle, a primary reason that I had booked this hotel in the first place. After the phone rang at least a dozen times, I was told that the shuttle would be there soon. 30 minutes passed. I called again, and after the phone rang for about 3 minutes straight, I was finally told that the shuttle was just pulling in. Another 15 minutes of waiting and, fed up, I hailed a taxi. When I reached the hotel, I told the man at the front desk that I had been waiting for 45 minutes. He said, "The shuttle goes to the airport every 30 minutes." I said, "Right, so it should have come in 30 minutes max." He said, "As I said, it comes every 30 minutes, and we have to pick up other guests." I was too exhausted to put up a fight, so I took my key and went up to the room. The overhead light was broken and the room was depressingly dark. Several of the pillows were smeared with dirt, and the shower floor was not clean--evidently, I would learn, because the shower does not drain properly.

The following day the other guest in my room would be arriving. I wanted the room to be cleaned before she arrived at 11 am. When I went downstairs at 6 am, I asked the lady at the front desk to have the room cleaned before 11, and she said it would definitely be done. I also asked them to have a key ready for my friend. When I returned to the hotel at 2 pm, my key no longer worked. I had to keep knocking until my friend, who had been taking a nap after a tiring journey, came to the door, and I discovered that the room still had not been cleaned despite my request. I called downstairs and told the man at the front desk (the same one from the day before) that my request had not been fulfilled, and the phone got disconnected. When he called back, he said he was sending housekeeping immediately. Twenty minutes later, no housekeeping. I went downstairs and told the man at the front desk that no one had come, and he said the hotel was very busy, and he had already sent housekeeping to my room. His tone was condescending and impatient. I said that twenty minutes had passed and no one had come, and he snapped, "I already called them." I said I had made this request at 6 in the morning, and he replied, "Well, you didn't talk to me." I said I had spoken to another representative of this hotel, that I am a paying customer, and the least he could do was apologize. "I already apologized," he said. "No, you did not," I said, furious. "I apologized on the phone," he said, refusing to back down. In fact, he had done no such thing and could not even bring himself to say sorry to me once, or show any sign of contrition for anything I had been through during this horrible, horrible stay. I will never return to this hotel and wouldn't wish it on anyone.

Posted byHotelStaff
October 21, 2014
Dear uneasyliesthehead, We sincerely apologize your experience with us was not excellent! We have reached out to our front desk manager and staff to make them aware of your stay experience form beginning to end. Your stay will definitely be used as a tool on how to better accomodate our guests. The housekeeping situation has also been brought to the attention of our housekeeping director who will be addressing how we could have better handled this situation with her staff. Thank you for taking the time to give us feedback about your stay. Sincerely Jeff Wood General Manager
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top notch

By

October 16, 2014

club

The room was what I expected...clean, modern, comfortable. Great price. Great access to interstate and close to Love field.

Posted byHotelStaff
October 20, 2014
Dear dixon57, We love that you found our rooms clean, modern, and comfy at the Crowne Plaza Dallas Market Center! And, yes, we are just off I-35 and only 2.3 miles from Love Field. Thank you so much for the feedback and thank you for staying with us! Sincerely Jeff Wood General Manager
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