Rated 5,0 out of 5,0 by Kirsten70 Helpful Staff!
My family reserved 3 rooms for 3 nights. They were all well supplied and comfortable. The location was perfect for sight seeing and ease of getting around. The staff was very helpful! They helped us hire a driver, recommended restaurants and made us feel welcome. One of our children got sick during the night and the staff was quick to help us and professional. We also enjoyed the breakfast every morning. There were choices everyone enjoyed!
21. Mai 2013
Rated 4,0 out of 5,0 by Matt11 Great location and comfortable room
I have stayed at this hotel several times for business trips and pleasure. The rooms are nice and the location of the hotel is great.
My only complaint is that the morning breakfast staff are never fully prepared for the early risers who eat at 6:00. The egg, pancake/waffle cooks don't seem to get going until almost 7:00.
I would recommend and will personally stay again.
16. Mai 2013
Rated 1,0 out of 5,0 by frankie623 poorest service amongst many Crown Plaza in China
I had been waiting for check out about 10 mins, and stand there completely ignored. It seems that the staffs there are not professional at all.
14. Mai 2013
Rated 5,0 out of 5,0 by Jose1974 Excelent location and great restaurant
The location is amazing, near from everything that you want yo see. The restaurant in the first flor has the best haburger of my líder time.
13. Mai 2013
Rated 5,0 out of 5,0 by MotherSon Definitely a Class A Hotel
My very short, one-night stay was a complete success. I was seeking a western hotel with the "comforts of home." The hotel provided those comforts. I was delighted to learn that it was not totally western, as it sported a Chinese restaurant. My son and I ate there, and were more than pleased with the selection and quality of the food. A good comment from him, as he has lived in China for 12 years, eaten at Chinese restaurants thousands of times. I heartily recommend this establishment.
12. Mai 2013
Rated 1,0 out of 5,0 by thom3936 very poor
The only good thing about the hotel is location. My upgrade to the club floor did not include lounge access so the upgrade was meaningless. This was my second visit here and I will never stay at this or any IHG hotel in Beijing again.
8. Mai 2013
Rated 3,0 out of 5,0 by Maggie35 Nice hotel and friendly staff
I stayed at the hotel for two nights with my friend. I do not think the rooms were as comfortable as other hotels I have stayed at in Beijing. It was a nice, large standard room not so clean everywhere. Especially not in the bathroom. There were only a bathtub, no shower. The Air con in the room did not work which meant that there was very hot and bad air quality in the room. At one point it smelled of cigarette smoke in the room. (it was a non-smoking room). Very long way to the elevators from our room. I do not think the location of the hotel was optimal for sightseeing in Beijing. I would not stay at this hotel again. Because of the location and quality of the room.
The breakfast buffet was good but not excellent. There was both Chinese and Western food.
The staff were nice and friendly, english speaking.
8. Mai 2013
Rated 5,0 out of 5,0 by MJ894 Comfortable bed and good service
The room was a little warm, as it was not hot enough for the hotel to turn on the central cooling system. I asked for a fan for my room, which housekeeping promptly delivered. This made the room very comfortable and I was able to catch up on much needed sleep.
The breakfast buffet was also great!
6. Mai 2013