Rated 4,6 out of 5 by 29
Rated 4,0 out of 5,0 by Semsem65 Friendly staff, but poor housekeeping
The staff all around the hotel are very friendly and helpful. Rooms are quite spacious enough but the view is not encouraging. The location is in a very authentic and live area, yet crowded with heavy traffic. The real disappointment came from the housekeeping, no consistency whatsoever in making the room (always forgetting something), you would always doubt the fresh towels in your bath to be unclean or even used before (sometimes you can smell perfume in the towel!!!)
29. Oktober 2013
Rated 3,0 out of 5,0 by Tamer25 comfortable but ..
the hotel is very centric, people are really nice however i had black water coming out of my tub when i went for a shower, dirty towels were no being changed after each room service, absence of any staff for 2 hours in the pool, no lifegaurd and i had to get a towel from my room as for two hours there was absolutely no on by the roof top pool. finally i booked a superior room and i am totally sure that it was a standard room
26. Oktober 2013
Rated 5,0 out of 5,0 by Tamrayes Great location for a live stay
I'm an intercontinental loyal traveller. I chose this location in Hamra to get a live lebanese experience. You are surrounded with proximity to downtown, Raouche, Zeitona bay as well as cafes, authentic restaurants and night clubs. The staff was very helpful and welcoming specially Lara at the reception and Mr Elly the front desk manager. Taxis was always in front of the hotel. Don't expect a great view from your room, high floors can see the sea but after tens of buildings. After complaining that the mattress was not very comfortable, towels were clean but old and thin and the bath tub is a bit slippery, i was going to fall twice using the bath tub mat, the front desk manager offered me a free upgrade to an executive suite. I thanked him and rejected the upgrade as it has the same conditions that I complained of. The have a great view pool and restaurant at the top of the building where you can see the sea and the mountains but for a sensitive person to electromagnetic waves I started getting a headache after minutes there from the Microwave links and mobile stations on the roof. Will stay there again whenever I want to be in Hamra.
15. Oktober 2013