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Rated 4,0 out of 5 by 287 reviewers.
Rated 5,0 out of 5,0 Comfy bed, nice room and great service As a family we have stayed in quite a few hotels before flying and this is the best we have stayed in. The reception staff are very efficient and friendly. First impressions of hotel are good, clean and modern entrance. Our room was lovely, we had two double beds which were very comfortable. Wake up call on request. Evening meal offered on arrival and served till 10 and bar snacks till 11 but we had room service as the boys wanted to go in the pool which they loved! Pool area clean and well managed. Jacuzzi and towels provided. Bar area was pleasant and my husband and I had a very nice glass of red wine whilst watching the boys in the pool. Very comfortable stay and would definitely go back. We have had problem after problem whilst we arrived in Marbella one being our case did not follow us on the plane and we did not get it until 4 days later and we are only here for a week! My eldest child said he would much rather be in the crowne plaza than in the villa we are in now - that says something eh! Well done crowne plaza, see you again next year :) 29. Juli 2014
Rated 3,0 out of 5,0 by Good room but creaky bed Our first experience of using a Gatwick hotel the night before a holiday. Strangely it was not easy to find although the web site directions seemed clear enough. We missed the correct roundabout, but found it when retracing steps. We were shocked to see a car park charge and relieved when we were not asked to pay it. The desk clerk was helpful and supportive, but the lift was small. The room was fine and so was the bathroom which together had all we wanted in the circumstances, but the bed creaked whenever one of us moved. The sheets, though, were lovely and soft. The early morning alarm worked well. We were annoyed when leaving quietly that the side door was locked; understandable, but the lad at the desk could have mentioned it as it's the obvious way to the car park. 28. Juli 2014
Rated 1,0 out of 5,0 by Too hot Booked a room as we had an early flight from Gatwick. Very pleasant reception staff advised my wife and I we had been upgraded to a club room. Very nice spacious room with a big bed. the problem was once in bed we found the room very hot and stuffy even with the air con. We opened the windows but had to close them again due to traffic noise. we discovered the problem was the thick mattress topper which radiated heat. We were a lot more comfortable when we took that off the bed. The end result was a poor nights sleep and therefore a complete waste of money. We would have been better off sleeping at home a getting a cab to the airport. 27. Juli 2014
Rated 4,0 out of 5,0 by Lovely Club Room While staying at the hotel to catch a very early flight the next day, I was happily surprised to find that my room was very comfortable and pleasant. the furnishings were very up-to-date. My favorite was the chair and ottoman which I moved to face the television. I got a glass of wine from the bar, retired to my room, and enjoyed a relaxing evening. I needed to leave the hotel at 4am and the staff had pre-arranged a car to pick me up to take me to Gatwick. I would definitely stay at this hotel if I needed to spend the night for Gatwick again. 22. Juli 2014
Rated 3,0 out of 5,0 by loud! Very Noisy room on ground floor overlooking air conditioning ducts, room sounded like airplane cabin. Bright Blue lights shining from roof outside into bedrooms. 21. Juli 2014
Rated 5,0 out of 5,0 by not just for airport use! I have used this hotel three times now whilst working in the area, great hotel and rooms, at a premier Inn price but so much nicer. Good gym and pool facilities a nice restaurant and a quick walk in to town if you wish to explore. 20. Juli 2014
Rated 5,0 out of 5,0 by great stay. couldnt fault this hotel. very comfy stay. Lovely breakfast good choice of food. 17. Juli 2014
Rated 5,0 out of 5,0 by Impressive I stayed here for two nights and was very impressed. I was upgraded to an executive room which was lovely: very spacious, a great desk, good lighting, lots of plugs (including one by the bed) and extremely quiet. My only issue is that the duvet seemed much too long for its duvet case meaning the bottom third was uncovered. Although I don't have hang ups about other people's feet, it is questionably hygienic The executive rooms are in their own section of the floor, behind a door which requires a keycard. It's a great idea as it minimises hall noise The gym is decent by hotel standards with about 15 pieces of resistance equipment, good cardio machines and dumbbells. It's open until 10 every day (including weekends). They have outside members although -- I have to say -- I don't think the gym is that good and I'm sure it would feel crowded with more than seven or eight people in there. The pool looked nice The staff were always friendly and the parking was commendably simple (it works on number plate recognition) Overall, a great experience. I would definitely stay there again 17. Juli 2014
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