Rated 3,7 out of 5 by 58
Rated 4,0 out of 5,0 by LBIJ Pool
I would recommend the Pool hours on the weekends be changed to later. I was awakened at 0530 hrs by Young adults having chicken fights and hooting and laughing and yelling.
6. Dezember 2013
Rated 3,0 out of 5,0 by RNDJE Hate the Bedding and did not receive the request I asked for in advance
After staying in this hotel in the past, I requested a room close to the elevator. I put this request in at least 2 weeks in advance, so it was not a last minute request. When I checked in the desk clerk assured me that the room was close to the elevators. I went to the room and after taking the elevator up the walking down a long hallway and walking down some stairs I finally arrived at my room. I called the desk & told them that I was not happy with the room. Besides being soo far away, the window faced a wall! It was an interior room that was very dark. After 2 calls to the desk I finally just went down to see what the delay was and was told they would change my room but they forgot I was waiting. the next room I was assigned to was even further than the first one!! But after wasting a full hour, I stayed there for the night . The next morning I went back to the desk again. This time I was given another room which was much better! Moving on the bed linen in the rooms is not comfortable. It is stiff and rough and like a waffle. It is heavy and not really warm!!
21. November 2013
Rated 4,0 out of 5,0 by Bill6449 Minor, but still irritating
MY wife and I, along with our daughter and her husband, spent 11/16-18 here. Staff at check-in could not have been more pleasant, courteous, and helpful. Kudos to them. Left Room Service breakfast order on our door for delivery during 8:45-9 time period. Phoned room service at 9:05 to cancel the order as we needed it by 9 latest. Received a rather robotic apology from young lady who answered the phone, giving me the impression that this wasn't the first apology for botched service she had given. At check-out desk clerk did not bother to ask how our stay was or if everything was satisfactory. These issues won't deter us from staying there again, but were disappointing nevertheless.
19. November 2013