Rated 4,2 out of 5 by 115
Rated 5,0 out of 5,0 by Palmtree123 Very friendly and helpful staff
My flight was diverted to Dublin so this was not a planned visit. Everyone (except for the lady bar manager) was really helpful in helping us enjoy surprise visit. I was very impressed how every employee made it a point to greet you with a smile wherever I was in the hotel. Matt the bartender make an awesome Irish coffee and took the time to write out a helpful list of things to do! I am a meeting planner and I will definitely consider this hotel when a client is looking for a great option in Ireland.
1. März 2014
Rated 4,0 out of 5,0 by Micolob Friendly Staff
Enjoyed my stay, mainly due to the excellent friendly staff.
The Club Room I stayed in was spacious and comfortable, although the air conditioning was erratic at best.
Breakfast, although included was poor.
Room service was good, although a bit over priced.
Location was excellent - just a few minutes from the airport and about 15 minutes in to the city centre.
23. Februar 2014
Rated 1,0 out of 5,0 by CutieMinnie Front desk experience soured my stay here.
I noticed within 15 minutes of checking in that the current rate for my room was 24 Euros less than what I was charged. I asked the front desk and was told that if I had cancelled my Best Flexible Rate a couple minutes before I checked in and made a new reservation, the lower rate would have been honored but since I just checked in it was too late and there was nothing they could do. Bad policy and attitude. Literally ruined my night I was so angry. Room was lovely but my experience was overshadowed by the bad experience with the staff.
16. Februar 2014