Rated 3,7 out of 5 by 43
Rated 3,0 out of 5,0 by EXAM The hotel was great, but...
I stayed at Crown Plaza recently because I was attending a weekend training in the area. The building was nice and clean and the front desk lady was very pleasant.
After I was exhausted from attending the training all day on the first day, I wanted to take a short nap to study till late for an important exam of the next day. Right after I fell asleep around 8:30PM, a party noise downstairs started beating my room. The staff was apologetic and immediately changed my room to the quieter floor when I complained -- that was quick and nice. They even delivered a new key to my room as I was already in PJs. But my sleep was totally disturbed. So, I changed my plan and studied till early morning and was supposed to sleep in till 8AM.
About 5:30AM, the kids in the next room started banging the adjacent door and woke me up. Sounded like they had 2 very young ones who were both crying, screaming and running around. It continued till I checked out.
Fortunately, God let me pass the exam, but I was sleepy all day. Again, this hotel was very nice. I just happened to have a bad experience with the guests' noises which is not really preventable by the hotel.
21. November 2013
Rated 5,0 out of 5,0 by Zee407 Pleasant staff and nice room.
Great place to stay. Close to major roads. Room was spacious. Breakfast was very good. Wish there was a small refrigerator in the room.
18. November 2013
Rated 4,0 out of 5,0 by JDnW comfortable and quick room setup inquiry
The room was very nicely setup. I had no problems sleeping. When I had issue with cable tv setup, housekeeping then additional support came quickly so I can watch the news. The response was quick. Room service was the usual response time but within time stated. Meal was very fulfilling.
I left early on the second day so I did not have time to enjoy breakfast.
I was there for a conference and he staff was very friendly.
I did not check out the additional amenities since I had no time.
15. November 2013