Rated 4,3 out of 5 by 116
Rated 5,0 out of 5,0 by phoofey Excellent desk clerk.
Tatyana greeted us with a smile and competent demeanor. She was effeciant, told us our room would be ready in a few hours and it was. She had our bags held for us as we toured Ft. Lauderdale.
I can see her promoted to Holel Management.
1. Dezember 2013
Rated 5,0 out of 5,0 by Kelly65109 Above and Beyond
We went to Ft Lauderdale to take a cruise. We stayed the night before we sailed and then planned to stay one night when we arrived back to Ft Lauderdale. My husband began feeling ill during our cruise-nothing related to cruising. When we returned from our cruise, my husband was so ill that we had to call an ambulance. The hotel staff were very responsive and acted with a sense of urgency. My husband's illness required him to be hospitalized for 5 days requiring me to stay in the hotel. The staff were very helpful and accommodating during our stay. They asked every day about my husband's condition. The hotel accommodations were very nice. I can't say how much we appreciated everyone's kindness during this unexpected turn of events. We got home safely and are trying to get back to normal. If we return to Ft Lauderdale, we will definitely stay at this hotel again. Thank you!
26. November 2013
Rated 5,0 out of 5,0 by TurnaroundJerry Excellent
The conference needed a good back drop to make it more successful. This property added that element and provided excellent service. The staff did not only provide the service to make the stay excellent, they talked and provided information about the hotel as well as the area we were staying.
When they did not have the info.. they made an attempt to find and provide the necessary info. I not only will recommend base on these facts but also the convenient of the location.
I enjoyed my learning experience and the comfortable surroundings
20. November 2013