Rated 4,2 out of 5 by 118
Rated 3,0 out of 5,0 by CruiseFan Good overnight stay Marred
We choose this hotel because it was close to the airport and cruise port as we were sailing out of Fort Lauderdale the next day.
The shuttle service was very efficient and on time I rang from the airport and in less than 5 minutes the shuttle arrived, check in was speedy and the staff were great.
We went up to the room and everything was how it should be.
Our rate included a FULL BREAKFAST and we were given a card to show to the server the following morning.
On arrival in the breakfast room we were shown to a table and I gave the server the card I had been given the night before. The server gave us Orange Juice and asked if we required coffee, we said we would have the Orange Juice and Coffee later on.
He then gave us the menu and stated that we could only have ONE item from the menu, we would have liked a Fruit Plate and a cooked breakfast, he said NO only one item.
We did get one item and then we asked for a slice of toast and the coffee, he then said we had to pay for toast and coffee. This we said would be OK, he then produced a bill for 3 dollars for the toast and 6 dollars for the coffee. We said that we had not been charged this amount for coffee in America. The total bill came to $11.94 I gave him cash plus tip.
On checking out I mentioned this to the receptionist that we had been charged and thought our rate included a FULL breakfast, he said he it did and did we give the server the card saying FULL breakfast, this we had done.
The receptionist said that we should not have been charged and he felt that the server had not rung up the amount.
11. Dezember 2013
Rated 4,0 out of 5,0 by Older20century Beds are very hard mattress
2 drawbacks....uncomfortable hard mattress & lack of
An inroom safe....plus is proximity to cruise port & an efficient hotel
Management....all star transfer service is very good to cruise port & airport....
11. Dezember 2013
Rated 5,0 out of 5,0 by phoofey Excellent desk clerk.
Tatyana greeted us with a smile and competent demeanor. She was effeciant, told us our room would be ready in a few hours and it was. She had our bags held for us as we toured Ft. Lauderdale.
I can see her promoted to Holel Management.
1. Dezember 2013