Rated 3,9 out of 5 by 144
Rated 4,0 out of 5,0 by Jodie J Outstanding Staff!
My employer booked this hotel for me while I attended training in February, 2014. It was under construction at the time, but the hotel placed me on a floor far enough away from the noise that I was never disturbed. There was actually only 1 day out of 6 that I ever encountered any noise at all.
There were always plenty of choices for breakfast each morning at the buffet. I ate dinner at the restaurant on two different occasions and the meals were extremely tasty both times.
The main reason I chose to leave feedback was to applaud the staff members. Check-in and check-out were a breeze thanks to the friendly service at the front desk. The waiters were very attentive when I ate in the restaurant. I especially appreciated the excellent care that was provided by the concierge members Miguel L. and Johnny D. They helped to keep a smile on my face during my entire stay. I really got the feeling that they enjoyed their jobs and it was reflected in the way they took care of their clients.
I would recommend staying at this hotel based on the service alone. The fact that the bed was so comfortable was just an added bonus!
2. März 2014
Rated 5,0 out of 5,0 by Pico G CROWNE PLAZA
Stafff were excellent, accomdating and professional
28. Februar 2014
Rated 3,0 out of 5,0 by raven429 room cleanliness
It seems like they haven't changed linens from previous. It was all wrinkle and smelly. The bath tub had a stain, and toilet was flushed. It seems like someone used the toilet, did not flushed completely.
The worst of all, they charge me hospitality fee when I tried to check in, which never mentioned when I made a reservation via internet. The hospitality fee wasn't much. However,it is matter of a principle. All charges need to be clearly state prior to complete the transaction.
26. Februar 2014