Crowne Plaza Guangzhou City Centre

Hotelrezeption: 86-20-83638888

Hotel - Fax: 86-20-83636666

Hotel - E-Mail: cpcitycentre@gz63.cn

Anreise: 14:00 Uhr | Abreise: 12:00 Uhr | Ortszeit: 7:30 PM


Zug
Guangzhou Railway Station

- Entfernung vom Hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Metro

Taojin Station (Line 5)

- Entfernung vom Hotel: 0.12 MI/ 0.2 KM Ost

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- Parkplätze vorhanden

- Kostenloses tageweises Selbstparken

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Hotel-Highlights

We offer 460 guest rooms & suites including 73 luxury club floor rooms & suites. 221 rooms are non-smoking. Our hotel owns 3 superb restaurants, & a lobby lounge. We have over 2,200 sq m event venues, facilities & services including Crystal Ballroom, Pearl Ballroom & 10 function rooms. Business Ctr., health club, heated outdoor swimming pool, concierge & tourist & ticketing centers are available.
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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Gesamterlebnis

4.3

Basierend auf 293 Berichten
88%
Das Haus empfehlen
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Beurteilungs-Schnappschuss

293testberichte

  • 5 Sterne
    169
  • 4 Sterne
    83
  • 3 Sterne
    20
  • 2 Sterne
    10
  • 1 Sterne
    11

一如既往的好

By

November 22, 2014

platinumelite

酒店整体氛围很好,房间和床温馨舒适;地处市中心,出行方便;前台及客房服务都很好,设施也不错!性价比高,值得推荐,会再次入住

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会员认知好,餐饮质量高,床铺舒服

By

November 21, 2014

platinumelite

酒店对会员识别高,保证会员待遇,鸡尾酒欢乐时光,早餐质量非常高,床垫舒服!酒店的整体服务贴心!能帮助客人解决很多问题!

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A Disappointed Stay Once More

By

November 20, 2014

platinumelite

A few examples as the below.
A. No night-bed make-up even after called the guest service in the afternoon.
B. The lounge manager was busy with printing, none lounge core business, and referred the guest check-out to the front desk in a cold way.
C. Very pool respond to compliances.

Posted byHotelStaff
November 25, 2014
Dear BeijingChina, Thank you for taking the time to offer your feedback. I am so sorry to find out that you were disappointed with the events that have occurred during your stay. My management team has been informed of all of your comments and is reviewing with the team to avoid this happening in the future for yourself and for future guests. I was informed that the staff did not complete your turn down service before you returned for the evening and the response took too long. My apologies for this unacceptable oversight. I am also sorry for your experience in the Club Lounge, due to a function group doing a large amount of printing and causing delays for the check out progress. This is not the impression of our hotel I would like to leave you with. I have been informed by our Assistant Director of Rooms that he has spoken with you on a few occasions now but you are not satisfied with the response. Please let me know how we can rectify this situation for you as we would like to ensure to keep you as a valued loyal member. Please feel free to contact myself directly for any assistance I may offer. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn
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令人愉悦的住宿经历

By

November 20, 2014

club

无论是前台接待还是门童,态度友善,服务周到
房间很好,除了不是大床房之外很满意。
健身中心人很多,电视相对较少,可以适当增加。健身房比较小,可以考虑扩建。

Posted byHotelStaff
November 21, 2014
感谢您的点评和喜爱,不断提升软硬件设备为客人营造舒适现代的住宿环境是我们一直追求的目标。此外,优越成熟的市中心地理位置让客人出行、消费、娱乐和购物旅游都非常方便,许多客人都喜欢选择入住这里。欢迎您再次光临!
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