Rated 4,4 out of 5 by 44
Rated 5,0 out of 5,0 by RoofGuyFromTexas Fantastic Staff !!
The entire staff here was VERY patient and efficient in handling our somewhat disorganized reservation for our very large group.
Two individuals in particular, Isabel and Jessica, went far "above and beyond" to help me in a difficult situation that occurred during my stay. Thankfully everything worked out, and they were instrumental in the successful outcome. They both also had an incredible command of the English language, especially since German is their first language.
Their cheerful and professional demeanor made working with them a very nice experience. These two attractive young ladies should be highly commended for their exemplary performance with me and all of my team mates during our stay!! Thank you for a wonderful experience !!!
30. November 2013
Rated 3,0 out of 5,0 by Mark989 Avoid Room 133 - its above the garage entrance
Overall the hotel is a good one - good location and great staff. But avoid room 133. It is directly above the garage entrance so there's a constant gate up / gate down whirring as cars come and go. That particular room needs turned into a big linen closet or storage room due to the noise. They gave it to us and guess what? A lost customer and a bad review to boot. Too many other hotels in town to try next time if that room is what they consider suitable for guests in a 4-star hotel at that price. I'm recommending it only because, if you look out for yourself better than I did, I'm sure many of the other rooms are probably OK.
22. November 2013
Rated 5,0 out of 5,0 by Delphinpfad A wonderful stay
It's rarely that i say a Hotel is excellent, but here it's realy so.
The Staff is very friendly and the service is great.
The rooms are very elegant and the bed is relaxing.
On the Floor you hear soft music and it's a pleasant smell.
They served a great buffet breakfast and let no wishes open and all tasted very good.
So we could relaxed the whole weekend, it was fabulous.
We wish all guests a nice stay at this hotel.
Only the weather was bad, two days raining.
2. November 2013