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Rated 4,0 out of 5 by 278 reviewers.
Rated 2,0 out of 5,0 by Family of Three Full size beds were not comfortable, mattresses did not support back and double beds too small for two adults. We paid for a third person in our room, but had to ask for extra towels and washclothes for a third person every day of our week-long stay. Dirty glasses were left on counter and not replaced on two days. Dirty towels were left hanging on rack in bathroom, so throw all towels and washclothes on floor to get picked up unless you like using someone else's bath towel. Their website states you are provided bathrobes, but there were none in our room and we had an Executive room. This would have been nice to go to & from pool. We were never informed of location and didn't find the hottub/spa. Front desk people were less than helpful. When I asked for ID and password for internet service they told me to look at my key cover rather than readily providing me this information although it is advertised as free to guests. We were not informed that this was on the key holder when registering. 30. September 2013
Rated 4,0 out of 5,0 by Great Service Its was a All Girls trip, celebrated my Daughter's 30th birthday. The Staff was Very Friendly and made us feel Welcome... Great/relaxing Pool Area.. 28. September 2013
Rated 3,0 out of 5,0 by Nice views...but strange Room setup I liked the room with the exception of the bathroom being inside by the beds. Also, housekeeping was poor. 26. September 2013
Rated 4,0 out of 5,0 by Conference Review We came there for a conference at a different hotel. The rooms were clean, but no Tissue paper in the tissue box for all three rooms we had. There's no shuttle to and from places. Shuttles are a plus for business conferences. In fact, I don't think I'll stay at another place that doesn't offer a shuttle. Taxi's were available but the cost was to much. That is why I said no to the question about staying there. The pool and the service by the pool was very good. Front desk was not friendly nor helpful when asked questions. The atmosphere and cleanliness were good. 26. September 2013
Rated 5,0 out of 5,0 by WEEKEND ESCAPE I read all the reviews and they all seemed positive so I chose this hotel. Great location, beautiful rooms and furnishings, near many places. Definately would stay again..would be a great hotel to stay a night before a cruise or a flight, convenient to cruise ports. Love watching the boats outside by the pool area...plus had a stop for the water taxi which we will take on another visit. Nice Tiki bar, beautiful pool, very tropical. 26. September 2013
Rated 5,0 out of 5,0 by Housekeeping Room was very nice and clean, however if you needed an extra towel, they never answered ur calls or responded to notes written in English or Spanish. Had to go out and buy extra towels for the four days we stayed. Than on the last night they left one extra towel. The pool staff was very professional and accommodating especially Scott. Extra tip for him. Restaurant very expensive and not diversified. Very little to choose from. 26. September 2013
Rated 5,0 out of 5,0 by Great value and spacious room We enjoyed our recent stay. Found the standard room to be much bigger. Every room includes a mini kitchen area with a mini fridge and microwave, which is necessary for us because we have a 'lil one. Other hotels don't offer the same. They charge for the fridge and don't install it until arrival. Pool was huge and beautiful. However, the carpets in the room and the halls can use some attention. 20. September 2013
Rated 5,0 out of 5,0 by Had all the amenities If you are going to Gulfstream Park you have to stay at the Crowne 20. September 2013
Rated 3,0 out of 5,0 by Unexpected expenses My family and I came down to stay for the weekend, and I made the reservation online. When we arrived the front desk informed us that the debit card we put on file would automatically be charge $50.00 a night for incidentally costs. I could not understand why if I had a card on file. I was not pleased with this at all and explained that I had work in a Holiday Inn for 3 years and had never heard of this. I also do not like that it takes up to 10 days to receive a refund for this $50 a night. This was an unexpected cost that no one told me about until we checked in and I was unprepared for. We also went in the restaurant for breakfast, and the waitress told us there was a buffet. She did not ask if we wanted to see a menu, or tell us the price of the buffet ($17.95). After a disappointing breakfast that was not tasteful, and a $68 bill later for 3 people, I was very dissatisfied!! I was not pleased to find out after the fact that they also had a menu we could choose from. We could have went somewhere else for a lot cheaper and a better breakfast. Especially when my brother, who was staying in another hotel, only paid $10.95 for his buffet which had more choices. 13. September 2013
Rated 5,0 out of 5,0 by Excellent Confort and Great Service Excellent Confort and Great Service.I come back again 11. September 2013
Rated 4,0 out of 5,0 by Labor Day Weekend As always my wife and Love this Hotel, we get so much rest. We only ask that you would please add "OWN", THE OPRAH WINFREY Network" to your TV Channel's please. I would have stayed another day, but we had to drive back to Daytona Beach just to watch The Have & The Have Not's which is on OWNetwork. The Hot Tub at the Hotel is marvelous! 8. September 2013
Rated 5,0 out of 5,0 by Very nice hotel Very nice room , staff was very helpful and friendly, 6. September 2013
Rated 5,0 out of 5,0 by Very pleasant stay Great location on A1A on the inter-coastal. Staff is very friendly and attentive. Hotel was clean and well maintained. Nice pillows on the bed and a nice sized mini fridge. Both the water taxi and trolley make stops right at the hotel so getting around is super easy. 6. September 2013
Rated 5,0 out of 5,0 by OMG !! This is my 5 th time stating here ...Love it !! I have rented here in the pass and I love the pool OMG the best! The hotel is always clean and smells really good , rooms are great and clean, the beach is just across the street 5 min walk . Easy checkin and checkout everybody is friendly and helpful . We are pool people and criwne plaza pool is by far the best pool in the area . Last year my brother rented too and the kids love the walk in area in the pool and my parents love the side sitting area insude the pool , we can be all day in the pool and relax . Never is the pool crazy or rude guest ,always nice and peaceful . If you wants to relax and enjoy a pool day rent here . We can't wait to go back . 5. September 2013
Rated 4,0 out of 5,0 by comfort and service Our family had the Reunion at your hotel, lt was warm and inviting in close proximity to where we needed to go the staff was very kind and helpful to us. The food was excellent. 31. August 2013
Rated 5,0 out of 5,0 by Nice Location Great hotel. Beautiful pool area and very spacious rooms. Staff is very accomodating. Definitely the place to stay in South Florida. 30. August 2013
Rated 3,0 out of 5,0 by Not as great of a place as expected Upon arrival for a 4 night stay and paying for 2 rooms, we were told the pool closes tonight at 8:00.....no problem, right? Well, it was a problem, since the pool was closed for the remainder of our trip. We were told it was posted on their website, well I made 2 different reservations and never saw it!!! Also, our bathroom had no cold (yup cold) water at times each day, making it impossible to shower or brush your teeth! The breakfast food was horrible and we ordered off the menu, so it hadn't been sitting in the buffet. We also had no hairdryer and a phone that didn't work. When trying to call the front desk on several occasions, we rec'd no answer. The wine we ordered was not available and room service was slow. I would never stay at this hotel again! 29. August 2013
Rated 5,0 out of 5,0 by Great staff and Location Overall I give this Hotel a top score. Service excellent. Pool refreshing and drinks and food from the Tiki bar was great. I reccommend this property to all. 28. August 2013
Rated 5,0 out of 5,0 by An excellent choice I was dismayed to read some of the reviews of this hotel. We had a wonderful stay here! The staff was great, the rooms are beautiful and well-maintained, and the location is top notch. Our porch had a gorgeous ocean view, and there were really NO cons to our visit (save for maybe a too-soft mattress...a personal preference). If you're thinking of a stay in the Miami area, you should definitely consider the Crowne Plaza. Thanks to the entire hotel for making our visit so nice! Daniel S 26. August 2013
Rated 5,0 out of 5,0 by Great Location, Great Service We stayed just one night but will definitely return - not only was the hotel great, but the service was really what was so remarkable. We arrived very late after a long travel day and were greeted by two very helpful gentlemen working the front desk. We received a corner room and it was lovely and modern and clean. Having Starbucks in the morning was a bonus. We are sad we didn't get time at the pool as it looked really nice. 25. August 2013
Rated 5,0 out of 5,0 by Strongly recommended Family from Germany with tweens spent a week in July. We had a room on the 8th floor, very nice room with sufficient space and spectacular view on the waterway. Pool area perfect for kids and adults, It is great. Nice Tiki Bar and friendly staff. Beach can be reached across the street, less then a 3 minutes walk. Beach not so bad as sometimes explained in other comments. WalMart on the other side of the canal, 10 minutes walk. However, car is a must. Con: breakfast is good but overprized. To summarize, Crowne Plaze can strongly be recommended. 24. August 2013
Rated 5,0 out of 5,0 by Comfortable bed and great service. Spacious, neat and clean room with comfortable beds, good hotel service. This large hotel lie fairly close to Fort Lauderdale and Miami, however, when our next Florida holiday we will choose a hotel which is more in the neighborhood of the cosy, bustling Miami Beach. This hotel is located on the Hallanda Beach and near Hollywood Beach; compare the beaches of Bloemendaal, Zandvoort and Scheveningen, the beach and the ocean is beautiful but there's not much to do. Miami Beach with its Ocean Drive is cozier. What is overly expensive is that one about 18 $ paid for parking at the hotel, while there is room enough in Florida!?, but anyway it seems to be quite normal here. The breakfast is very good but somewhat limited.. an average Dutchman has enough for a cup of coffee right? And then is about 18 $ without tax and tip is on the high side, if you can book a breakfast about on a proper level. 24. August 2013
Rated 4,0 out of 5,0 by Very nice hotel, great view, next to the beach We stayed 6 nights in July with 2 adults en 2 kids. Nice pool opened the all time, great view , breakfast buffet ,, We stayed on the 10 th floor . 23. August 2013
Rated 5,0 out of 5,0 by This Hotel This Hotel is very pleasant, and we enjoyed the stay. Room was quite large and comfortable, filled with all sorts of amenities. We stayed in the king executive suite, and were particularly impressed with the Stainless steel small sized refrigerator with the temperature controls. Additionally, room service was above adequate, along with the great food (Elements Bistro). Views of the Bay and Ocean are excellent. I highly recommend this stay to anyone looking to vacate here for a short (or long period) with close proximity to Tourist/Beach locations (I.e, Sunny Isles, Hollywood, Ft Lauderdale, Hallandale and Miami) Downside: may be a bit more expensive than similar hotels in the area, although overall experience and accommodations even out the slightly higher premium. All inclusive pricing may be easier for folks (I.e valet parking etc) Five star review here! 23. August 2013
Rated 5,0 out of 5,0 by Front Desk Checkin Upon arriving early room was not as expected and overlooking highway exit ramp. Being a special occasion I asked front desk clerk (Elizabeth) if she could make a room change for me. She came through with flying colors and made my weekend. Congrats to your staff and you should be proud to have an employee like her working for your company, 20. August 2013
Rated 5,0 out of 5,0 by Great Customer Service My wife and I, haven't had vacation in over six years. We stayed at The Crowne Plaza for 4 nights and the staff made our stay great. I want to a give a special Thank you to Isabel, she really went all out to make our stay great!!! She went over and beyond of having execellent customer service.!!The room service, houskeeping, front desk, conceige and the resturant staff was outstanding as well. Thank you Isabel and the entire on Crown Plaza staff for making our stay so comfortable!!! 19. August 2013
Rated 2,0 out of 5,0 by Poor Service and inconvenient stay Poor value and inconveniently located. Restaurant was sub-par. Wait staff could not answer simple questions about menu. Self-parking lot flooded afer rain. No easy access to hotel from the parking lot. Outliets on bedside lamps did not work. Too few electrical outlets close to bed. 19. August 2013
Rated 3,0 out of 5,0 by Confusing information We booked this hotel well in advance before xmas 2012, Only when I recieved my comformation was I told the pool Would be closed and because of the way I had booked there would be no refund if I cancelled. But on our arrival the receptionist was very arguementitive and insisted we could have cancelled. She obviousley isnt up to date with all of the booking policies for different countrys. She also insisted it was on the website .. Which may be right now but the info was deff not there back in 2012 when we booked. The discription of the beach location is incorrect . The hotel is Not directlly across from the beach as the impression is given, you have to cross a busy main road and work your way through other hotels to get to it. Also there is lots of building work to these hotels so there is nouse from the drills and tools. This hotel is not in the main resort of Hollywood but on the very edge .. More like Hollandale .. A bus is needed to get to the main area and beach of Hollywood which is much nicer . 19. August 2013
Rated 3,0 out of 5,0 by Under construction ? Pool was closed and it was not mentioned on the reservation . Is that fair ? 18. August 2013
Rated 3,0 out of 5,0 by Average experience Hotel was beautiful! Our room was very clean and big. Pool was nice except the stone was very slippery with or without shoes, I was so worried a child was going to get hurt, I myself slipped a few times just walking to and from. The tiki bar food was horrible, and so over priced. This hotel was nice but not close enough to a boardwalk, Hollywood area is a much better place to stay. Hotel was over priced also. 16. August 2013
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