Rated 4,5 out of 5 by 160
Rated 5,0 out of 5,0 by vickuoinsh everything is good
Actually, this hotel's location is not bad (25 min from downtown by subway) and take subway in HK is very easy
4.8 point to this hotel, just beacuse room service cut my phone directly after our discussion.
28. Juli 2013
Rated 5,0 out of 5,0 by TL1NZ Good comfortable place with very attentive staff
This is my 2 stay in this property in 2013. The staff attentiveness is beyond doubt. They always address you as a Priority Club member and take necessary steps to ensure you are valued. The property is a bit away from the action but I have chosen it for the good location away but yet within reach by MTR to any parts of HK. THe train station is located underneath the shopping complex which is attached to the hotel.
Within the confiens of the shopping complexes you have enough eateries, shops to ensure you have a busy time at Tseung-Kwan-O.
I will loe to come back to this hotel again
25. Juli 2013
Rated 4,0 out of 5,0 by Jay2519 Best CP in HKG...31/F Sky Lounge and 47/F Club Lounge great views...
I arrived at the airport and was surprised that HoteLink didn't provide service to the hotel...Kind of disappointing but hopefully IHG will come up with a solution...Maybe a shared ride minibus service together with the HI Express in the neighbouring tower might be an idea...
As I arrived at the hotel I was treated very well...I was given a Club Floor Corner Room on the 45/F...Really fantastic views...Even my girlfriend with a fear of heights thought the view was fantastic,,,
The welcome gift of fruit and wine was a nice touch and the room was small but organized quite well...
I went back to the airport to pick my girlfriend up on the day after I checked in,,,There is a CityFlyer route E22a that goes from the airport to Tseung Kwan O Station...Recommended only for those with light luggage...
My only minor complaint about the hotel itself is the Club Floor Corner...Away from the view in a small area with magazines...Recommend that you be seated in the restaurant rather than the Club Corner...
What made a huge impression on me was the staff providing me with a complimentary call to my bank after a merchant in the Popcorn Mall had wiped out the PIN on my credit card...This was because you can no longer make collect calls from the phone in your room...
Breakfast on the 2/F was good but it might be an idea to offer a Club Floor Only Breakfast on the 47/F...
Sky Lounge on 31/F was great...good comfy chairs...
All in all great experience...
21. Juli 2013
Rated 4,0 out of 5,0 by RRUF Convenient but limited facilities
This new hotel has small pool and fitness center. It has one big sauna room in the changing room which only provide 2 hair dryer and a water dispenser.
The lobby that open for hotel guest is actually under the spiral ladder and farther from the front office, because of this, most of guests sit on the coffee shop area that in my opinion should be the lobby.
The room is quite well equipt and has good layout, unfortunately the carpet was not thoroughly vacuumed so some biscuit still there since our first night until check out. Also the closet smell bad and the smell cannot be removed even after i clean it with much water by my selff.
The location is far from airport and city center but fortunately it literally above a very good mall named popcorn that has mtr and bus station inside. This mall connect to at least 3 other malls with so many food stalls and various shops to choose.
No free wifi in the room except for ihg gold member up. Only in lobby and pool we could have wifi.
Most staff was very friendly and helpfull but some was not able to smile.
20. Juli 2013
Rated 5,0 out of 5,0 by Moise 47/F, Amazing!
47/F...A place where i overlook every time during my visit...But, it's also a place which you must visit to!!
Great Club Lounge, Great Cielo, a great place for a drink and chitchat!
Thank to Ms, Hazel and Ms, Elly!
20. Juli 2013
Rated 4,0 out of 5,0 by Dude8756568 Excellent over all...
It's a fantastic Hotel with top end facillities, large rooms, just outside the MTR station. Only bad note was the rotten apple that was waiting for me at the room.
20. Juli 2013
Rated 5,0 out of 5,0 by SJ1922 Good Value Hotel in HK
Stay for 3 nights, very good hotel, easy access to metro but still a little far from KowLoon downtown
19. Juli 2013
Rated 5,0 out of 5,0 by professorX Great Experience!
Everything was perfect. The Metro ride into town is very easy to take and it is worth it when compared to the better hotel rates and great experience!
18. Juli 2013
Rated 4,0 out of 5,0 by BackPackEd Got more than I have paid for.
This is an excellent hotel which service and room are actually way above my expectation.
The district is not a very clean area but if you stay inside the hotel, you still feel like you are in a palace of your own; especially for the price I have paid for. I have been in 7 HK hotels for the last 5 weeks with this same price range, this is the best I can get.
The second thing I like most is the transportation (MTR), you almost walked into the MTR station connecting to the hotel at the moment you are at the lobby. However, after midnight, there is no public transportation except taxi which can be expensive.
I really love this hotel after I became a member of IHG, the free drink at the roof top is just another excellent experience.
I just love this hotel and I have no doubt recommending anyone.
11. Juli 2013
Rated 5,0 out of 5,0 by JB02 Excellent Stay once Again
This has been my 3rd stay at the CP Kowloon East and it was excellent. My room was clean and had all the amenities I needed for a successful business trip. I appreciate the bottle of wine, complimentary wi-fi and breakfast as a recognition of my Platinum Level. I used the fitnesss center which I continue to rate as the best fitness center of any Crowne Plaza I have stayed in world-wide. The staff at breakfast was cordial, attentive and rememered my room number and coffee preference on the second morning of my stay - Great Touch. I used your business center facilities and had great interaction with the attendant on the morning of July 5th. One morning while in the lobby I asked a young lady (Kitty - I believe was her name) for some advice on where to purchase a product and she provided me with great directions and service - even though she was employeed in a different department and just happened to be walking by.
All in all, a great stay and I look forward to my next visit.
11. Juli 2013
Rated 5,0 out of 5,0 by Moise Nothing more can say........................
Greeting card and bouquet from CPTKO Front Office and Club Lounge Team. My wife was surprise and impressive for what they had prepared after she got injury at Hotel Indigo Hong Kong for her previous stay.
7. Juli 2013
Rated 5,0 out of 5,0 by chieh A great city resort!!!
I stayed at Crowne Plaza HONG KONG KOWLOON EAST for two nights and this short visit definitely reenergize me for more challenge ahead.
1, the friendly and well-train staffs made my stay quite enjoyable and memorable that I am desperate to return.
2, the top floor Italian restaurant is a must visit destination for great dinner and breathtaking view.
3, swimming pool and work out fitness is my habit to burn out that extra fat from the delicious food.
4, By the way, I like to do some shopping on my holiday and POPCORN is the place you won’t miss if you take MTR.
And there are much more to point out but I feel that it's best that you discover for your self!
1. Juli 2013
Rated 4,0 out of 5,0 by Wendywangsh excellent serive and nice room
everything is good, especially the front desk was very helful and well trained.
also very easy access to public transportation such as buses and metro station.
would be better if you can improve your bath and shampoo products, they are really cheap.
and my room has no cup or glasses for tea and coffee, had to call to have some one bring up...wired
29. Juni 2013
Rated 5,0 out of 5,0 by hany311 amost very good,
Is easy because it is in front of the MTR station. and in front of a shopping mall. good.
Room condition is, the best. clean and comfortable.
Quiet and clean atmosphere.
Most of the staff and room maid was a lot of kindness.
room upgrade, thank you very much, too.
when was check in, male staff was very polite and courteous and kind.
I forgot his name, sorry.
However, from the June 23 night until the next day morning, answer the phone front desk female was Terrible.
the worst and impolite front desk female employees. It was Terrible.
Cut off customer's say,
and she was irritation to me.
I can not give five stars to your hotel because the female employees.
29. Juni 2013
Rated 4,0 out of 5,0 by Choy Short and Enjoyable Stay.
Good and above average. Very professional handling of Gold Card Member and a high praise for your reception stall.
27. Juni 2013
Rated 5,0 out of 5,0 by Roropuff All around excellent hotel
The Crowne Plaza in TKO is one of the best hotels I have ever stayed at. During our 3-week trip throughout in Asia we probably stayed at 5 different hotels and the CP was hands down the best. Great and friendly customer service, and so affordable! When we checked in we asked if they can give us an upgrade as we were staying over a week, and yes! We got a room on the 20th floor with great views, the most comfortable king bed and an amazing rain shower. The hotel is new so everything is well maintained. True it is a little bit outside of the city but it's right atop the MTR stop so half an hour and you are in Central and TST. I actually enjoyed the relative peace and quiet.
Overall we were extremely pleased with our stay. Thank you so much.
24. Juni 2013
Rated 4,0 out of 5,0 by Moise Oddly Club Lounge setting...
It's my first time visited to the Club Lounge...It's quite oddly for the Lounge area. Small and no reception counter set up. There's staff appear sudden in front of you and ask for Check-In or Any assistant.
I think it is also a way to improve. by the way Concierge is the most perfect department that i love.
Also Ms Joann, Mr Kim and also Ms Carol!!!
21. Juni 2013
Rated 5,0 out of 5,0 by Croshere 坏境熟悉
12. Juni 2013
Rated 5,0 out of 5,0 by Frumellone Great Hotel
Hotel is great. Easily accessible by MTR. Rooms are comfortable and well equipped. Staff is excellent. This hotel is strongly recommended for both business and leasure.
12. Juni 2013
Rated 5,0 out of 5,0 by nikey Hotel
we had a great stay and enjoyed all the amenities.
Food,service and room all beyond our expectations.Every body was helpful and we had a good time.
7. Juni 2013
Rated 5,0 out of 5,0 spacious and well-present details
Room is fairly spacious in HK, giving sense of luxury. All the materials selected for the room are fine and nice, hotel is generous to be careful enough for guest's basic needs. Overall great experience with the conditions in the hotel room. Breakfast is fairly good and staff shows professional style, fresh food and standard variety as Crown Plaza.
4. Juni 2013
Rated 5,0 out of 5,0 by BerlinMike An unbelievable experience!
I have been staying in that hotel in May 2013, after I made my reservation through the website of this hotel. The purpose was to find a nice, spacious and comfortable hotel for our vacation in Hong Kong.
To my surprise, it was not necessary to make a prepayment to secure the room reservation. When checking in, the staff was very helpful, quick and friendly, speaking an excellent English.
Our room (809 on the 8th floor) was very large, clean and spacious, compared to the other hotels that I know here in Hong Kong. The design, fitting out, interior: all has been arranged with care and taste. The hotel seems to be very new, I heard operation starts in 2012. I've found a newspaper every morning on my door, in a special rack .. very nice detail. And even I left my room very late after noon time, the staff did never try to get in or get me out of the room. I felt that they always stayed nearby, waiting to serve the guests .. very professional. When I hung the "Please Make Up My Room" card on my door knob, the room was cleaned up a few minutes later .. nice. In Addition, you will get fresh water bottles every day, and they will fill up the other stuff used in the bathroom.
What I saw upon arrival, the mini bar was locked. But when asking the staff, they immediately opened it, took out everything on my request so I could left my things in there.
The same for the safety deposit box, which is between the two beds: one time it happened our daughter locked it accidentally, but immediately after we made a phone call, a hotel Manager showed up and unlocked the box, after having asked me what I expect to find in the box once he opened it .. very professional.
We often used the outdoor pool on the 5th floor (yes yes, we also tried out the beach at the near Clearwater Bay), which was nice as you have a nice view at the surrounding district (and a few mountains if you like), especially at night before 9 pm you may enjoy a few rounds of swimming in the nice 25m long pool. The staff is always keeping an eye on us. That was very kind and helpful as we had a 4 y/o child, which was playing in the flat water area .. (Pool consists of 25m long / 10m wide / 1.2m deep swimming area, Jacuzzi and flat (0,1m deep) relax area.
Even offered for Priority Club Members, we have received a free coupon but unfortunately no occasion to enjoy it. Thus, I cannot say anything about the restaurants and bars here.
The only thing in this regard was the breakfast we've ordered to our room: nicely decorated, hot, fresh and yummy: thank you!
But one more thing: some people say that the hotel location is not in the very city center, but within half an hour and an Octopus card you can get to any place in Central of Kowloon district. The Hotel lies right above the "Tsuen Kwan O" MTR station and also close to 3 shopping centers with nice clean shops and restaurant. I would like to write a lot more in this review, but my advise is: please better try that nice hotel by yourself, you will like it, I'm sure!
3. Juni 2013
Rated 5,0 out of 5,0 by bigmolars Excellent hotel: top of the line rooms
We decided to stay at Crowne Plaza HK Kowloon East and we are so happy with this choice. We stayed in a corner room and it was very spacious with comfortable bed and plenty of storage/closet space. Everything in the room was top of the line. The rooms are new and clean, bathroom spacious and equipped with rain shower and a tv next to the bathtub. The location of the hotel is perfect - it is right on top of the MTR station, it took us less than 3 minutes to get from the room to the subway. It is all inside too so you don't have to worry about rain and/or heat. This is a great addition to the HK hotel scene.
28. Mai 2013
Rated 4,0 out of 5,0 by Charm Great room but TV can be better
I am a Platimum member and was treated very well, as usual at this new Crowne Plaza in HK. Thought distance is far but with the MTR, is very convenience.
Room is very comfortable and Staff is great.
Only comment: the TV in the living room, perhaps having problem with internet connectivity, is alway having the sound NOT in sync with the picture. No such problem with the TV in the bathroom.
Just a comment.
18. Mai 2013
Rated 5,0 out of 5,0 Best bang for the bucks
Crowne Plaza in Tseung Kwan O (TKO) is really the best place to stay in Hong Kong. I have a Platinum status with IHG program and I have stayed at this hotel three times in the past two months. The hotel really stands out from its competitors for its price.
The hotel is bit off the city center, but because the hotel is sitting right on-top of the subway station, you are completely sheltered from the heat and rain (try that in Summer time, you would be so glad). Traveling to Causeway Bay, Wan Chai, Central isn't bad; 25 mins of air conditioned subway will get your there without a drop of sweat.
The staffs are best assets of this hotel are the staff. From the moment I stepped into this hotel, I feel the warm and welcomed atmosphere. They definitely recognized their high elite members by their names. On multiple occasions I walked past the front desk; they greeted me by my name. The loyalty manager, Carol, was exceptional, she communicates with me prior to my arrival and per-arranged all the arrival requests to ensure my check-in process was seamless. On my departure, she personally greeted me and invited me to contact her for any future stay arrangements. I do not remember when the last time I have received such professionalism from one hotel was.
I stayed in room 4507, a corner room on the top floor of the hotel and the view was astonishing. I had a corner room, it seems to be a bit larger than a regular room and the quality of the room was top of the line; furniture was solidly made, bathroom size was functional and covered by marble stones. I love the rain-shower shower head; nothing beats the water coming down like heavy rain after a long day of running around. The bed was heavenly, makes you not wanting to wake up at all!
However, the only part that got me a bit confused was the "lounge". The so-called lounge is not really a lounge but a small area with a couch. Club level guests are welcomed to use the restaurant adjacent as a lounge, but it definitely was missing the part where members can walk in out to grab a drink or a snack. Also, I do not recall there's a business center for guest to use their computers or print things out. On the plus side, at night members are welcomed to relax at the open-air bar with their friends, or just simply enjoy the view.
Dispute the awkwardness of the lounge, this hotel is perfect. Where can you find a 5 star hotel for a 3 star price in Hong Kong? I enjoy staying at a place where I can avoid most of the tourist crowd, well, almost.
18. Mai 2013
Rated 5,0 out of 5,0 by Akmdr A gem of a property in Kowloon East
Outstanding in every respect! Short indoor walk (great in the rain) to the Tseung Kwan O MTR station, fantastic Sky Terrace open air 31st floor, outstanding staff in every department of the hotel ... one of my best Crowne Plaza experiences worldwide to date!
18. Mai 2013
Rated 5,0 out of 5,0 by JUNG 非常满意
13. Mai 2013
Rated 4,0 out of 5,0 by Moise So far standard is still fair!
Overall is still maintain upper standard but cleanliness of the room also keep on regress...
10. Mai 2013
Rated 5,0 out of 5,0 by Moise Home sweet home!
I already forget how many times for my visit to this amazing Hotel.
We were very happy with your treatment at your facilities during the stay of our team of (Crowne Plaza TKO) IHG.
We could see from day one that the hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Thank you especially for being aware of our requirements.
Thanks again to the team that made our stay a good time, comforting and secure. We are sure that when we return to your city, we will go back to your hotel. Success in his future endeavors.
1. Mai 2013
Rated 5,0 out of 5,0 by JohnS4879 Excellent hotel.
Great hotel located close to the MTR making travel easy and quick. Huge rooms and terrific staff, notably Cindy at the restaurant (recommended the bufffet & wine package) who looked after us. Will be back for another stay. Thank You.
27. April 2013