Rated 4,7 out of 5 by 22
Rated 5,0 out of 5,0 by Gleb Great hotel in Huizhou
My visit with my 3 daughters and wife's parents was great. I have been upgraded to Suite room. Special thanks to Jerome for all arrangements during our stay and to Teresa for Club Lounge service. Fitness center is very good, I like all things there: indoor pool, outdoor hot bath, table tennis, equipment. The only minor thing there is sauna room. It is always off. If you want to use it come 2 hours before you need it and switch it on by yourself. Breakfast is great - I like coffee and pastry. Hotel can improve egg station. Too many people waiting there, 1 frying pan is not enough. Hotel can arrange very good cars to visit many places in city, for me this option was better then waiting for 2 taxis. I strongly recommend this hotel.
18. Dezember 2013
Rated 4,0 out of 5,0 by DS137 Good value of money
I have good time with my wife there. Staff are helpful. However, location is too remote and shuttle bus not very frequent.
28. November 2013
Rated 5,0 out of 5,0 by amituofo 10 out of 10
the best hotel for overall rating based on my feelings.
27. November 2013
Rated 4,0 out of 5,0 by BensonY 服务细节还有待提高
23. November 2013
Rated 5,0 out of 5,0 by CCMM 珠三角最漂亮最舒适的皇冠。
5. November 2013
Rated 4,0 out of 5,0 by mick168 Room service
Telephone operator '0' dial and room service personnel are not cooperative enough to arrange and provide invoice receipt for the bill. It took too much persuasion and negotiation to get the job done.
Area of improvement
More training needed. Such employees like to argue their own points instead of listening to customers. This is NOT their home. They are working in a 5 star hotel and need to observe the hotel policy and culture.
27. Oktober 2013
Rated 5,0 out of 5,0 by Chungkee Great Tennis Court and a Beautiful Garden/Out-door Swimming Pool
The free use of the tennis court for club room guests was the main reason for me to stay in Crowne Plaza Huizhou. The court was lovely and the surrounding/garden which consisted of an out-door swimming pool was gorgeous. My son and I used the court on both days but we did not use the out-door swimming pool as it was a bit cool during that time of the year. Instead, I used the indoor heated pool on both days. The indoor pool itself was ok though it was a bit small. The furniture and fixtures inside the changing room needed improvement especially the door hinges (some were broken). More importantly, I would recommend the hotel to replace some of the plastic slippers as they looked a bit too old and dirty. The cleaning staff should also pay frequent visits to the changing room to ensure that all area was clean and dry. The Club provided a good selection of snack choices but cooking skills needed to be improved. Drinks were perfect and the evening cocktail hours up to 8 pm was an excellent arrangement. Staff performance was great except one front desk manager. When I checked-in, I requested the front desk staff to see if there was any chance for a free up-grade to an even better room (from other guests' reviews I noticed that the hotel did sometimes give free room up-grade to their guests, and it was quite common). As the staff was not able to make a decision, he turned his face to his manager #next to him# who was checking in another guest #in fact, the guest was my son - my son stayed in a separate room himself). The response was `no' with a long, cool face that made me feel a little embarrassed. Anyhow, this was a very minor instance and overall speaking the hotel was superly great and I will definitley return to stay again.
18. Oktober 2013
Rated 5,0 out of 5,0 by zyd252 一流的泳池
8. Oktober 2013