Rated 3,9 out of 5 by 41
Rated 4,0 out of 5,0 by Boom77 Good hotel, Good room, but quality of bed needs improvement
Stayed in a superior room. The room is a good size, but the quality of the bed needs to improve. The mattress and the quilt quality are not up to the mark at all.
Small note on the Internet in rooms - the connection is not stable.
On the whole, it's a good business hotel, service is good. I have stayed here multiple times.
Special hello to the restaurant staff- I must say that the restaurant staff are very polite and good!
25. November 2013
Rated 5,0 out of 5,0 by 13WF Great service at front desk
Very impressed with checkin service at 7:30am upon arrival.
Staff tried their best and assigned two rooms to me and my colleague so much earlier than the regular check in time of 12 noon.
Also gave special permission for late check out.
Very much appreciate of such an excellent hospitality
22. November 2013
Rated 5,0 out of 5,0 by asq5656 Excellent hotel
Very good hotel,good staff
I like it,very honest staff,polite ,good service
17. November 2013
Rated 4,0 out of 5,0 by Whitebear62 Out of the way
Don't let my title put you off. It should not. The hotel is off the beaten track in a commercial area of the city but two minutes taxi or ten minute walk from all the main attractions.
The staff could not do enough to help. I have to say they went above and beyond the call of duty to help.
I would stay again. One common problem is the lack of footpaths if you want to walk anywhere that's a turkey problem and not a Crowne plaza one. The only issue I had was the noise on a few nights. The street outside sleeps for only a few hours.
Generous breakfasts and a great team. I had to enlist some translation assistance from the guest services team who did an amazing job.
15. November 2013
Rated 4,0 out of 5,0 by Fabrimail Good hotel, but...
The hotel is nice, the breakfast is good.
As pointed out by other guests, the location is the weak point of this hotel: the area in the future will probably change, but so far it is not a nice one.
Being a IHG Rewards Gold member I was upgraded to a spacious deluxe room with a fast wi-fi internet connection, which was very useful during my stay.
The restaurant personnel is courteous and attentive, on the other hand the people at the reception were not aligned with the standing of the hotel: when checking out they forgot to add to the bill 4 Turkish Lira (more or less 1.5 EUR) for a bottle of water of the minibar (although I filled in the form with 2 bottles, they charged only 1) and requested a further payment by cash or credit card.
Of course the problem is not the amount, but the gesture, especially because my IHG Rewards status was recognized with bottles of water free of charge in almost all the IHG hotels where I have been staying in the last 3 years.
12. November 2013
Rated 4,0 out of 5,0 by Whitebear62 great place to stay
Great hotel with excellent staff. The location could be better but its a two minute cab ride from the main tourist areas.
I would stay here again the staff made the stay.
Good selection for breakfast.
Only one issue was the noise in the street outside but you are in the middle of a busy city so you have to expect this.
11. November 2013
Rated 4,0 out of 5,0 by Schiffbauer Thanks for your staff
The staffs in this hotel are very kindly and friendly for me.
I had a good experience.
Mr. Fatih, Mr.Yekup and Ms. Sibel, Thanks again!
27. Oktober 2013
Rated 4,0 out of 5,0 by BnJeddah Great Staff, Great Sleep
From check in the staff were excellent in all areas of the Hotel, the location of Hotel may not look great, but the Hotel is excellent inside,the food and service good, the bed is excellent for a nights rest. Would stay there again.
22. Oktober 2013