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Rated 4,2 out of 5 by 149 reviewers.
Rated 5,0 out of 5,0 Friendly Lovely, clean and comfortable room with everything you need. Lovely evening meal and a fantastic breakfast. Friendly and helpful staff. Would recommend to anyone. 21. November 2013
Rated 4,0 out of 5,0 by Another great stay Stayed here again last weekend. Recognised as Platinum and given upgraded room, thank you. Mattress seemed slightly firmer than last time and as I was on the Gyratory side I was disturbed by sirens a couple of times. Ask for the back of hotel if a light sleeper. Overall very good and will be returning next weekend, 21. November 2013
Rated 1,0 out of 5,0 by Sleep disturbed each morning room was situated at the back of the hotel. Day 1 I was disturbed by a delivery before 6am and Day 2 I was disturbed by the refuse collection again before 6am. If the time of this cant be changed then invest some money and sound proof the windows. Also, no club room access for elite members - extemly poor. 27. Oktober 2013
Rated 4,0 out of 5,0 by nice hotel I have stayed at Crowne Plaza Ealing several times during last four years and I can recommend this hote.I like this hotel even wheniit is 20 minutes by train from Central London.. Comfortable rooms, very near to underground and first of all -much beter than in other hotels fitness club. The check-in fast end efficient,staff friendly. The only downside was breakfast-not big choice and everything very average,generally not a good value. 18. Oktober 2013
Rated 5,0 out of 5,0 by 4th time this year, as good as usual nice room, nice staff been here 4th time this year, enjoyed them all will definitely come back again 18. Oktober 2013
Rated 4,0 out of 5,0 by Crown plaza Ealing Staff were friendly, easy check in, no queues, room was comfortable, Just a very nice hotel but finding it was horrendous there really needs to be more signs off the roundabout and Before the turning for the hotel. It was a bit too far out for us so won't be staying at this hotel again But definitely any crown plaza hotel 17. Oktober 2013
Rated 4,0 out of 5,0 by Over night stay This was a very nice Hotel. Was very clean, very comfortable bed and even though there was a very busy gyratory outside, we could not here any traffic noise as our window looked out onto this. I loved that it had a little fridge and even supplied two little bottles of water in there. Nice little touches in the bathroom aswell. The only down side was, i booked our smoking double room on-line three weeks in advance and upon arrival was told that all the smoking rooms were gone! I was offered a club room, but would have had to pay a further £30 pounds. I feel that this was very misleading to have had a smoking room booked and then be told on arrival i hadn't. Also, paying £12.50 for each car a day was very exspensive. Myself and my partner had two cars, so had to pay £25 for the nights parking! Apart from that, a very nice Hotel and would recomend. 17. Oktober 2013
Rated 1,0 out of 5,0 This Hotel should not be a Grown Plaza Hotel Far below what one expects from a Crown Plaza hotel. Staff not very helpful except those in the bistro. Very shocking that this hotel still still believe in charging for use of the internet in year 2013 and a Crown Plaza for that matter??? 3. Oktober 2013
Rated 4,0 out of 5,0 by Good Hotel Well decorated and helpful staff. Could do with more parking spaces but staff were helpful making space. 23. September 2013
Rated 3,0 out of 5,0 by Too expensive and the reception did not answer The price paid was for a great hotel and it was barely acceptable. I wanted to ask about the internet at night, and called the reception and there was no answer. The room was ok. 22. September 2013
Rated 4,0 out of 5,0 by Enjoyable stay Very nice hotel, ideal location for Hanger Lane Tube and on the bus route to/from Wembley. Found the Hotel to be very quiet didn't even hear people closing doors or walking about above you. The bed was so comfortable with a lovely cosy quilt. The only thing I would say is we were in a double room but there was only one dressing gown and were only given one complimentary chocolate. The breakfast isn't great with little choice of hot food, the black pudding was cut so thin it feel apart when you lifted it and the scrambled egg was very wet. A lot of items had run out and not replenished, you had to ask staff for things to be filled up. Fried, poached or boiled eggs were available on request but omelettes had an additional charge. At £17.50 per person we felt that was a bit expensive for the standard. On our second morning we had to ask a second time for tea and toast and then there was then a mix up and we were brought coffee and the wrong toast. We ordered boiled eggs but then had to ask for spoons to eat them with. A waiter then tried to give us fried eggs which we hadn't ordered. The staff don't seem to know what is going on in the dining room in the morning although they are all pleasant enough but I hate having to ask for things constantly. Overall I enjoyed my two night stay but a few things did let it down. 18. September 2013
Rated 4,0 out of 5,0 by Reception service excellent but maid service vey lacking and great location but pricy Stayed for long w/e in Sept. Room very nice but not serviced when we returned to hotel at 4 pm Guys on front desk very helpfukll and willing with advisce on travel ect.k 12. September 2013
Rated 4,0 out of 5,0 by Very nice room, comfortable bed and very nice people service. We can recommend Crowne Plaza in Ealing for very nice people service, clean a very good featured room, quick and kind desk service and good club lounge. Building is near the Underground and in spite of high traffic next to the mail door the hotel is very clean and quiet inside. 11. September 2013
Rated 3,0 out of 5,0 by Overall ok Quick check-in, all staff very helpful (bar one), room very clean and comfortable. Main disappointments all involve the downstairs west 5 Brasserie. Firstly, the in-hotel posters advertise the bar is open to 0100 and drinks can be obtained via reception outside these times. On our first night there (Thursday) we arrived back at 0030 to find the bar closed. When we asked if we could get a drink the night receptionist apologised and said no. On the Saturday night we got back at 2330 and the bar was closed again: a west London 4* hotel and no bar. Pretty poor. Also, we had paid for full English breakfasts and on the first morning, once the staff realised my wife was vegetarian and they don't offer cooked veggie alternatives to sausage and bacon, the staff offered to make her an omelette at no extra charge (normally £4 for some reason.) However, the next morning, the chef refused to do this without a charge. Finally, when I book rooms with IHG and use an early-saver rate, my understanding is that the payment is immediate, a fact supported by their cancellation policy. On checking-in, the receptionist confirmed I had prepaid. Today I was surprised to find that the money was only debited the day I checked in. Whilst is clearly my fault for not checking my bank and also not reading the confirmation email correctly, I do feel that if the cancellation policy states that the cost of a stay must be paid at booking, then the money should be taken then. 9. September 2013
Rated 5,0 out of 5,0 by excellent london hotel after staying two nights at the crown plaza i must say how pleased i was with everything the hotel offered.the hotel was very easy to find,straight outside hangar lane tube station.we were greeted by very friendly and professsional reception staff.we had a evening meal and two breakfasts in the the hotel restaurant were the food was excellent.the hotel is ideally situated for easy access to central london and for wembley stadium. 29. August 2013
Rated 5,0 out of 5,0 by Good place to stay Many thanks for a nice 3 day stay good food good clean rooms and the staff are very friendly and helpfull will be staying again please get bigger tv for the rooms only gripe but once again great friendly hotel 28. August 2013
Rated 5,0 out of 5,0 by a decent Crowne Plaza delivered what you expect from this brand; also very clean. 26. August 2013
Rated 5,0 out of 5,0 by great breakfast, friendly staff and excellent transport links Reasonable parking charges for London and convenient location next to tube network, North Circular and A40 make this hotel a good value solution if you have to drive to London. Staff couldn't be more helpful. 21. August 2013
Rated 3,0 out of 5,0 by overnight stay Literally only stayed a night so not much to comment on 18. August 2013
Rated 5,0 out of 5,0 by JGH We enjoyed out stay at Crown Plaza everything was great and it was easy to access Central London and the M1 Motorway which is great for people who do not live in London. The staff were very helpful and the room was good, we only had breakfast but we found the selection very good. We would recommend this hotel to anyone going to London and we hope to stay there on our next visit to the UK. 6. August 2013
Rated 4,0 out of 5,0 by Lovely Stayover We had a lovely spacious comfortable room with ample storage, quietly facing the back of the hotel. Everything was clean and we ensured a good parking spot. Staff both in the breakfast restaurant and at reception were courteous and very helpful. The only downside for me was not having "Marmite" for breakfast. Otherwise everything was nice - the hotel is very well located close to a bus stop and the Hanger Lane tube station. We will definitely stop there again. 29. Juli 2013
Rated 5,0 out of 5,0 by Friendly helpful staff. Good hotel in a super location with a great atmosphere and the friendliest helpful staff. 19. Juli 2013
Rated 4,0 out of 5,0 by Comfortable and excellent Room very comfortable with good size, good amenities, very well working AC. good food 17. Juli 2013
Rated 4,0 out of 5,0 by Comfortable room Good location for access to wembley and hanger lane underground located only across the road. Staff were very knowledgable about the area and incredibly helpful. Room very comfortable and facilities in the room great. Good selection at breakfast and service from staff. Wish we could have stayed longer. 13. Juli 2013
Rated 4,0 out of 5,0 by Very good service We came to a family party in Ealing and found your hotel the ideal stay, just a short walk. Lovely hotel, one problem is the need for a clear entry from the Hanger Lane area. We found it a bit tricky. 12. Juli 2013
Rated 5,0 out of 5,0 by lovely and clean thank you so much for the lovely stay we had with you. lovely clean room, only down part which was our mistake was we picked a smoking room as that was the only room left and we dont smoke, mind we were offered that the staff would open the windows and put a machine in to clear the air, and we refused so hey ho who is to blame ha. so the room was a bit pongey!! i think that you shouldn't let people smoke in your rooms now, let them go outside!! i will definatley come back when we are next in london. thanks again 9. Juli 2013
Rated 4,0 out of 5,0 by TV Channels Terrible choice of TV channels - needs sorting if I am going to continue to use this hotel 9. Juli 2013
Rated 4,0 out of 5,0 by Much better stay than last time We have stayed here before and it wasn't great but as i was going to Robbie at Wembley Stadium this was the closest hotel i could get. I am pleased to say that this time was much better. Staff were friendly and helpful and check in and check out were very quick, both times staff very friendly. We had a meal in the restaurant (i had pre booked the table as last time we were turned away) and the food was very nice but the menu was a little bit limited, would have liked a bit more choice. The rooms was clean and tidy and the bed was very comfortable and as it was hot outside the air con was great. We were on the side of the hotel facing the main road but we were not bothered by the noise at all. Breakfast was very good, very impressed with the breakfast. It filled me up nicely and i didn't need to eat until tea time! 8. Juli 2013
Rated 4,0 out of 5,0 by Very good hotel to stay in Nice place stay, comfortable room and great service. 26. Juni 2013
Rated 5,0 out of 5,0 by Perfect location Perfect location for Wembley and the tube. The staff were extremely friendly and helpful. Rooms spacious and clean. Thanks for a great stay. 23. Juni 2013
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