Rated 4,3 out of 5 by 299
Rated 4,0 out of 5,0 by Shado Pretty nice stay
I was upgraded as a Platinum guest, unfortunately I was put in a room with one less bed than my reservation specified. The on duty manager rectified it immediately and met us on the four floor with a key and helped with our baggage.
Two lifts were out of service which was understandable due to the circumstances. Would have been nice if this would have been mentioned at check in.
Otherwise a very pleasurable stay and the staff went out of their way to make us feel welcome. Outstanding value.
27. November 2013
Rated 4,0 out of 5,0 by meetingplace Great sleep and great meeting place
Our group had a good experience here. We stayed the night and were made very comfortable. Also, we rented a conference room and it worked out very well. I thank you for the accommodation!
27. November 2013
Rated 5,0 out of 5,0 by Lenny99 Spot on
After stressing for a couple of weeks the best option to get to the airport for an early morning flight at the last minute I decided to take the car and park and stay . Generally like ihg as a rule so crowne plaza was a good shout and got a great rate .
Check in was first class sorry I should of got the receptionist name a genuine welcome and very professional first .. Room was very comfortable bed was great .
I had dinner in the steakhouse in the hotel and can honestly say its one of the best steaks I've ever had .
As long as the m25 on the way back don't spoil my experience I will certainly be using this option again when flying from heathrow .
Only thing I could really fault would be the health club very run down and quiet unprofessional although I seemed to get the impression it was ran separately .
25. November 2013