Rated 4,0 out of 5 by 165
Rated 4,0 out of 5,0 by GBNic Location & Service
Great Location and good secure parking, close to the DLR so London connection is easy.
The staff were all very good, courteous and friendly, especially in the restaurant for breakfast. Good selection of food available for inclusive breakfast, buy it with a package otherwise it can be expensive.
It's London so the room rate is a little higher than you'd expect to pay, however it is good value, not exceptional just good.
The only negative I had was not being welcomed as a Platinum Member and upgraded which is usual with Crowne Plaza.
4. Oktober 2013
Rated 5,0 out of 5,0 by ColinOne An excellent experience in a convenient location
Our stay was for leisure and we found the location to be ideal for many venues. We found the hotel to be clean with up-to-date decor and the room was very comfortable. The staff were friendly throughout, including the Concierge, Restaurant and Check-in / Out staff. The only slight negatives were the bit of a wait at check-in and check-out and the lack of food availability when we arrived back from a show.
2. Oktober 2013
Rated 5,0 out of 5,0 by mumzie123 If in area a must stay
Everything is top draw from the welcome the rooms the food to the goodbye see you soon
2. Oktober 2013
Rated 5,0 out of 5,0 by Atos Great hotel in Docklands
We enjoyed our stay at Crowne Plaza Docklands. The rooms was specious and of good standard. My wife really enjoyed Pecksniffs toiletries. Staff is polite and always willing to help. Will definitely book for next visit.
30. September 2013
Rated 5,0 out of 5,0 by Nicky97 Excellent Hotel!!!!!!!
This was our first visit to a Crowne Plaza Hotel and we will definitely book again!
We had a show booked at the O2, so we were able to get the cable car to the arena and a cab back. Reception organised our tickets so we did not have to queue for the cable car
The Hotel staff were extremely welcoming and helpful.
Our room was spotlessly clean and the bed was one of the most comfortable beds we have ever had the pleasure to sleep in.
The breakfast was second to none and so fresh. Everything we needed was available and the staff always made sure we had everything we needed and nothing was too much trouble for them.
Would highly recommend this hotel to anyone without any hesitation !!!
29. September 2013
Rated 5,0 out of 5,0 by MJH2013 Great value for money
Having spent one night on business in Canary Wharf I would stay here again. Nicely appointed room, lovely breakfast and very quiet considering the airport is so close.
29. September 2013
Rated 4,0 out of 5,0 by Jono64 Pleasant Visit
A pleasant stay which was ideally suited for a concert at the O2 and the purpose of our visit. Staff were very good and helpful, the hotel was clean and comfortable, it was what I'd expected. I guess if there was a tiny niggle, it would be that our friends booked through a separate website (we went direct to your own site) and paid £65 less for the same thing, but that's life.
27. September 2013
Rated 5,0 out of 5,0 by Lynney007 Lovely staff and good value
Upon arrival we were a little early. We called ahead just to find where to park and were directed in with concise accurate Directions. Being early we were greeted by a charming male receptionist who said the room was ready so no problem in early check in. Lovely gentleman with good humour and warm manner despite the hotel being incredibly busy.
The room was clean, comfortable, with everything to meet our needs.
In the afternoon we had a snack and a drink in the bar and grill and a nightcap after we had been to the event we were in London for. Each time the staff were exceptionally pleasant, attentive and "on the ball"
Breakfast the next morning was fresh cooked and again served by pleasant friendly staff prepared to go the extra mile with a smile and a joke...I even approached the Maitre-de to express our gratitude to two dark haired waitresses.lovely time!! thankyou
26. September 2013
Rated 5,0 out of 5,0 by shagga spacious and comfortable room, nice friendly staff
we decided to stop at the hotel, as we was going to a concert at the o2, could not get a more ideal position for the venue, very pleased with the standard and would consider using this hotel again for the east end of london,
25. September 2013
Rated 5,0 out of 5,0 by toki great location and great views
This hotel is my favorite hotel, specially all staff are very friendly and very co oprative. only one thing i am missing in room are double sofa.
24. September 2013
Rated 4,0 out of 5,0 by mlg13 Good location, quieter than other Docklands locations
This hotel is next to the Air Liner cable car and Royal Victoria DLR station. If you can book when there isn't an event at the Excel Center, it is quieter and less expensive than some hotels next to Canary Wharf. The only downside is that you will need to transfer at Canning Town to get to lines into other parts of London, but a minor concern if can get a good rate here. Quiet rooms, but could hear first flight of day from London City Airport from my room, but the queen with river view is worth it.
11. September 2013
Rated 5,0 out of 5,0 by spritzer45 very comfortable and nice view
On a one night stopover but would have loved to have stayed longer will look forward to booking again as never been this side of London . The meal in the restaurant was excellent and just enough to eat - did not have time to use the pool but looked very inviting.
8. September 2013
Rated 5,0 out of 5,0 A wonderful hotel
Everyone was very pleasant and helpful.
No issues whatsoever.
The room was excellent.
Definitely recommend this hotel to anyone.
5. September 2013
Rated 3,0 out of 5,0 by jkdk poor service
can not use in internet service in the room with IHG member,
unkind attitude of pool manager
4. September 2013
Rated 5,0 out of 5,0 by ruby2shoes Friendly staff,great service
We stayed here for a family break during the school holidays. Bedrooms are exceptionally clean with fantastic view over the docks. The staff were unfailingly polite and friendly - particularly the breakfast team. Top marks all round.
4. September 2013
Rated 4,0 out of 5,0 by Bubshait Peaceful location in a modern area with good transport facilities
Great room, great service and check in from Mr. Ashraf at Reception. Bathroom was lovely also very nice bar and breakfast area, all staff in hotel were pleasant and helpful
The hotel is has many healthy activities like swimming pool, fitness center and facing the river Times.
Also very close waking distance from cable car which bring you to O2 and the DRL train to central London and Stratford shopping center.
3. September 2013
Rated 5,0 out of 5,0 by moman Our Family Stay
We had a great time, the stuff are excellent and treated us very well. The only issue I have is that the number of rewards points required for this stay 45,000 was a lot compared to the InterContinental Park lane hotel where we spend 50,000. I believe 30,000 to 35,000 should be the correct rewards points for this hotel.On the plus side the spa and swimming pool are great and family friendly. I have travelled the world and been using the IHG hotel group but by far this is one of the best hotels I have stayed in.
1. September 2013
Rated 5,0 out of 5,0 by ovendoor weekend stay
stayed in this hotel for the august bank holiday weekend and was instantly impressed when we entered reception.reception staff were extremely pleasant and very efficient,didnt have to queue long to book in.our room was lovely and clean spacious and comfortable.nothing was too much trouble and the concierge was extremely helpful on guiding us to different areas of london which we wanted to visit,i would definately stay here again and would certainly reccommend my friends/family and customers to stay here
27. August 2013
Rated 5,0 out of 5,0 by juls154 Amazing room. Lovely views,and comfy bed. Breakfast excellent too.
Thank you for one of the best stays I've had - and they've all been good. The room was brilliant and perfect to relax in at the end of a very long day! Hope I can stay there again :-).
26. August 2013
Rated 5,0 out of 5,0 by MissMary39 Great experience!
My friends and I stayed one night before flying out of London City Airport which is conveniently close to the hotel (5 mins) by taxi yet away from the drabness and noise of other airport hotels. We were able to check-in early, rooms were clean and stylish, bed was comfortable, bathroom amazing. The lobby was great, however the cocktails we ordered at the bar were revolting and the barman wasn't a happy chap... however the restaurant staff and chef were amazing and allowed our group of 5 to have an early dinner and were wonderful with our requests! Our meal was divine. Our friends used the swimming pool and gym, and the rest of us went for a lovely walk outside across the river thames and the emirates skycables (i think that's what it's called). Hotel is in a great location with lots to see outside. Staff were great and was really impressed by the quality of the hotel, rooms were quiet and WIFI access was great. Will definitely stay again and definitely recommend!!!! Loved the small extra touches like aromatherapy kit on the bed - the pillows were the best!!
22. August 2013
Rated 4,0 out of 5,0 by balsawood101 A better alternative than Crowne Plaza shoreditch
An enjoyable stay at Docklands Crowne Plaza, having moved from the Crowne Plaza Shoreditch, due to no on site parking. The Docklands Crowne Plaza has plenty of parking at a reasonable 24hr rate. The receptionist was very friendly at check in, the room was of a good standard with a good view over the docks looking across to the O2. Not bad since we only confirmed our reservation about 45 minutes before arriving. The breakfast was good. It is well located with the DLR a 5 minute walk away and the Emirates Airline cablecar to the O2 outside the hotel.
Overall a nice place to stay.
18. August 2013
Rated 5,0 out of 5,0 by hellohello lovely bed, friendly helpful staff.
the room was lovely. staff very helpful and friendly. breakfast very nice with great choice. location was good for us as didnt want to be in centre of london, but is only a train ride on dlr or go across on the emirates cable cars.
16. August 2013
Rated 5,0 out of 5,0 by SdMortimer Short Up Market London Stay
This hotel is excellent for those looking to explore London but also save money on accomodation while still in a very much up market hotel. We stayed for just one night and the staff made us feel very welcome, from check in, through to helping us plan our day exploring london. Althougth the location is just outside the hustle and bustle of London (and the price reflects this) it is very easy to get into the centre using the DLR and underground; or even as was pointed out to us by the reception staff the new Emirate Air+line (cable car). Back to the hotel, the room was spot less and the finishing or a high quality with the bed providing an excellent nights sleep. Finally the breakfast at the hotel restaurant provides a great start to the day with a wide selection including an full English Breakfast and again the staff are more than happy to help providing tea/coffee and anything else you may need.
All in all very pleased with our stay and would not hesitate to go back.
12. August 2013
Rated 4,0 out of 5,0 by Lifemoveon Good experience overall
I recently had a stay in the Crowne Plaza docklands from Wed - Sat (31st Jul - 3rd Aug) and another stay on Sun - Mon (4th - 5th Aug).
Overall, the experience was good. To begin with, I had a room upgrade to 6018 which was excellent. The room was clean and internet connection was fast. The front line staff service was friendly and excellent. The shuttle service to Canary Wharf was really useful (though I wished increased frequency).
The only negative part was during breakfast on Saturday, the fried eggs that I had requested for did not come and I had to remind the staff for it. I had also requested for half boiled eggs which came totally cooked.
On my sunday stay, I was given room 2008. The experience for this night was not good. The complementary biscuit was not there and I had to call for it. The internet connect was extremely slow. Additionally, there was quite alot of noise from rowdy people along the side path (Got to stress this is not the hotel's fault) This went on till about mid-night when a security person went over to break up the group.
The overall experience was good and I would recommend friends and colleagues to stay in this hotel.
7. August 2013
Rated 3,0 out of 5,0 by NigelB2 Worst stay ever at this property
I have stopped at this property a few times before and never had reason to complain This stay was a busy weekend in London (triathlon and olympic year-on events) and hence the high (and poor value) room rate. Because of a wedding and the high occupancy rate we were greeted with a very stand-offish response in the restaurant when we tried to order 2 meals at 8pm, being told to wait an hour and a half and we will then take your order - too busy to deal with you now!
In addition the door swipe entry swipe cards are useless - we had to return to reception at least 7 times over our 1 night stay to have them reprogrammed - each time being told "sorry they're too sensitive" - if this is s known problem fix it don't let customers suffer!
bed in rom 3020 is way too soft for a decent nights sleep. I am a Priority Club card holder but would think twice before stopping here again - we stopped this time due to convenience for Excel centre but id rather have hassle of getting to Excel than enduring similar stay and rip off rate agin
2. August 2013
Rated 5,0 out of 5,0 by Matt83 Hillsong Conference
We stayed at the hotel for the Hillsong Conference which was over 3 days, we stayed for 5.
A great hotel, fantastic staff and a good location with easy access to the Tube and cable car.
There was only one small issue with the bar although that was resolved there and then.
Would recommend for people traveling on work related matters and families.
1. August 2013
Rated 5,0 out of 5,0 by Beverley53 FRIENDLY & HELPUL STAFF
We didn't have river views but we had a lovely room and the temp was a relief after the journey across London, cool - air conditioning was FAB. The staff were very helpful and friendly which made it special for my stay with my daughter. The twin bedded room (double beds) was clean, stylish and had everything we needed for our overnight stay. Thanks you.
21. Juli 2013
Rated 5,0 out of 5,0 by Moondance Ideal if visiting the 02.
Easily accessible by tube and well placed for the 02 arena. Room was very comfortable and well furnished. Breakfast was at available for several hours and there was a great range of food available. We had to queue for a long time for a receptionist to check us in. It would have been helpful to have had separate staff to supply local information, or to have had a larger number of receptionists. We also had to queue to be checked out.
19. Juli 2013
Rated 5,0 out of 5,0 by journeys magnificent
magnificent reception,staff so helpful, easiest checking in ever,
spotless hotel fresh clean and bright.
rooms very good size comfy comfy bed
great view over Docklands
without doubt stay there again soon
cable car to Arena a big plus
Hotel 5 star you will not find much better so never fear to book this hotel
own carpark plenty spaces if you turn up between 2&4 pm
18. Juli 2013
Rated 5,0 out of 5,0 by Rosepetal Great Hotel
This is the most comfortable hotel I have stayed in around the 02 area. The rooms were so nicely furnished and the bed so so comfortable. There was no noise from outside and the staff were falling over themselves to be helpful, I defy anyone not to enjoy there stay at the Crown Plaza. Everything so clean and friendly, we stayed on the fourth floor and there was no waiting for lifts, room service was exceptional.
17. Juli 2013