Crowne Plaza London Docklands

Hotelrezeption: 44-20-70552000

Hotel - Fax: 44-20-70552001

Hotel - E-Mail: sales@crowneplazadocklands.co.uk

Anreise: 14:00 Uhr | Abreise: 12:00 Uhr | Ortszeit: 7:30 PM


Flughafen
London Gatwick (LGW)

- Entfernung vom Hotel: 40 MI/ 64.37 KM Süd-West

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Zug
Royal Victoria Station

- Entfernung vom Hotel: 0.1 MI/ 0.16 KM Nord

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.

Metro

Royal Victoria (Docklands Light Rail/DLR)

- Entfernung vom Hotel: 0.1 MI/ 0.16 KM Süd

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

Hotel-Infoblatt drucken

- Parkplätze vorhanden

- Selbstparkgebühr : 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

Hotel-Infoblatt drucken

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Hotel-Highlights

210 modern ausgestattete Gästezimmer incl. 10 Junior Suites und 5 Executive Suites

Docklands Bar & Grill

Wireless Internet in der Lobby

Großer Parkplatz am Hotel

Fitnesscenter

Kurzinformationen

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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Gesamterlebnis

4.2

Basierend auf 404 Berichten
85%
Das Haus empfehlen
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Beurteilungs-Schnappschuss

404testberichte

  • 5 Sterne
    218
  • 4 Sterne
    105
  • 3 Sterne
    42
  • 2 Sterne
    24
  • 1 Sterne
    15

water stained carpets

By

19 November 2014

platinumelite

not the best of the bunch !! water stained carpet and other stains on the head board on the bed.. map of the Philippines ?? not the best have called to talk to manger as well of emailed goy yold he would call me back still waiting !! was asked why I didt say anything when I was there I really didt want to be explaining to the young lady on reception about the issues we had in front of people any way still waiting !! sp area filthy mould on the walls and the ceiling giant patches, run down !!!

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Most helpful staff

By

18 November 2014

club

Restaurant staff at breakfast were superb. Nothing too much trouble. Big smiles all round, made me ready for the day ahead.

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Excellent service

By

17 November 2014

club

I very much enjoyed my stay here. Checking in and out was very easy and hassle free, and the staff were extremely attentive. The room was very comfortable and I had an excellent nights' sleep; it felt clean and luxurious. I would definitely recommend this hotel.

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Average Intercon

By

14 November 2014

This hotel's team has a lot of attitude. Most of time you will hear a firm "no" for many things. When we checkin, we pre booked from previous night. First we were told rooms are not available as we didn't advise on our arrival times. After confronting the front desk team we were provided rooms. Duty manager was very defensive and kept on blaming us for not providing arrival details. Instead of suggesting what can be done, she just was adamant not to agree with us. Eventually when we asked for refund for the night we have paid, she had the audacity to say even that is not possible. Sometimes during their servicing, there can be inconsistency of missing amenities. Mattresses are too soft to sleep on. As a result gave me a back pain. Breakfast room is actually a faulty room. Tables don't have salt and pepper and you have to get from other table. Cutlery are never replaced. You can sit with dirty plates. There are so many servers and staff will pass by your table but never clear them or pay attention to. Gym has equipment with rust all over and some are hard to use. Treadmills have screws coming off. I asked for ironing of my suits and was told that there are no facilities available instead I must go to a neighbouring laundry who will happily do the same. In today's world any business hotel offers this service. TV channels are hard to access and have to go through layers of selection. This is definitely not an Intercon hotel which I am used to. Water pressure in shower is a dismal.

Positive - Hotel is ideally located next to EXCEL with 5 minutes.Rooms are spacious with all relevant amenities. It has a nice writing desk.

Posted byHotelStaff
17 November 2014
Dear Guest, I would like to thank you for taking the time to write a review of your most recent stay at Crowne Plaza Docklands. I would like to further thank you for bringing to our attention your arrival experience which I understand was very frustrating for you. Kindly note that rooms are checked in when guests arrive unless notified that you would like us to check in a night before for a very early arrival the next day. I understand that this can be frustrating as when you arrived you had to wait to be roomed. I have taken all your comments on board and indeed will be handed over to the team as we always look to improving our service. I am glad on the other hand that you found the room facilities convenient and the room spacious. I wish that you will give us another opportunity to gain your trust in our property and brand. I look forward to welcoming you back very soon. Regards, Mari Irazusta Assistant Front Office Manager
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