Crowne Plaza Melbourne-Oceanfront

Hotelrezeption: 1-321-7774100

Hotel - Fax: 1-321-7736132

Hotel - E-Mail: info@cpmelbourne.com

Anreise: 16:00 Uhr | Abreise: 11:00 Uhr | Ortszeit: 7:30 PM


Flughafen
Melbourne International (MLB)

- Entfernung vom Hotel: 7 MI/ 11.27 KM West

- Make a left on to Nasa Blvd. to US 1. Take a right on US1 to SR 192. Make a left on SR 192 to A1A. Make a left on A1A hotel 3 miles down on right hand side.

ORLANDO INTL (MCO)

- Entfernung vom Hotel: 50 MI/ 80.47 KM West

- Take the North Exit out of airport to 528 East. Take 528 East to 95 South. 95 South to Exit 183 (Eau Gallie) take Eau Gallie to A1A. Make a right on A1A hotel on left hand side approximately 1 mile.

Zug
no train station nearby
Metro

None Locally

Hotel-Infoblatt drucken

- Parkplätze vorhanden

- Kostenloses tageweises Selbstparken

- Self parking available 24 hours per day, with parking lots adjacent to hotel and across Hwy A1A with walk bridge direct to hotel.

Hotel-Infoblatt drucken

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Hotel-Highlights

No other Melbourne, FL hotels can match our incredible meeting facilities. We have a beautiful ballroom that can accommodate up to 400 guests as well as a spectacular 6,000-sq-ft oceanfront deck. With a Certified Meetings Director and 2-hour RFP response, planning an event has never been easier!
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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Gesamterlebnis

4.1

Basierend auf 354 Berichten
83%
Das Haus empfehlen
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Beurteilungs-Schnappschuss

354testberichte

  • 5 Sterne
    182
  • 4 Sterne
    82
  • 3 Sterne
    36
  • 2 Sterne
    38
  • 1 Sterne
    16

Would stay here again only if I had to

By

2014 九月 18

platinumelite

I was recently upgraded to Platinum Elite status and have had nothing but great experiences at IHG properties since that status change. I had called IHG Rewards about an issue on my account and was told my reservation at Melbourne would be notated for a suite upgrade upon arrival. When I arrived and asked about it, I was told I could only get a suite if I paid an extra $100+. He explained I was already upgraded from the room I booked.

Our room was not at all impressive. The bathroom wasn't very clean, there were multiple random hairs around the floor, bathtub, and shower curtain. The bed was springy and uncomfortable. The "oceanfront" view was largely obstructed by the roof of the adjacent building in my line of sight from the balcony. It was only a one night stay, so I didn't bother changing rooms.

After checkout, I realized I left my pearl earrings on the night table in the room. I called the front desk to inquire if the room had been cleaned, was transferred, repeated myself, and was told housekeeping would check the room. I was called back and told they didn't find them anywhere, which I found hard to believe. I got another call back and was told they accidentally checked the wrong room and would be checking our room; another call back a few minutes later, and still no earrings. We had to drive back to the hotel, got a new key, and found the earrings within 30 seconds of entering the room, exactly where I said they were: sitting on the night table. This was rather annoying and disconcerting, but again, we just wanted to leave at that point.

Overall the room was "mediocre." I wasn't impressed compared to the price, other Crowne Plaza properties on which I've stayed, nor even for the star rating and area. My relative was staying in a nearby comparable hotel and I found that room much nicer, and it cost slightly less. I would probably shop around if I had to stay in Melbourne again.

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Not was I was hoping for.

By

2014 九月 18

Upon arrival we were given keys to a room and the keys did not work. We returned to the desk and were given keys to another room. When we entered the room the carpets had been cleaned and were still extremely wet. We returned to the desk and were given keys to a third room. This room was good until the next morning when the toilet wouldn't flush. Service man was sent up and let us know he had fixed it. It wasn't. After another visit and a more complicated timely service we were reassured it was fixed. We did not have any further issues with the toilet, however, it took an hour out of our day waiting in the room.
The front desk was very apologetic and kind and offered us drink vouchers. Online, I chose this hotel based on it's photos, location, description and price. The poolside bar that looked great in photos was never open during our stay but opened on Saturday, the day we left. The nice beach chairs and umbrellas in the photos...also available on Saturday. We were offered a much less comfortable lounge chair, no umbrella and same cost. We could also see that there were speakers on the premises, however they never turned on music.
All in all, not anywhere close to the vacation experience I was so excited for.

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Cracking place to stay

By

2014 九月 15

platinumelite

Enjoyed staying here with family and had a cracking time. Staff were friendly, professional and attentive. Already looking forward to the next stay :-)

Posted byHotelStaff
2014 九月 19
Greetings, We are so happy to hear that you and your family had a great stay with us. Thank you so much for the wonderful comments about our staff members. We are also excited to have you visit again; See you soon! Rachel
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Great Hotel

By

2014 九月 15

club

Great Amenities
Great Location
Decent Food, Football Food Special but no NFL channels (What's the point?)
Comfortable Beds
Live Music
Poor Customer Service

So if you want a great place but don't care about the service this is a great location!

I will go back because I love the amenities but I sure hope the GM makes some staff changes, sooner than later!

Posted byHotelStaff
2014 九月 20
Greetings, We are happy to know that you enjoyed our beach front property, but we are terribly sorry to hear that you had a bad customer service experience. Our staff members strive to be welcoming and helpful. We will look for any areas we can improve in customer service and will make any changes necessary to accomplish 100% guest satisfaction. We appreciate the time you took to review our property and we hope to see you back again soon so we can go above and beyond your customer service expectations. Rachel
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