Rated 4,3 out of 5 by 138
Rated 5,0 out of 5,0 by chingolo NEW,NEW,NEW its a new hotel, totyally renewed
Excellent, every thing is new and smells new, great room, great bathroom. Breakfast very good in a comfortable place. The staff is the best of the hotel, everyone of the girls at the front desk were divine, akways with a smile in their face, incredible.
My wife and I loved our stay at the Crown. We will come back. Good price also.
31. Mai 2013
Rated 5,0 out of 5,0 by PapaKapp007 Simply perfect
I travel quite extensively and stay in many hotels all over the country. I must tell you that this is the first time I've experienced a 100% perfect performance at any hotel anywhere. I had an opportunity to use most amenities and interact with staff in just about every department. Simply stated there is nothing wrong anywhere in the hotel. You people are amazing!
29. Mai 2013
Rated 3,0 out of 5,0 by quiggs0088 Busy, Busy, Busy
We stayed on a busy Saturday night. The hotel is a launching point for cruises and airline staff as it is right next to the airport. We were able to check in early to a great room with a super comfy bed. I never saw the front desk empty the entire time. If you have a question, you might as well call. The parking was extremely safe, there is an attendant there which seems like 24hrs. There;s a choice for platinum members, waive the parking or waive the cost of breakfast for 2. The sure bet is to go for the breakfast, but we went for the parking for we were leaving early in the am. The proximity to everything is great, we easily got to south beach and down to the keys easily. The pool area was lacking in size and no hot tub but it was clean and recently repainted. A good stay especially booking the bonus point package that was offered. Great value and a safe quiet hotel.
25. Mai 2013
Rated 5,0 out of 5,0 by McK1 Ambiance, decor, amenities were stellar, location excellent.
I would not hesitate to be a guest at your property again and again. I left my favorite and elegant bathrobe in the room. You searched for it, found it and ups'd it to me. what service! My wake-up call and help at 4;15 a.m. to your shuttle was smooth as a kitty's ear. Thank you Crowne Plaza. Mrs. McK
23. Mai 2013
Rated 5,0 out of 5,0 by Thickums Great!!!
One of the best hotels I've stayed. I will recommend to anyone staying in Miami.
21. Mai 2013
Rated 5,0 out of 5,0 by katiekat4484 Beautiful Renovations and Excellent service
The hotel has has a beautiful renovation throughout and the staff provided excellent service. I really enjoyed my stay. Very comfortable and relaxing.
21. Mai 2013
Rated 5,0 out of 5,0 by ncflygirl64 Comfortable bed and great convience to airport
We stayed there last year and returned again this year. The hotel is very close to the airport and the shuttles to and from are very dependable. The guys running the shuttles are very personable and professional. All the staff act like they are there to help you any way they can. And yes, the beds are as close to feeling at home as you get! Love the new upgrades that were made in the past year! Keep up the good work!
20. Mai 2013
Rated 3,0 out of 5,0 by Medved1945 Breakfast Buffet Needs to be Revised/Accomodations OK
Breakfast buffet selection was good. Quality was poor. Eggs were industrial quality - what I would expect in a school lunchroom. Choice and variety of menu items needs a serious overhaul. Coffee is flat and tasteless. (Not everyone likes Cuban-style coffee). Menu is way overpriced at breakfast. Had such a poor impression of breakfast that I did not try lunch or dinner. By way of comparison - the Holiday Inn property at Highland Beach has a far superior restaurant - all three meals.
Hotel accomodations and amenities were what I expected for a Crowne Plaza. First time as a Priority Club PLATINUM member I was not offered water in the room. I expect the INTERNET to be completely free of charge in a Crowne Plaza, Adding another tier of service is gouging the customer. Parking fees are exorbitant as well.
18. Mai 2013
Rated 4,0 out of 5,0 by zedcece Clean, safe and comfortable
Pool area closed at 10PM and I would have liked it to be open 24 hours. Plumbing in the room leaves a lot to be desired. Having said that, the staff was fantastic, the hotel clean, the room cozy. I had a very pleasant stay and would recommend this hotel to everyone.
15. Mai 2013
Rated 5,0 out of 5,0 by Ricco Excelent Hotel
Near by the airport. Very easy to return the rented car. They have buses to the airport between 20 minutes. Very good hotel. The staff attended me very polite and fast. I came in the hotel 02 hours earlier before the check in with my wife and my 3 years old daughter and the staff gave my room right away because my child was crying and impatient. I surely recommend this hotel.
15. Mai 2013
Rated 5,0 out of 5,0 by sallybklyn excellent staff, consistent service
I stayed at the property from 16Mar-10May. Your staff was wonderful - consistent each day, reliable. Excellent thank you --- I would like to see that you do not charge your hotel guests for parking -- we are paying for a room, and the parking should be allowed at one car per room. Just a suggestion but thanks for making my stay pleasant
15. Mai 2013
Rated 4,0 out of 5,0 by tkhuc Crowne Plaza Miami Airport
Excellent stay en may 2013 in the hotel except for directions to use for the venue. The official address of hotel is 950 NW LeJeune Road. When you put those informations in your GPS, it's impossible to introduce the number of the property and if you validate the address without the number, the GPS take you about 20 miles away from the right site ! Give for example the address of 950, 42nd Av instead of 950, LeJeune Road ?
We are a litte bit afraid also for flights just across the site but it's really not a problem, the sound damping in the hotel is quite excellent.
The staff is very friendly and helpful.
12. Mai 2013
Rated 5,0 out of 5,0 by EDitaly Comfort and efficiency
For an overnight transit stay Hotel location,services and facilities are excellent. Free shuttle, speedy and efficient check in and out. Early breakfast available.Room very comfortable.
8. Mai 2013
Rated 4,0 out of 5,0 by ECHETO Cerca del Aeropuerto
Buen hotel, cerca del aeropuerto, el unico inconveniente es el precio de los desayunos, hay un IHOP a 2 manzanas que por el mismo precio desayunas el doble.
Volveria por el buen servicio pero no por el desayuno
6. Mai 2013
Rated 1,0 out of 5,0 by paulsaw95 very confotable.
could increase level of the restaurant people.
must revise parking rules for frequent guests and priority members.
5. Mai 2013
Rated 1,0 out of 5,0 by jonm yuck
Worst Crowne Plaza I have ever stayed in will never return there.
1. Mai 2013
Rated 5,0 out of 5,0 by TAML 25yr traveler, top service and room
1st, I hesitate to write this review, because I stay at the Miami Airport frequently, last minute, and I feel if I write the review they deserve there won't be rooms . But, this was a great stay for me. I have traveled 25 years weekly and this is among the top hotels as far as service and comfort. Very welcoming, clean beautiful room . Talked to the front desk a couple times, always courteous. Above courteous. Nothing but welcoming, which is what a hotel after a long day should be. So, even if you don't have a room for me next time. Thank you.
26. April 2013
Rated 5,0 out of 5,0 by nino28 Very clean room
The room was very clean and neat. I appreciate the amenities for relaxing. Very good water pressure at the shower. The towels smelled good so was the room. The staff was very nice also the service at the restaurant was very good. I had a great experience.
24. April 2013
Rated 5,0 out of 5,0 by Teresa51 The best staff
The beds were great. But the best thing about this hotel was the quality of the staff. Jorge and Wilson in the lounge made us feel right at home. I would recommend this hotel to all my friends. The only thing that I didn't like was the load music coming from the car lots across the street. This had nothing to do with the hotel.
23. April 2013
Rated 5,0 out of 5,0 by Kanobe Great stopover for airport usage
Perfect overnight for before and after a long trip abroad.
19. April 2013
Rated 5,0 out of 5,0 by Preacher56 Excelent bed and pleasant service
The new rooms are great, the sleep excellent, as ever!
15. April 2013
Rated 4,0 out of 5,0 by BENJWINN88 Miami Music Fest week
I had a great time at the Crowne Plaza. The only thing was it is right next to the airport so sometimes it is loud, but that was expected. The staff is awesome and are very knowledgeable of the area. I am from Wisconsin, so they were a great help. The front desk ladies were fun to talk to. They do remember you by name and they have a sense of humour as well. It was a great trip and it was my birthday week, and they even said happy birthday to me. So overall, after the first hiccup of getting my room, everything was very nice.
13. April 2013
Rated 4,0 out of 5,0 by jp123345 general review
Several items come to mind during my 2 weeks stay:
1) Your lounge / bar is WAY over priced. No Happy Hour pricing and no discounts for hotel guests. Caused me to many times, go elsewhere for drinks. Staff is great however.
2) Need to every once in a while tell the housekeeping service to keep quite in the hallways. I worked very early in the morning and would return to the hotel at 0900 and sleep several more hours. Sometimes I had to go out in the hall and ask the maid service to keep quite wven though my 'do not disturb' sign was out.
3) on Fri, Sat and Sun, your restaurant was SLAMMED at 0800 to 1000 because of the guests which are coming / going on cruises. I stood in line for 10 minutes one time waiting for a table because there were MORE dirty tables than there were occupied tables. The staff was working very hard but was not able to keep up with the volume. You need to provide extra service personnel in the restaurant on those days during those hours to just keep the tables clean for new guests. This is easy to solve.
8. April 2013
Rated 5,0 out of 5,0 by Preacher56 Kind of home
9 out of 10 times I would stay at this Crowne Plaza when visiting Miami. Super service, and feels like home away from home.
4. April 2013
Rated 5,0 out of 5,0 by Chris226 Recent Stay
I found this Crowne Plaza to be not only convenient, but also VERY Comfortable. Slept great every night, and that's not usual ! Although some have heard the planes that fly over...Never heard a single one the either night. Thank You
1. April 2013
Rated 5,0 out of 5,0 by happycanadian Great airport hotel
Shuttle to and from the airport very efficient. Hotel restaurant offered a good and interesting selection. Wait staff was very pleasant.
No executive lounge however we were provided with breakfast coupons for full hot breakfast buffet.
Hotel also offered shuttle to cruise ship port of Miami for a charge of $10 per person. Book with the concierge the night before.
Would definitely stay there again.
28. März 2013
Rated 4,0 out of 5,0 by KimCJ14 Pre-Cruise Overnight Stay
My son, daughter-in-law and I stayed overnight before my cruise - the room was beautiful! The staff were friendly and professional (although housekeeping came WAY too early in the morning). I had dinner in th restaurant in the hotel - the restaurant staff were attentive and the sandwich I ordered was very good! The others had room service, which came quickly and was very good as well.
The only issue I had was not being included in the reservation for the cruise port shuttle, although I requested the reservation when checking in. It turned out fine - a cab to the cruise port cost less for three people than the shuttle!
I would definitely stay here again prior to cruising. The value I received was great!
26. März 2013
Rated 4,0 out of 5,0 by HCR32 the Best for iPhone users
When I enter the room, I found a speaker for iPhone, which had good sound.
24. März 2013
Rated 4,0 out of 5,0 by Sailingsouth 5 weeks in the Crowne
Spent 5 weeks in the Crowne Plaza taking a training course at Airbus.
I requested a king size bed but at check in the hotel was full and they gave me a room with 2 queens on the second floor over looking the loud a/c units. Hmmm, this isn't going to work for 5 weeks! The very friendly and helpful front desk said check back the next day and we'll get you in a room with a king bed. The next day after training, the very friendly and helpful front desk folks gave me a king room on the 6th floor. Room 611. This room was kind of a corner room with a small hallway. It was a larger room then the other rooms with a very comfortable bed, Thank You front desk!!!!! I asked for a small fridge, it was delivered within 15 minutes!!! Awesome!
The shuttle bus ran every 20 min to the airport starting on the hour, all the drivers were great and on schedule.
The bar area was just ok. Adult beverages were expensive but the norm for area hotels. The bar tender was very nice and personable but OMG, slow. In 5 weeks I only went in 5 times because he was so slow. Everytime I went in, there was only 2 or 3 people sitting at the bar and max of 4 to 8 sitting at the tables, it would take 10 to 15 minutes for him to come and acknowlage me/us. Twice I ordered food, it would be over an hour adventure getting 2 beers and a sandwich. The food was very good.
The pool area was a little old and out dated, no hot tub, the lounge chairs could use some updating. The area is quite large with plenty of space and lots of palm trees. The Crowne Plaza is on one of the approach ends to a runway, it was fun watching the airplanes pass right overhead. Never heard an airplane while in the room BTW.
The fitness center was just ok. It had some nice new tread mills, 1 eliptical but very limited on free weights and no physical work out equipment.
The free wifi was very intrusive to my laptop!!!!! Several people had problems, very frustrating at times.
All in all, I had a good stay and would recommend the Crowne Plaza if you need to stay close to the airport.
21. März 2013
Rated 5,0 out of 5,0 by MIA13 Pre cruise stay
Staff was really nice and helpful. Clean, everything in room/bathroom working and clean. Easy check in and out.
21. März 2013