Rated 3,9 out of 5 by 337
Rated 5,0 out of 5,0 by JRoller68 Great room
One night stay for the Heat playoff game and I used my Priority Club points for a room and it was great, not just a standard room with bed only. Mini-fridge and microwave and a great view of Biscayne Blvd. Wonderful room and experience.
12. Mai 2013
Rated 5,0 out of 5,0 by NeetsieD Perfect!
Friendly, accommodating staff and great amenities. The bed was the most comfortable we have ever slept on in a hotel! We will go back for a stay in Miami soon!
10. Mai 2013
Rated 4,0 out of 5,0 by Bonymarony Great view of harbor and location; room was clean and comforable
I have a couple of suggestions: please put easy to understand directions to new air/heat control. Offer coffee in lobby for those of us who have very early flights before restaurant is open.
8. Mai 2013
Rated 5,0 out of 5,0 by lewis24 Great Service
I would recomend this stay to anyone. Perfect location and GREAT customer service and good tasting food. Rooms were great and beds very comfortable and clean.
6. Mai 2013
Rated 2,0 out of 5,0 by KathyLL73 Hotel Stay :(
I would recommend this hotel if you need a place to stay for 1-2 nights to catch a cruise, ( Its close to the Port and Bayside market.) The hotel restaurant was excellent. But....the staff at the hotel wasn't very friendly and one of the hotel elevator wasn't working. Ended up using the stairs a lot, instead of waiting for elevator. The treadmills in the gym needed to be serviced. The belts were slipping. I reported this to the front desk and nothing got done about it.
29. April 2013
Rated 5,0 out of 5,0 by eyeblue comfortable room and good service
in walking distance to downtown Miami, shops, tours and restaurants, GREAT place to stay.
29. April 2013
Rated 4,0 out of 5,0 by buffee great staff
overall a great experience and location. the staff were pleasant and very helpful. the a la carte breakfast at the in house restaurant is very good, much better than their buffet.
the only issues we had were the elevators not working all the time and the corner of the bathroom sink counter is much too close to shower therefore hitting my head on it when bending down to pick up soap!
27. April 2013
Rated 4,0 out of 5,0 by Cruzr21 For short stay....
This hotel was perfect for a short stay. We were there a few days ahead of a cruise and the location was great with Bayside right across the street and a CVS a block away. No problems with the staff at all. Everyone was very friendly and professional. The rooms are just average and not very soundproofed but it is an older hotel. The on-site restaurant was quite busy for breakfast but it was clean and it was priced as other hotel restaurants. Pool area is small but served the purpose. Would I stay here again? Yes, for a day or two pre-cruise.
26. April 2013
Rated 3,0 out of 5,0 by rob54 Great Location
The hotel was a perfect location. Lots of shops and restaurants by the water, close by. Great location for cruises. Reasonably priced. Only issue were the ants in the room after rain.
22. April 2013
Rated 4,0 out of 5,0 by sharktx Great service
My initial room smelled heavily of paint. As soon as I informed the front desk, I was quickly moved to an ajoining room and the rest of my stay was very good! Great service, good, consistent food, fantastic location!
22. April 2013
Rated 2,0 out of 5,0 by doug1960 Overall good / checking in stressful
There was a concert near the hotel the night we came in, which made traffic terrible. There is no way to park in front of entrance on arrival.
I was very upset to learn there was no parking available in the Holiday Inn lot. I was not aware parking was very limited and may not be available when the reservation was booked.
We ended in parking in a lot around the corner from the hotel. After complaining, the manager gave us complimentary vouchers for a continental breakfast. This helped offset the extra expense incurred staying at the other lot, but only happened after I complained.
People need to be made aware of the parking situation before their arrival and what options they have.
21. April 2013
Rated 5,0 out of 5,0 by USTCLASS78 Class Reunion
I was the one that coordinated with the hotel if they could give us a group rate for our class reunion. Everyone that came were impressed with the proximity to the Bayside Marketplace and the Port of Miami. Majority of us were given rooms that were facing the front of the hotel. What a sight at night!
Also I would like to to thank the chief concierge for arranging our transportation ride to the cruise ship. Thank you so much for making a great impression on the first day of our class reunion.
19. April 2013
Rated 4,0 out of 5,0 by SandJB Perfect Location.
Although some of the hotel is dated and we had to switch rooms after the first night, the staff made sure the next room met our exact request. If you are visiting Miami, this is the ideal hotel to stay at. Perfectly located and in short walking distance to the Bayside Mall, American Airlines Arena and many other attractions. Here is a tip: once you get a parking spot in the hotel's primary lot, you do not need to move the car as you can use the train, bus, cabs and other transport which takes you to most places. Big Bus Tour's 48hr pass has a beach loop that saves you driving and having to find a park on Ocean Drive. Looking forward to our return.
18. April 2013
Rated 5,0 out of 5,0 by eddiemax What a great location to hang your hat while waiting for your ship to come in!!!
This is our new go to place while visiting family before boarding on a cruise!!!
17. April 2013
Rated 4,0 out of 5,0 by cruise11 Location was very good!
We stayed here the night before our cruise and the location was very good for shopping, restaurants and distance to the Port of Miami. Our handle and lock to our door was a little suspect and let the front desk know about it. We know the rooms are undergoing a change so ours smelled very musty and we purchased a room spray to help.
17. April 2013
Rated 5,0 out of 5,0 by firemedic2143 Great place to hang out
This hotel is awesome placed conveniently to everything and the staff and rooms are great
16. April 2013
Rated 4,0 out of 5,0 by cruisequeen59 Pre & Post Cruise stay
My husband & I stayed here pre & post cruise in Mar./April 2013.
The rooms were clean & comfortable & Bayside Marketplace is directly across the street for food & shopping. Our room was located at the front of the hotel so we had a excellent view of the Port of Miami. The taxi ride to the port on the day of the cruise was between 5-10 min. because traffic can be heavy since there were 5 ships in port that day. We also booked 2 tours that were recommended by the staff thru the hotel that we really enjoyed. The first was the City Tour/Biscayne Bay cruise & the second was the Everglades Airboat tour. We are staying here again in June for our next cruise.
15. April 2013
Rated 5,0 out of 5,0 by Buckeyes location
My stay was very enjoyable and location super!!! Very relaxing, clean , friendly staff and loved being right across the street from Bayside.
14. April 2013
Rated 5,0 out of 5,0 by Sailing2 Very good
We stayed here the night before our cruise. Comfortable and the restaurant was great. Dinner was delicious and reasonable and breakfast was fast, hot and reasonable. Would definitely stay here again if we were sailing from Miami. There was so many people also staying there who were sailing the next day.
13. April 2013
Rated 4,0 out of 5,0 by 55KJ55 Great place to stay!
Centrally located across from the. Bayside market! Staff were very friendly and accommodating ! One thing to watch is the flyers that come under your hotel room door for pizza and fast food! These are not endorsed or recommended by the hotel but we did not realize that until after we ordered pizza and were totally ripped off as it was and expensive pizza that tasted like it came from the freezer! The hotel tried to caution us too late but went out of their way to make up for it.! Will definitely stay at this hotel again!
13. April 2013
Rated 5,0 out of 5,0 by joepa attentive service
Service, from the second we walked in, was first rate. After a quick, early, wait-free pre-check-in registration, we returned after 3:00 to get our room key and complete the check-in process. At that time, there were over 20 people also waiting to check in. However, I approached one of the bellmen and asked if we needed to wait in line since we had registered earlier. He checked, and although we were initially informed we did indeed have to wait, he went above and beyond to help us and handled the process in the interim. KUDOS to him!! I left his name and a similar comment on the comment form when I checked out of the hotel.. I do hope he is being recognized for his exce;ptional service!!
12. April 2013
Rated 5,0 out of 5,0 by mellis2449 Great 3 day experience at Holiday Inn.
This is the second consecutive year we have stayed at this hotel prior to leaving on a cruise from the Port of Miami. The hotels location is excellent being close to the pier and opposite Bayside. The staff was very helpful in planning excurisions.
8. April 2013
Rated 4,0 out of 5,0 is agreat service
I recommend this hotel and i stay two night was excelent.
7. April 2013
Rated 4,0 out of 5,0 by Bmxdad Perfect location
This hotel lobby was beautiful and perfect if your going on a cruise but you go to the room and the hallways need updated room was nice beds were comfy good like I said if your going on a cruise staff was wonderful
7. April 2013
Rated 4,0 out of 5,0 by Pittbul88 Close to waterfront
Sooooooo happy was able to get early check-in. Nice clean room across the street from Bayside Market and Bayfront Park.10 bucks for a short taxi ride to port .Thanx again for the staff for early check-in after being up for more than 24 hours.red eye flight :(
2. April 2013
Rated 5,0 out of 5,0 by samuri port of miami
best price and amenities for location. right across the street from Biscayne Bay
30. März 2013
Rated 5,0 out of 5,0 by DVinik Large space, good view, easy service
Hotel worked out perfectly. In exact location we wanted and suite was as advertised. Everything worked well, hotel staff were friendly and it was a very pleasant stay. Thanks!
30. März 2013
Rated 5,0 out of 5,0 by Renaes security
We had booked our room for a weekend prior to leaving on a cruise out of Miami. We were unaware of the Ultra Music Festival that was occurring right across the street from the hotel. The staff did an excellent job maintaining security for their guests by posting two security stops prior to entering the elevators. We also were given a room away from the front of the hotel so that it would be quieter. The seating area in the hotel lobby is very comfortable and spacious. The pool area could use more chairs/loungers for the guests. It was a very nice weekend!
26. März 2013
Rated 1,0 out of 5,0 by maggie27 Large groups of young noisy guests; slamming doors
There were a large number of young guests in several rooms yelling, laughing, and going from room to room visiting each other slamming the doors all night. Called the front desk and they said they would take care of it, but did not. The entire night was torture!!
24. März 2013
Rated 2,0 out of 5,0 by auterrific Nothing Worked!
I booked a suite for Ultra 2013 & had been told that the suites had been updated. The bathroom & bar areas were kind of updated, but that meant you had to step up a bit to get into them (uneven flooring). Nice new counters in the bathroom, but hideously peeling wallpaper. Furniture DEFINITELY not new as I was afraid to put my head down on the couch and you sunk into the bed as if it had been worn out for years. Free wifi was a joke. The wifi would work for 5 minutes before I had to sign in again. For 3 days I got no longer than 5 minutes up time on the wifi. Just went to Starbucks for any online use. On the 3rd day I was there, my TV stopped working. I could not switch from the menu to watch movies or TV or anything. Had maintenance come up (1st time) and suddenly it worked. As soon as they left, it stopped working. They came back again (2nd time) and finally did the same thing for them as it was doing for me....couldn't switch to any channel, area or menu. Told me they'd be back in a few minutes and left. More than an hour later I called to see if they were coming back. Was told they could switch out the TV. They came back to switch out the TV (3rd time) and it worked for about 10 minutes after they left, or when I went to switch channels. Then it stopped working again. Told them I was tired of having people interrupt me in my room and declined maintenance coming back again. I mean, I wasn't feeling good and just wanted to relax in bed for my last few hours there and I didn't have wifi access or TV. The staff was very nice, funny and friendly which is the ONLY reason this gets 2 stars. I would never, ever stay there again nor would I recommend anyone else staying there. In my opinion, the suite with troubles was worth about $100/night and I paid A LOT more. The manager discounted my 3rd night by 50%. Nice gesture, but wasn't enough in my opinion. Worst Holiday Inn I have ever been to.
23. März 2013