Crowne Plaza Times Square Manhattan

Hotelrezeption: 1-212-9774000

Hotel - Fax: 1-212-3337393

Hotel - E-Mail: info@CPTSNYC.com

Anreise: 15:00 Uhr | Abreise: 11:00 Uhr | Ortszeit: 7:30 PM


Flughafen
LaGuardia International Airport (LGA)

- Entfernung vom Hotel: 9.5 MI/ 15.29 KM Ost

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Entfernung vom Hotel: 15.3 MI/ 24.62 KM Ost

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Entfernung vom Hotel: 30 MI/ 48.28 KM Süd-West

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Zug
Penn Station

- Entfernung vom Hotel: 0.5 MI/ 0.8 KM Süd-Ost

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue

Metro

49th Street and 7th Avenue N/R/Q line

- Entfernung vom Hotel: 0.01 MI/ 0.02 KM Ost

- 1 Block walk

Hotel-Infoblatt drucken

- Parkplätze vorhanden

- Valet-Park-Service verfügbar

- Valet-Park-Servicegebühr: 60.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $60 USD per day and SUV/Oversize vehicle rates are $70 USD per day, plus applicable taxes. Valet parking only- no in and out privileges.

Hotel-Infoblatt drucken

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Hotel-Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Gesamterlebnis

4.1

Basierend auf 1790 Berichten
83%
Das Haus empfehlen
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Beurteilungs-Schnappschuss

1790testberichte

  • 5 Sterne
    940
  • 4 Sterne
    422
  • 3 Sterne
    200
  • 2 Sterne
    132
  • 1 Sterne
    96

Crowne Plaza, Times Square

By

23. Mai 2015

club

I was traveling all day. All I wanted to do was check into my room and order-in using room service. I was surprised to learn that they no longer offer that service! Thats astonishing especially when you have a restaurant right there. I was told that all the NYC hotels decided to end the service. However, I was treated well by the staff especially George the manager, Sandra E and Vanessa F. At the Brasserie I was taken good care of by Clare L and Travis. I was using our points for this room and I was told that breakfast was included by the phone attendant but it apparently isn’t the case at this hotel. That was one reason why I booked there. I explained that situation to George and he was kind enough to give me a breakfast voucher. I was happy about that!

The room was not as clean, there were no robes and it was not of 4-5 star quality. The furniture is worn and the bathroom sink wood was quite worn. BUT the bed was very comfortable and that is one of the most important things, right? So it was really pretty good. Finally - the real kicker was that I was charged for the room - not good! I had to use my precious time to clear that up. It was a bummer to have to sit down and write everything down on an email, then make phone calls and be put on hold because it was now 5pm Friday and probably the busiest time at the Crowne Plaza. All is cleared up once I spoke to the right person—George! - He's my hero.

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Service

By

22. Mai 2015

club

Excellent Hotel great location loved it, will be back! Great service, very helpful with all questions. Went above and beyond to help you! I would recommend Crowne Plaza Time Square to all my friends as an excellent place to stay while in New York! I want to personally thank you for an excellent experience! Job well done!

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They did not honor both nights of my reservation

By

22. Mai 2015

I had a confirmed reservation for 2 nights, with an additional confirmation of late check in since I was coming from the West coast. This was for business travel. All flights into JFK were delayed and I did not arrive until 2am. When I arrived, myself and another tourist were told that there were no rooms available for us. According to the night manager, there were several guests who decided to extend their stay and were allowed to do so at the expense of our rooms. We were given money for a cab and told to go to another hotel that was expecting us and they would comp the room cost. When we arrived at the second hotel, this hotel had no idea who we were. After a call back to the night manager at the Crowne Plaza, we were told to go to yet another hotel. At that point it was 2:30am and I had meetings starting at 8am. I did not want to walk to yet another hotel several blocks away so I took a room where we were at my own expense. This hotel only had availability for one night so I ended up dragging my luggage to my morning meeting.
The Crowne Plaza had a room for me only on the second night of my reservation. The hotel is noisy at all times, and the doors do not fit well in the doorways which allows light from the hall into the room all night. There is no room service, no mini bar, the baseboards and doorways are badly in need of paint and the carpet is worn out. Yes this is times square, but there are much better options with better service than the Crowne Plaza for your money.

Posted by HotelStaff
26. Mai 2015
Dear Divnh20, Thank you for choosing Crowne Plaza Times Square, and for your review. Your feedback is very important to us. First and foremost we would like to sincerely and humbly apologize for the inconvenience you have experienced at our property. We are terribly sorry we were unable to accommodate your reservation at your arrival. Although we are committed to welcome and accommodate all of our guests, at times we are challenged to deal with unforeseen situations that will force us to re-accommodate our guest into another partner property with high recommendations and proper instructions. We understand how inconvenient it can be, so we try our best to make the process smooth. When such incident takes place we are responsible for finding accommodation at another property with same standards or better and own all the all additional expenses that may be incurred. We have discussed your review with our managers, and we have been informed that the cab driver mistakenly went to a different property than indicated, reason why agents of this property were not aware of your arrival; it only came to our acknowledgment when agents contacted us to verify. While we were pleased to welcome you back the next day. We are saddened to learn you were disappointed with our amenities and comforts in your room. We are very sorry for not meeting your expectations. However we are pleased to share that most of the issues pointed our will be resolved once we finish with our renovation process that we are currently going through. Although our room service has been closed temporarily we are certain it will be back in the near future and we do apologize for the inconvenience it may have created during your stay. We are temporarily suggesting our Lounge & Bar49 or our Grind & Co. Coffee Stand both located at the lobby. Should you allow me, I would like to locate your recent reservation and follow up with you. I would greatly appreciate if you would take the time to email me directly at iarruda@cptsnyc.com. Again, I am very sorry that our services were not up to par. While we understand that we have disappointed you, we sincerely hope that you will consider providing us the opportunity to make up for this past stay. I will be pleased to oversee your next booking and make sure you will have a memorable stay with us. Warm regards, Isis Arruda Social Media Manager
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Very good service, clean room and comfortable bed

By

21. Mai 2015

club

I booked this hotel at the very last minute as I was in NY attending an event that was being held there. Initially I was very frustrated in my attempt to book this reservation as I spent quite a bit of time on the phone being transferred back and forth between IHG central reservations and the hotel's in-house reservations as there seemed to be confusion on their part in understanding what I needed. However, when I arrived at the hotel and checked in, the front desk service was very good and I was able to check in early. The room and bed were very clean and comfortable. I was pleasantly surprised at the quality of this hotel. If I ever need to be in Times Square again I would consider staying here again.

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