Rated 4,3 out of 5 by 118
Rated 5,0 out of 5,0 by Islandboy1000 Great Hotel
As a one who stay's in 200 plus hotel rooms per year, I found this hotel to be in the top 10 for price paid. I had a chance to read some of the reviews, and all I can say is most of the negativity is not true. Not only was the fitness room adequate, nobody used it the times I was there. While I will agree that the hotel needs a face lift, it certainly is well maintained ! The staff was great, especially the front desk staff.
5. Juli 2014
Rated 5,0 out of 5,0 by fc2014 grea service
we have stayed here twice a year for 4 years with satisfaction
5. Juli 2014
Rated 5,0 out of 5,0 by Thomas A Excellent Staff
All employees at the Crowne Plaza Northbrook hotel (including management) go the extra mile to make sure I enjoy my stay. Every detail is always perfect (clean room with everything in its place, excellent service at the front desk, good food, beverages, and service). As a result, I have elected to stay at this hotel for the last five years. Actually, I would not stay at any other hotel in the area.
I would grade everyone that works at this hotel with an "A". Although, Terri at the front desk gets a grade of "A+". She even calls me at work if I forget to make a reservation for the week.
2. Juli 2014
Rated 5,0 out of 5,0 by Merks82 Quiet room, great service.
Stayed on the Quiet Floor - no children, leisure groups, marching bands or circus animals. Was very quiet, and I slept well. Bed was a little lumpy but room was nice.
1. Juli 2014
Rated 5,0 out of 5,0 by chico 57 good stay and great staff
comfortable bed , i think you make survey to complicated you should simply it.
29. Juni 2014
Rated 5,0 out of 5,0 by dhome great staff, clean rooms small fitness center for large hotel
Staff was great, stayed for 2 weeks , room was clean everyday and linens were clean - maid service was GREAT!!!
Only complaint was the size of the fitness center- hotel was fairly good size but fitness center was not compatible
27. Juni 2014
Rated 1,0 out of 5,0 by unhappy.customer.1mil Find another hotel
The best part was the checkout; leaving the hotel!
24. Juni 2014
Rated 5,0 out of 5,0 by TheSignodeGuy Awesome stay!!
I have stayed here multiple times in the last few years. It is a good property. A little older, but pretty well maintained. I always receive a free room upgrade with my platinum status. During my stay this time, my A/C developed an odor. After calling the front desk, the Manager and maintenance came to my room. A quick check determined that more extensive repairs would be needed. The Manager went to the front desk to get me a new room. He offered to bring a luggage cart and to help me move when re returned. I was given a VERY nice suite. The Manager showed me to my room and opened the door for me. Customer service doesn't get any better than that.
Thanks, and I WILL see you again!
16. Juni 2014